123:1-7-27 Classifications for county departments of job and family services.

The director may assign positions within county departments of job and family services into the appropriate classification in the classification plan as set forth herein:

Classification

Number Description

10000 Clerical and office division

10111 Clerical Specialist 1

10112 Clerical Specialist 2

10113 Clerical Specialist 3

10114 Clerical Specialist 4

10116 Clerical Supervisor

10121 Legal Specialist

10123 Legal Specialist Supervisor

10131 Administrative Assistant

10133 Administrative Assistant Supervisor

10141 Telephone Operator

10151 Mail Clerk/Messenger

10161 Statistics Clerk

10171 Printing Machine Operator

10181 Cashier 1

10182 Cashier 2

10184 Cashier Supervisor

10191 Account Clerk 1

10192 Account Clerk 2

10194 Account Clerk Supervisor

10211 Purchasing Assistant

10212 Purchasing Agent

10214 Purchasing Agent Supervisor

10220 Human Resources Assistant

10221 Human Resources Officer 1

10222 Human Resources Officer 2

20000 Safety services division

20111 Security Officer

20113 Security Supervisor

20114 Security Specialist

20121 Police Officer

20123 Police Sergeant

30000 Client services division

30111 Unit Support Worker 1

30112 Unit Support Worker 2

30121 Eligibility/Referral Specialist 1

30122 Eligibility/Referral Specialist 2

30125 Eligibility/Referral Supervisor 1

30126 Eligibility/Referral Supervisor 2

30131 Social Services Worker 1

30132 Social Services Worker 2

30134 Social Services Supervisor 1

30135 Social Services Supervisor 2

30141 Investigator 1

30142 Investigator 2

30143 Child Support Case Manager

30144 Case Manager/Investigator Supervisor 1

30145 Case Manager/Investigator Supervisor 2

30151 Program Specialist

30161 Program Evaluator

30171 Public Inquiries Assistant

30172 Public Information Specialist

30181 Quality Control Reviewer

40000 Service and maintenance division

40111 Custodial Worker

40113 Custodial Supervisor

40121 Food Service Worker

40122 Cook

40124 Food Operations Supervisor

40131 Maintenance Repair Worker

40133 Maintenance Repair Supervisor

40141 Groundskeeper

40151 Labor Crew Leader

40161 Vehicle Operator

40171 Delivery Worker

50000 Skilled crafts and trades division

50111 Automotive Mechanic

50113 Automotive Mechanic Supervisor

50121 Carpenter

60000 Technical division

60111 Layout Design Artist

60121 Data Security Specialist

60131 Training Officer 1

60132 Training Officer 2

60134 Training Supervisor

60141 Community Support Coordinator

60151 Hearing Officer

60153 Hearing Officer Supervisor

60161 Activities Therapist

60171 Youth Leader

60173 Youth Leader Supervisor

60181 Fiscal Specialist

70000 Specialty division

70111 Management Information Systems Specialist 1

70112 Management Information Systems Specialist 2

70114 Management Information Systems Supervisor

70115 Management Information Systems Manager

70121 Attorney

70123 Attorney Supervisor 1

70124 Attorney Supervisor 2

70132 Nursing Program Specialist

70135 Nurse Supervisor

70141 Teacher

70143 Teacher Supervisor

70151 Education Specialist

70161 Accountant

70171 Budget Officer

70173 Budget Officer Supervisor

70181 Fiscal Officer

70183 Fiscal Supervisor

70191 Contract Evaluator

70211 Researcher

70213 Research Administrator

80000 Administrative division

80111 Assistant County Job and Family

Services Administrator

80112 County Job and Family Services

Administrator

80121 Business Administrator

80131 Assistant Program Administrator

80132 Program Administrator

80141 Human Resources Administrator

Each classification title listed in this rule shall have a corresponding classification specification that sets forth the classification criteria, the summary of essential functions, duties, knowledges, skills and abilities, minimum qualifications and unusual working conditions. The first page of each classification specification shall mandate a specific numbered duty be performed for a specified percentage of time in order for the classification to be assigned. It is mandatory that the first duty be performed for a minimum of twenty percent of the time, unless otherwise stated on the first page of the classification specification.

Whenever the word "supervises" appears in a classification specification, it means that an employee must assign and review work, complete employee performance evaluation forms as the rater, recommend or authorize leave, and recommend or initiate disciplinary action for at least two full-time permanent civil service employees or the equivalent who are paid by warrant of the county auditor. College interns, student help, contractual employees and the like, and employees of other political jurisdictions are not to be considered as full-time civil service employees.

When a supervisor, as defined in the supervisor paragraph, is considered to be a "working supervisor" (i.e., performing the essential job functions of one of the subordinate classifications listed in the supervisory specification), then the supervisory requirements may be met by supervising positions whose classification is not listed in the supervisory specification.

If new or revised minimum qualifications are enacted as a result of a change in an applicable state or federal statute, the legislated minimum qualifications shall supersede those listed in the classification specification on file with the secretary of state until such time the classification specification can be revised to agree with the change in statute

A board of county commissioners shall establish a salary to be paid to employees of the county department of job and family services of that county in accordance with section 124.14 of the Revised Code.

Appendix 123:1-7-27

Classification specification

Class number 10111

Clerical specialist 1

Ohio county departments of job and family services

Effective

The duties are arranged in order of importance. However, the specific duties and frequencies listed may vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, an Clerical Specialist 1 may not perform all of the duties listed. However, performance of the first duty a minimum of 20% of the time (I) is mandatory for this classification.

Summary of Essential Duties

The primary purpose of the Clerical Specialist 1 position is to perform filing tasks (e.g., file correspondence, reports, records, documents and other materials). Additionally, the incumbent is responsible for the performance of general clerical tasks such as operating small office machinery (e.g., fax machine, copier, shredder, collator, computer) and picking up, sending out and distributing agency mail.

Duties

Frequency: 65% +/- 10%

I. Performs filing tasks (e.g., correspondence, reports, records, documents and other materials).

A. Files according to alphabetic or numeric code.

B. Searches files and retrieves requested materials or information.

C. Shreds documents.

Frequency: 35% +/- 10%

II. Performs general clerical tasks.

A. Operates various small office machinery.

B. Picks up, sends out and distributes agency mail.

KSA's for the job classification of clerical specialist 1

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DutyKnowledgeSkillsAbilities

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I Filing practices and procedures; Organization. File according to numerical codes;

Alphabet; File according to the alphabet;

Numeric codes used by the Agency pertaining to Work with others;

filing; Sort and collate materials;

Procedures for shredding documents; Shred documents;

Collating and sorting materials. Retrieve materials from files.

------------------------------------------------------------------------------

II General office practices and procedures; Organization; Photocopy documents;

Operation of small office machinery (e.g., fax Basic mathematics. Fax documents;

machine, copier, shredder, collator); Operation of small Pick up, send out, and distribute Agency mail;

Photocopying documents; office machinery (e.g., Operate small office machinery (e.g., fax machine, copier,

Faxing documents; fax machine, copier, shredder, collator);

Mail procedures (e.g., sending, receiving and shredder, collator). Perform basic mathematical processes (e.g., adding and

distributing); subtracting whole numbers and counting) in order to track the

Basic mathematics (e.g., adding and subtracting number of copies made;

whole numbers and counting); Maintain accurate records of the number of copies made for

Maintenance of copying records. an incumbent.

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Minimum Qualifications

- Formal education in arithmetic that includes addition and subtraction, and reading and writing common English vocabulary.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Unusual Working Conditions/Hazards

Not applicable.

Appendix A

Classification specification

Class number 10112

Clerical specialist 2

Ohio county departments of job and family services

Effective

The duties are arranged in order of importance. However, the specific duties and frequencies listed may vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, a Clerical Specialist 2 may not perform all of the duties listed. However, it is mandatory that the first duty (I) be performed a minimum of 20% of the time.

Summary of Essential Duties

The primary purpose of the Clerical Specialist 2 position is to prepare routine, repetitive, basic correspondence, such as letters, memos and reports, and perform basic word processing functions, according to detailed and specific instructions provided by various higher-level agency employees, and/or enter data to update routine computer files. More complicated materials are prepared by Clerical Specialist 3s and 4s. In addition, the Clerical Specialist 2 is responsible for providing additional clerical support as needed. The work of the Clerical Specialist 2 is reviewed by the supervisor at regular time intervals. In addition, the Clerical Specialist 2 is responsible for performing various filing duties.

Duties

Frequency: 55% +/- 10%

I. Prepares routine, repetitive, basic correspondence (e.g., lists, address labels, letters, memos, forms), performs basic word processing functions according to specific and detailed instructions provided by various higher-level employees and files correspondence, reports, records or other materials and/or enter data to update routine computer files.

Frequency: 25% +/- 10%

II. Provides additional clerical support as needed according to specific detailed instructions as provided by higher-level employees.

A. Answers and directs telephone calls from clients or other agency members.

B. Greets people who enter agency and determines purpose of visit.

C. Operates, maintains and makes minor repairs to various small office machinery (e.g., fax machines, copiers, microfilm, shredders, graph machine and collator).

D. Schedules appointments, meetings, hearings and interviews as directed.

Frequency: 10% +/- 5%

III. Sends and receives outgoing and incoming mail for agency.

Frequency: 10% +/- 5%

IV. Assists with personnel functions and maintains agency personnel files.

KSA's for the job classification of clerical specialist 2

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DutyKnowledgeSkillsAbilities

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I Administrative practices; Typing; Perform a full range of standard clerical assignment (e.g.,

Typing practices (e.g., typing documents, Word processing; distribute memos, type document, etc.);

transcribing information); Organization; Maintain and update client files and records;

Agency filing and records system; Writing; Resolve recurrent standard problems;

Agency computer filing system; Operating office Reading comprehension;

Computer operations; equipment; Batch data;

Office practices and procedures; Operating computer Transcribe information from tape recordings;

English grammar and composition; systems. Take notes of meetings;

Data entry procedures; Photocopy forms;

Data processing procedures (e.g., word Maintain accurate records (e.g., client log sheet);

processing). Enter data using keyboard;

Complete forms and logs;

Proofread materials;

Read, copy, and record figures;

Gather, collate, and summarize data;

Fill out or prepare correspondence;

File material numerically, alphabetically or chronologically;

Sort items into categories according to established methods;

Resolve a wide range of problems;

Type and prepare basic documents (e.g., lists, addresses,

labels, letters, memos, forms);

Perform data entry procedures;

Answer routine questions/inquiries regarding Agency services

and procedures.

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II Office practices and procedures; Oral Communication; Perform full range of standard clerical assignments;

Inventory control (e.g., maintain Key Cabinet); Organization; Resolve recurring, standard problems;

Administrative practices; Maintenance and Give or exchange facts and routine information;

Agency services and referrals (e.g., directing repair of small office Answer routine questions/inquiries;

visitors to appropriate location or department); machinery (e.g., fax Maintain accurate records;

Agency forms (e.g., log sheets); machines, copiers, Complete forms (e.g., agency log sheets);

Agency filing and records system; shredders, collator); Maintain Key Cabinet (e.g., order equipment, maintain files,

Operate and maintain office equipment (e.g., fax, Operate photocopier, issue keys, etc.).

copiers, typewriters). collator, fax machine.

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III Office practices and procedures; Organization. Perform Basic Mathematical operations (addition, subtraction,

Mail procedures (e.g., distribution, dating, logging, multiplication and division of whole numbers in order to stamp

stamping and sorting). mail appropriately);

Complete forms (e.g., logs);

Sort incoming mail and distribute throughout the Agency;

Arrange information alphabetically;

Read, copy, and record figures.

------------------------------------------------------------------------------

IV Office practices and procedures; Typing; Maintain accurate personnel records and files;

Agency computer systems; Organization. Prepare personnel files for new employees;

Personnel information, practices and procedures; Process and file new applications;

Typing and practices; Complete forms;

Administrative practices; Use computers to update personnel files;

Out-of-County travel procedures; Sort material for filing;

Performance evaluation procedures (e.g., when Prepare out-of-County travel forms;

evaluations are due); Notify Supervisors when performance evaluations are due;

Personnel filing system and procedures (e.g., Assist with payroll duties (e.g., enter and verify time sheet

creating files for new employees, processing information);

applications, etc.); File material numerically, alphabetically, or chronologically.

Payroll functions.

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Minimum Qualifications

- Formal education in arithmetic that includes addition and subtraction, and reading and writing common English vocabulary. Also requires one course or six months experience in typing or keyboarding and one course or six months experience in word processing.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Unusual Working Conditions/Hazards

Not applicable.

Appendix B

Classification specification

Class number 10113

Clerical specialist 3

Ohio county departments of job and family services

Effective

The duties are arranged in order of importance. However, the specific duties and frequencies listed may vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, a Clerical Specialist 3 may not perform all of the duties listed. However, it is mandatory that the first duty (l) be performed a minimum of 20% of the time.

Summary of Essential Duties

The primary purpose of the Clerical Specialist 3 position is to prepare intermediate-level correspondence (i.e., documents requiring use and understanding of technical language and applications) (e.g., case files, interview records, grant proposals) fairly independently according to standard operating procedures and instructions, and/or operate data entry or data verification equipment to check for accuracy and sufficiency of data and make corrections and adjustments, and/or perform specialized clerical tasks. In addition, the incumbent provides additional clerical support as needed and prepares routine, repetitive, elementary-level documents (e.g., lists, address labels, forms, memos). The employee must use discretion in determining compliance with prescribed procedures or statues and resolve discrepancies or initiate corrective action. Although similar to the Clerical Specialist 2 position, the Clerical Specialist 3 works more independently, carrying a larger workload with more complexity and varied materials. The work of the Clerical Specialist 3 is checked by the Supervisor at longer term intervals than the work of the Clerical Specialist 2. In addition, the Clerical Specialist 3 is performing duties with greater latitude than the Clerical Specialist 2.

Duties

Frequency: 55% +/- 10%

I. Prepares intermediate-level correspondence (i.e., documents requiring use and understanding of technical language and applications) (e.g., case files, interview records, grant proposals) fairly independently according to standard operating procedures and instructions, and/or operates data entry or data verification equipment to check for accuracy and sufficiency of data and make corrections and adjustments as needed, and/or performs specialized clerical tasks.

Frequency: 25% +/- 10%

II. Provides additional clerical support as needed and prepares routine, repetitive, basic documents.

Frequency 10% +/- 5%

III. Sends and receives outgoing and incoming mail for agency.

Frequency: 5% +/- 2%

IV. Schedules appointments, hearings and interviews as directed.

Frequency 5% +/- 2%

V. Assists with personnel functions and maintains agency personnel files.

KSA's for the job classification of clerical specialist 3

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DutyKnowledgeSkillsAbilities

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I Computer operations; Administrative procedures; Operating a computer Perform a full range of standard clerical assignments;

Typing principles (e.g., word processing and (e.g., updating files Resolve recurrent standard problems;

transcribing); on); Typing; Reading comprehension;

Agency filing and records system; Word processing; Perform intermediate mathematical operations (addition,

Office practices and procedures; Organization; subtraction, multiplication and division of fractions, decimals,

English grammar and composition; Writing; and percentages);

Meeting preparations and procedures (e.g., Shorthand; Take shorthand notes;

prepare agendas and types minutes); Operating Batch data;

Data processing/entry procedures. photocopier; Transcribe information from tape recordings;

Operating computer Take notes of meetings;

systems; Photocopy forms;

Operating word Maintain accurate records;

processor or Enter data using keyboard;

typewriter. Complete forms (e.g., income verification forms);

Check eligibility;

Proofread materials;

Read, copy, and record figures;

Gather, collate, and summarize data;

Fill out or prepare correspondence;

File material numerically, alphabetically or chronologically;

Sort items into categories according to established methods;

Resolve a wide range of problems;

Maintain and update client files and records;

Photocopy materials;

Prepare documents and case files (e.g., word processing);

Types information from tape;

Review work product and make necessary changes or

corrections;

Create databases for reports.

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II Office practices and procedures; Oral Communication; Perform full range of standard clerical assignments;

Inventory control (e.g., maintain Key Cabinet); Organization; Give or exchange facts and routine information;

Office equipment (e.g., fax machine, photocopier, Maintenance and Answer routine questions/inquiries;

typewriter); repair of small office Maintain accurate records;

Agency services and referrals (e.g., directing machinery (e.g., fax Maintain Key Cabinet;

visitors to appropriate location or department); machines, copiers, Maintain backup keys and issue keys;

Agency forms (e.g., log sheets); shredders, collator); Order needed keys for equipment;

Agency filing and records system; Operate photocopier, Work with others (e.g., employees in the business office to

Operate and maintain office equipment (e.g., fax, collator, fax machine. ensure that all keys are on inventory);

copiers, typewriters). Complete inventory forms.

Administrative practices;

Social welfare issues.

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III Office practices and procedures; Organization. Perform Basic Mathematical operations (addition, subtraction,

Mail procedures (e.g., distribution, dating, multiplication and division of whole numbers to stamp

stamping and logging materials). materials appropriately);

Complete forms (e.g., logs);

Arrange information alphabetically;

Sort incoming mail and distribute throughout the Agency;

Read, copy, and record figures.

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IV Office practices and procedures; Oral communication; Give or exchange facts and routine information;

Procedures for arranging and scheduling Organization; Coordinate the actions of others;

meetings (e.g., securing a meeting room, arrange Perform computer Maintain accurate records;

for meals, set up and notification of meetings); operations. Arrange meetings;

Hotel reservation procedures; Make hotel reservations for Agency employees;

Computer database systems in order to update Use computers to update information regarding hearing and

files as to when court hearing dates and other appointments;

appointments have been set. Notify Agency members of meetings and appointments;

Maintain calendar of appointments;

Schedule and arrange meetings (e.g., secure meeting rooms

and arrange for meals when necessary).

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V Office practices and procedures; Typing; Prepare out-of-County travel preparations;

Agency computer systems; Organization. Update personnel data;

Personnel information, practices and procedures; Prepare personnel files for new employees;

Typing principles; Process and file new applications;

Administrative procedures; Assist with payroll duties (e.g., enter and verify time sheet

Out-of-County travel procedures; information);

Performance evaluation procedures (e.g., when Notify Supervisors when performance evaluations are due;

evaluations are due); Maintain accurate records;

Personnel filing system and procedures (e.g., Complete forms;

creating files for new employees, processing Use computers;

applications, etc.); Sort material for filing;

Payroll functions. File material numerically, alphabetically, or chronologically.

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Minimal Qualifications

- Twelve months experience as a Clerical Specialist 2, 10112.

- Or formal education in arithmetic that includes addition and subtraction, and reading and writing common English vocabulary. Also requires one course or six months experience in typing or keyboarding and one course or six months experience in word processing. In addition, applicants must have an additional twelve months previous clerical experience in a position similar to a Clerical Specialist 2, 10112.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Unusual Working Conditions/Hazards

The incumbent has almost no responsibility for the safety of others. Errors will not normally result in injury to others. Additionally, the position involves very limited probability of any injury, but minor risks related to injuries involving an office setting, such as tripping and falling, do exist.

Appendix C

Classification specification

Class number 10114

Clerical specialist 4

Ohio county departments of job and family services

Effective

The duties are arranged in order of importance. However, the specific duties and frequencies listed may vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, a Clerical Specialist 4 may not perform all of the duties listed. However, it is mandatory that the first duty (I) be performed a minimum of 20% of the time.

Summary of Essential Duties

The primary purpose of the Clerical Specialist 4 position is to prepare advanced-level correspondence (i.e., documents which require a great deal of understanding of technical or legal language and applications) (e.g., legal briefs, affidavits, tax comparison charts, financial statements) independently with strict time pressures. This work involves the prioritization of assignments by the Clerical Specialist 4. In addition, the Clerical Specialist 4 is responsible for performing various administrative duties, such as interpreting policies and procedures for other workers, organizing and coordinating the work of others. The Clerical Specialist 4 is also responsible for performing additional clerical functions as necessary. The Clerical Specialist 4 works more independently and is performing duties with greater latitude.

Duties

Frequency: 50% +/- 10%

I. Prepares advanced-level correspondence (i.e., documents which require a great deal of understanding of technical or legal language and applications) (e.g., legal briefs, affidavits, tax comparison charts, financial statements) independently with strict time pressures.

Frequency: 20% +/- 10%

II. Performs various administrative duties.

Frequency: 15% +/- 8%

III. Provides additional clerical support as needed, prepares intermediate and basic correspondence, and assists lower-level clerical workers with the preparation of correspondence, according to standard operating procedures or instructions.

Frequency 5% +/- 2%

IV. Sends and receives outgoing and incoming mail for agency.

Frequency: 5% +/- 2%

V. Schedules appointments, hearings and interviews as directed.

Frequency 5% +/- 2%

VI. Assists with personnel functions and maintains agency personnel files.

Additional duties for the job classification of clerical specialist 4

Note: The following additional duties include functions that may be performed by some but not the majority of individuals in the classification.

I. Performs audits/Income tax offsets and writes report.

II. Food stamp issuance and inventory.

III. Serves as a notary.

IV. Receives, records and processes payments.

A. Obtains eligibility and billing information.

1. Prints and mails checks.

B. Calculates and enters invoices.

KSA's for the job classification of clerical specialist 4

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DutyKnowledgeSkillsAbilities

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I Computer operations (e.g., create databases for Typing; Prioritize own assignments;

report, generate graphs and charts, perform data Word processing; Perform a full range of standard clerical assignments;

entry); Organization; Resolve recurrent standard problems;

Data entry/processing procedures (e.g., filing and Writing; Perform intermediate mathematical operations (addition,

coding documents); Shorthand; subtraction, multiplication and division of fractions, decimals,

Administrative practices; Operating and percentages in order to balance and do batches);

Typing principles and short hand; photocopier; Take shorthand notes;

Practices and procedures for meetings (e.g., Operating computer Batch data;

minutes, arrangements and agendas); systems; Transcribe information from tape recordings;

Agency filing and records system; Operating word Take notes of meetings;

Computer filing procedures; processor or Photocopy forms;

Transcription; typewriter. Maintain accurate records;

Office practices and procedures; Enter data using keyboard;

English grammar and composition. Maintain and update computer files;

Code documents in preparation for computer input;

Complete forms (e.g., income verification forms);

Proofread materials;

Read, copy, and record figures;

Gather, collate, and summarize data;

Fill out or prepare correspondence;

File material numerically, alphabetically or chronologically;

Sort items into categories according to established methods;

Prepare meeting agendas;

Arrange meetings (e.g., secure a meeting room, arrange for

meals if necessary).

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II Office practices and procedures; Typing; Work with other clerical employees;

Personnel practices; Word processing; Coordinate the duties of other clerical workers;

Administrative practices; Oral communication; Perform full range of standard clerical assignments;

Supervisory responsibilities when absent. Organization; Give or exchange facts and routine information (e.g., advise

Writing. lower-level employees on technical and personnel related

issues);

Answer routine questions/inquiries;

Maintain accurate records;

Proofread materials;

Monitor the work of others;

assume responsibility and authority in Supervisor's absence;

Recognize errors in the work of others.

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III Office practices and procedures; Oral Communication; Perform full range of standard clerical assignments;

Inventory control (e.g., maintains Key Cabinet); Organization; Give or exchange facts and routine information regarding

Office equipment (e.g., fax, photocopier, Interviewing; clerical issues);

typewriter, etc.); Maintenance and Answer routine questions/inquiries;

Telephone system; repair of small office Maintain accurate records;

Agency services (e.g., referrals for visitors); machinery (e.g., fax Perform intake interviews;

Agency forms (e.g., applications for services, machines, copiers, Complete forms (e.g., applications, logs, income verification

Agency logs, income verification forms); shredders, collator); forms);

Interviewing practices (e.g., intake interviews). Operate photocopier, Operate, maintain and make minor repairs to small office

collator, fax machine. machinery (e.g., fax machine, photocopier, shredder, etc.).

Copy various materials;

Maintain Key Cabinet (e.g., issue and order keys);

Assist lower-level clerical workers with the performance of

various clerical duties);

Work with other clerical employees.

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IV Office practices and procedures; Organization. Perform Basic Mathematical operations (addition, subtraction,

Mail procedures (e.g., distribution, dating, multiplication and division of whole numbers in order to stamp

stamping and logging materials). materials appropriately);

Complete forms (e.g., mail logs);

Sort mail by department;

Distribute mail within department;

Arrange information alphabetically;

Read, copy, and record figures.

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V Office practices and procedures; Oral communication; Give or exchange facts and routine information;

Administrative procedures; Organization. Coordinate the actions of others;

Procedures for arranging meetings (e.g., securing Arrange meetings (secure rooms, arrange for meals and

a meeting room and arranging for meals if prepare agendas);

necessary); Schedule meetings;

Hotel reservation procedures. Make hotel reservations for Agency employees;

Notify Agency member of meetings, hearing dates and other

appointments;

Maintain a calendar of appointments.

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VI Office practices and procedures; Typing; Maintain accurate records;

Agency computer systems; Computer operations Complete forms;

Personnel information, practices and procedures; (e.g., entering Use computers;

Typing principles; personnel and payroll Maintain and update employee personnel files;

Agency phone list information; information); Notify Supervisors when performance evaluations are due;

Out-of County travel procedures; Organization. Prepare personnel files for new employees;

Performance evaluation schedules; Assist with payroll duties (e.g., enter and verify time sheet

Agency personnel filing system; information);

Personnel file procedures for new employees; Prepare out-of-County travel forms and arrangements;

Payroll functions (e.g., entering and verifying time Prepare employee emergency phone lists;

sheets). File material numerically, alphabetically, or chronologically.

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Minimum Qualifications

- Twelve months experience as a Clerical Specialist 3, 10113.

- Or completion of two years of technical training in office administration/secretarial science.

- Or formal education in arithmetic that includes addition and subtraction, and reading and writing common English vocabulary. Also requires one course or six months experience in typing or keyboarding and one course or six months experience in word processing. In addition, applicants must have an additional twelve months previous clerical experience in a position similar to a Clerical Specialist 3, 10113.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Unusual Working Conditions/Hazards

Not applicable.

Appendix D

Classification specification

Class number 10116

Clerical supervisor

Ohio county departments of job and family services

Effective

The duties are arranged in order of importance. However, the specific duties and the frequencies listed may vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, a Clerical Supervisor may not perform all of the duties listed. However, performance of the first (1) duty a minimum of 20% of the time is mandatory for this classification.

Summary of Essential Duties

The primary purpose of the Clerical Supervisor position is to provide direct supervision and assistance to subordinates who perform various clerical duties. The incumbent does not supervise Unit Support Workers who perform home health aide duties. The incumbent completes various reports and performs data entry duties. The incumbent develops, implements and enforces compliance with policies and procedures for the unit. In addition, the incumbent orders and inventories supplies and equipment. Additionally, the incumbent performs various clerical duties such as filing, transferring cases, answering the telephone and routing and distributing mail.

Duties

Frequency: 60% +/- 10%

I. Supervises and assists subordinates who perform various clerical duties (e.g., Clerical Specialists, Unit Support Workers). The incumbent does not supervise Unit Support Workers who perform home health aide duties.

A. Determines need for new staff members.

B. Interviews applicants and makes recommendations for the hiring of new employees; initiates actions for the termination of employees.

C. Disciplines subordinates, when necessary.

D. Reviews, approves or denies employees requests for leave.

E. Reconciles worker time cards with worker attendance sheets to ensure that the number of hours matches for each day of the pay period.

F. Completes performance evaluations of subordinates' work.

G. Meets with subordinates regarding any grievances.

H. Trains new and current employees.

I. Assigns and reviews work of subordinates.

Frequency: 13% +/- 4%

II. Assists in the development of office policy and implements associated clerical procedures.

Frequency 10% +/- 4%

III. Performs various administrative duties.

Frequency 5% +/- 2%

IV. Monitors and maintains case files and filing procedures.

Frequency 5% +/- 2%

V. Attends and conducts meetings.

Frequency 5% +/- 2%

VI. Acts as liaison between departments and among various outside agencies.

Frequency 2% +/- 1%

VII. Orders and inventories supplies and equipment.

Additional duties for the job classification of clerical supervisor

Note: The classification of duties as either marginal or essential functions depends on a variety of factors such as the number of other employees available to perform the duty and the amount of time spent performing the duty. Consequently, the differentiation of an particular Clerical Supervisor's duties as either essential or marginal functions may vary depending on the specific CDJFS.

I. Monitors the maintenance of buildings, computer systems.

II. Contacts contractors and monitors various contracts (i.e., vendors, union, contractors).

KSA's for the job classification of clerical supervisor

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DutyKnowledgeSkillsAbilities

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I Office practices and procedures; Oral communication; Perform a full range of standard clerical assignments;

Supervisory practices; Organization; Give or exchange facts or routine information;

Interviewing principles; Supervision; Answer routine questions/inquiries;

Personnel practices; Interviewing; Maintain accurate records;

Disciplinary actions; Training. Supervise;

Training and development practices; Proofread materials;

Performance evaluations; Interview;

Office equipment. Monitor the work of others;

Assign work to others;

Train others;

Read, copy and record figures;

Recognize errors in the work of others;

Discipline others;

Explain assignments, procedures or situations to others.

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II Office practices and procedures; Typing; Perform a full range of standard clerical assignments;

Telephone operations; Word processing; Answer routine questions/inquiries;

Inventory control; Organization; Maintain accurate records;

Preparing budget projections; Oral communication; Attend meetings;

Data entry; Data entry. Answer telephones;

File management; Complete forms;

Mailing procedures; Prepare correspondence;

Intermediate mathematical principles; Enter data;

Office equipment. Route and distribute mail;

Answer telephone;

Distribute food Stamps;

Calculate basic statistics;

Perform intermediate mathematical operations.

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III Computer operations; Oral communication; Resolve recurring standard problems;

Office practices and procedures; Organization; Answer routine questions/inquiries;

Inventory control; Perform computer Maintain accurate records;

Purchasing practices; operations. Use computers;

Office equipment. Advise employees regarding purchasing activities;

Perform software upgrades;

Make service calls when equipment cannot be repaired in-house.

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IV Office practices and procedures; Organization; Monitor and maintain case files and filing procedures;

Filing room procedures; Oral communication; Develop procedures pertaining to the filing room;

Retention Schedules; Interviewing/ Complete Retention Schedule;

Agency filing procedures; Screening. Pull and search client case files;

Application review procedures; Perform standard clerical assignments;

Client screening procedures. Maintain accurate records (e.g., log incoming and outgoing files);

Review applications;

Screen clients;

Complete forms;

File Material numerically, alphabetically, and chronologically.

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V Meeting procedures and practices; Oral communication; Prepare presentations;

Training sessions; Organization. Listen for problems and provide responses or explanations;

Administrative practices. Conduct staff meetings;

Work with others;

Participate in supervisory meetings;

Attend committee meetings;

Attend training sessions.

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VI Administrative practices; Oral communication; Work with others;

Office practices and procedures; Organization; Give or exchange facts or information;

Meeting procedures; Public speaking;. Coordinate procedures among departments;

Public relations issues. Act as liaison between departments and among various outside Agencies;

Perform public relations functions (e.g., conducts outside meetings within community);

Speak before an audience.

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VII Office practices and procedures; Writing; Perform associated clerical duties;

Intermediate mathematical principles; Organization; Give or exchange facts or information;

Purchasing practices and procedures; Oral Communication. Perform intermediate mathematical operations;

Distribution procedures (e.g., for Food Stamps); Maintain accurate records;

Procedures for ordering repairs to equipment; Complete forms;

Inventory control procedures.. Inventory supplies to ensure proper stock;

Order equipment and supplies when necessary;

Order repairs of equipment when required;

Read, copy and record figures (e.g., place supply orders).

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Minimum Qualifications

- Twelve months experience as a Clerical Specialist 4, 10114.

- Or completion of two years of technical training in office administration/secretarial science. Also requires twelve months experience in a position similar to a Clerical Specialist 4, 10114.

- Or formal education in arithmetic that includes addition and subtraction, and reading and writing common English vocabulary. Also requires one course or six months experience in typing or keyboarding and one course or six months experience in word processing. In addition, applicants must have an additional twelve months clerical experience in a position similar to a Clerical Specialist 4, 10114.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Unusual Working Conditions/Hazards

Not applicable.

Appendix E

Classification specification

Class number 10151

Mail clerk/messenger

Ohio county departments of job and family services

Effective

The duties are arranged in order of importance. However, the specific duties and frequencies listed may vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, a Mail Clerk/Messenger may not perform all of the duties listed. However, it is mandatory that the first duty (I) be performed a minimum of 20% of the time.

Summary of Essential Duties

The primary purpose of the Mail Clerk/Messenger position is to process the agency's incoming and outgoing mail.

Duties

Frequency: 80% +/- 15%

I. Processes the Agency's incoming and outgoing mail.

Frequency: 10% +/- 5%

II. Runs the duplicating machine in order to copy forms that are out of stock (e.g., photocopier).

Frequency: 10% +/- 5%

III. Performs various clerical duties.

Additional job duties for the job classification of mail clerk/messenger

Note: The following additional duties consist of functions which are performed by some, by not the majority of Mail Clerk/Messengers.

I. Makes daily deposit to the bank.

II. Fills and delivers supply orders.

A. Informs the purchasing unit of needed supplies.

B. Unloads supplies off of delivery trucks.

1. Check supplies to ensure that the appropriate type and quantity have been received.

2. Compares supplies received to the invoice from which the supplies were ordered to ensure consistency.

3. Enters the number and type of supplies received into the computer system which is where the main inventory is maintained.

C. Prepares supplies for each unit.

D. Delivers supplies to each unit as time permits (and at least once weekly to satellite offices).

E. Helps other employees with tasks (e.g., remove furniture).

III. Delivers voter registration cards to the Board of Elections.

IV. Processes voice mail calls.

KSA'S for the job classification of mail clerk/messenger

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DutyKnowledgeSkillsAbilities

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I Office practices and procedures pertaining to the Oral communication; Resolve recurring, standard problems associated with the handling of mail; Operating machines Agency's mail;

Computer operations pertaining to the handling of (e.g., postal machine, Exert light to moderate physical effort;

mail (e.g., Receipt Tracker program); Receipt Tracker Maintain accurate records;

Automobile operation; computer program); Drive an automobile for mail deliveries;

Safety practices; Operating motor Complete forms;

Local road system; vehicle. Read and understand maps/directions;

Agency departments and work units; Arrange information numerically, alphabetically, and

Office equipment (e.g., postal machine); chronologically;

Shipping and receiving practices; Sort items into categories according to preestablished

Automotive practices. categories;

Read, copy and record figures;

Use computers.

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II Office practices and procedures pertaining to Organization; Comprehend written material;

operation of the duplicating machine; Operating the Maintain accurate records;

Office equipment (e.g., duplicating machine). duplicating machine. Deal with problems in a familiar context;

Operate duplicating machine.

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III Office practices and procedures; Typing/data entry; Perform full range of standard clerical assignments;

Office equipment (e.g., telephone, photocopier, Word processing; Work with others;

typewriter, computer); Oral communication. Maintain accurate records;

Typing principles. Complete forms;

Work independently when performing job duties;

Prepare correspondence;

Arrange information numerically, alphabetically, and/or chronologically;

Use computers.

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Minimum Qualifications

- Formal education in arithmetic that includes addition and subtraction, and reading and writing common English vocabulary. If position is assigned to operate an automobile or van, also requires a valid Driver's License.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Unusual Working Conditions/Hazards

The position requires almost no responsibility for the safety of others. The incumbent must take normal safety precautions when driving a vehicle (e.g., to the post office). Additionally, the position involves working with a letter opening machine, date stamp machine, postal meter, dolly and carts. All of these machines pose the threat of minor injuries, but do not require the use of protective clothing.

Appendix F

Classification specification

Class number 10181

Cashier 1

Ohio county departments of job and family services

Effective

The duties are arranged in order of importance. However, the specific duties and the frequencies listed may vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, a Cashier 1 may not perform all of the duties listed. However, it is mandatory that the first duty (I) be performed a minimum of 20% of the time.

Summary of Essential Duties

The primary purpose of the Cashier 1 position is to receive money from payment of fees and other financial transactions (e.g., Food Stamps, child support payments, overpayments). In addition, the Cashier 1 is responsible for the maintenance of records regarding these transactions.

Duties

Frequency: 70% +/- 15%

I. Receives money from payment of fees and other financial transactions (e.g., food Stamps, child support payments, overpayments, photo identification cards).

A. Prepares cash drawer for transactions at the beginning of each day.

B. Performs financial transactions (e.g., issues food stamps to clients).

C. Completes reports as necessary.

Frequency: 20% +/- 5%

II. Assists with maintenance of closed and active files.

Frequency: 5% +/- 2%

III. Performs general clerical duties.

Frequency: 5% +/- 2%

IV. Attends meetings and training sessions.

KSA's for the job classification of cashier 1

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DutyKnowledgeSkillsAbilities

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I Office practices and procedures; Organization; Perform intermediate-level mathematical operations (e.g.,

Intermediate mathematical principles (check Basic mathematics; checking balances);

balance of drawers); Operating computer Complete transactions with clients (e.g., disburse Food

Basic accounting and bookkeeping principles; systems. Stamps);

Agency practices and procedures (e.g., Food Complete log as to the number of booklets obtained;

Stamp issuance, child support payments, Perform transactions;

overpayments, etc). List and log serial numbers.

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II Office procedures and practices (e.g., file Organization; Perform maintenance of files (e.g., "loose filing" of documents maintenance); Computer operations. into numerical order, archive closed files within year in

Computer operations (e.g., BIFD, CRIS-E). numerical order, etc.);

Determine files to be destroyed;

Retrieve files;

Use computers (e.g., CRIS-E).

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III Agency telephone system; Computer operations; Type time cards;

Time card procedures; Organization; Greet clients and ask for name and code number;

Office practices and procedures; Typing/data entry. Use computers;

Typing; Classify files;

Agency filing system; Answer and transfer telephone calls;

Computer operations.

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IV Procedures at Agency meetings and training Listening; Participate in monthly meetings;

sessions. Oral communication; Participate training sessions.

Organization.

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Minimum Qualifications

- Formal education in arithmetic that includes addition and subtraction, and reading and writing common English vocabulary.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Unusual Working Conditions/Hazards

The position requires some physical effort. Often, the incumbent must carry files and other supplies which weigh up to twenty (20) pounds.

Appendix G

Classification specification

Class number 10192

Account clerk 2

Ohio county departments of job and family services

Effective

The duties are arranged in order of importance. However, the specific duties and the frequencies listed may vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, an Account Clerk 2 may not perform all of the duties listed. However, it is mandatory that the first duty (I) be performed a minimum of 20% of the time.

Summary of Essential Duties

The primary purpose of the Account Clerk 2 position is to analyze, code, prepare and reconcile expense reports, invoices, vouchers, accounts, remittances, and other related materials for daily cash-ins and cash-outs as well as oversee the completion of those tasks. Account Clerk 2's track various accounts and assist obligees, obligors, and the general public with the handling of these accounts.

Duties

Frequency: 37% +/- 15%

I. Analyzes, prepares and reconciles expense reports as well as prepares invoices, vouchers, accounts, remittances, and other related materials for daily cash-ins and cash-outs.

Frequency: 20% +/- 5%

II. Tracks various accounts and assists obligees, obligors and the general public with the handling of these accounts.

Frequency: 10% +/- 5%

III. Performs administrative duties. (e.g., organizes meetings; signs official letters and documents; assumes responsibility and authority in supervisor's absence).

Frequency: 15% +/- 3%

IV. Oversees and assists with the writing and submittal of various reports.

Frequency: 3% +/- 2%

V. Assists in the development and coordination of fiscal and managerial accounting systems.

Frequency: 3% +/- 1%

VI. Performs training duties.

A. Disseminates information to others.

B. Prepares material for use in training sessions.

C. Assists in evaluating training effectiveness.

D. Responds to questions and assists in training of other clerical workers.

Frequency: 3% +/- 1%

VII Assists with payroll, billing and purchases and Random Moments Surveys.

Frequency: 3% +/- 1%

VIII. Accounts for inventory and reports changes.

A. Fills out County Inventory Form for any new equipment over $ 50.00 and any movement of equipment.

B. Tabulates yearly office supply needs based on previous year's usage.

Frequency: 3% +/- 1%

IX. Performs various position-related clerical duties.

Frequency: 3% +/- 1%

X. Performs basic auditing/examining duties, such as verifying balances, sorting and organizing material, revising journal entries.

KSA's for the job classification of account clerk 2

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DutyKnowledgeSkillsAbilities

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I Office practices and procedures; Typing; Perform intermediate-level mathematical and accounting

Agency computer systems; Writing; operations (e.g., perform account reconciliations; analyze,

Typing principles; Operating computer code, prepare and reconcile fiscal documents, accounts,

Word processing functions; systems; etc.);

Mail procedures; Organization; Prepare correspondence;

Intermediate-level mathematical principles; Operating office Prepare vouchers;

Accounting and bookkeeping principles and machines (e.g., Prepare warrants for distribution;

procedures (e.g., account reconciliations); photocopier); Prepare daily deposits;

IRS offsets; Word processing. Prepare receipts for money received;

Court proceedings; Enter data into computer (i.e., type);

Warrants; Sort items into categories according to established methods;

Social welfare issues; Investigate problems/discrepancies among data (e.g.,

Banking procedures and practices. invoices);

Operate office machines (e.g., photocopier);

Perform a wide variety of interrelated procedural assignments.

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II Office practices and procedures; Computer operations; Complete forms;

Agency computer systems; Typing; Answer routine questions/inquiries;

Typing principles; Oral Communication; Enter data into computer (i.e., type);

Mail procedures; Organization. Investigate problems/discrepancies among data;

Accounting and bookkeeping principles and Track various accounts;

procedures; Perform intermediate-level mathematical operations.

Various financial accounts;

Intermediate mathematical principles.

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III Time card signing procedures; Oral Communication; Advise others;

Procedures for Agency meetings; Organization; Supervise others;

Administrative practices; Writing; Organize meetings;

Various letters, documents, and other Supervisory; Give and exchange facts and routine information;

correspondence; Advising; Perform intermediate-level mathematical operations;

Supervisory responsibilities; Perform computer Verify and sign bi-weekly time cards;

Personnel issues (e.g., retirement, sick leave operations. Maintain accurate records;

conversion, health insurance); Sign official letters and documents;

Intermediate mathematical principles; Advise employees on personnel issues;

Telephone billings procedures. Verify billings;

Read, copy and record figures;

Gather, collate and summarize data..

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IV Report writing; Typing; Perform basic computer operations;

Office practices and procedures; Organization; Collect data;

Data processing procedures; Oral communication. Answer routine questions/inquiries;

Agency computer systems; Maintain accurate records;

Typing. Statistically analyze data;

Complete forms;

Read, copy and record figures;

Gather, collate and summarize data;

Complete various reports;

Use computers.

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V Office practices and procedures; Organization. Gather/collect data;

Accounting practices; Assist in the development of fiscal and managerial accounting

Intermediate mathematical principles; systems;

Managerial accounting systems. Explain policies and procedures to others;

Perform intermediate-level mathematical operations;

Perform accounting operations;

Interpret technical material from the field of accounting;

Implement new programs/systems.

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VI Learning principles; Oral communication; Collect data;

Training and development practices; Organization; Answer routine questions/inquiries;

Preparation of training materials; Writing; Train others;

Training evaluation. Evaluation of training. Develop training programs;

Evaluate training effectiveness.

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VII Agency computer systems; Typing; Perform intermediate-level mathematical operations;

Typing principles; Oral Communication. Discuss payroll discrepancies with others;

Intermediate mathematical principles; Enter data into keyboard (i.e., type);

Agency payroll procedures; Investigate discrepancies among data;

Purchasing practices and procedures; Discuss discrepancies with employees;

Random moments surveys; Complete purchase orders;

Travel reimbursement procedures; Review random moments surveys to ensure completeness of

Payroll practices; information;

Filing procedures. Assist with purchase order completion and bill payments;

File.

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VIII Intermediate mathematical principles; Writing; Perform computer operations;

Typing principles; Typing; Account for inventory and report changes;

Computer operations; Performing computer Complete inventory forms;

Inventory principles and procedures. operations. Tabulate office supply needs;

Perform intermediate-level mathematical operations.

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IX Office practices and procedures; Oral Communication; Sort, organize and code items into categories according to

Agency computer systems; Computer operations; established methods;

Mail procedures; Writing; Enter data into computer (i.e., type);

Typing principles; Typing. Enter informational changes into Agency computer;

Accounting and bookkeeping principles and Work with and assist others;

procedures; Perform intermediate-level mathematical operations on

Computer operations; calculator.

Word processing functions;

Intermediate mathematical principles.

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X Office practices and procedures; Oral Communication. Perform auditing/examining duties;

Auditing/examining principles and procedures; Examine, review and verify case files;

Intermediate mathematical principles. Sort items into categories according to established methods;

Verbally respond to reports of auditors.

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Minimum Qualifications

- One year of experience as Account Clerk 1, 10191.

- Or completion of two years technical training in business management or similar field with an emphasis on accounting. Also requires one year of experience in a position similar to an Account Clerk 1, 10191.

- Or two courses or twelve months experience in business mathematics, two courses or twelve months experience in accounting or bookkeeping, one course or six months experience in typing or keyboarding, one course or six months experience in office practices and procedures, and one course or six months experience in techniques of writing. Also requires one year of experience in a position similar to an Account Clerk 1, 10191.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Unusual Working Conditions/Hazards

The position requires no unusual physical effort or exertion. Most of the work is sedentary but may involve occasional moving of light equipment or office supplies. The position involves very limited probability of any injury, such as would be expected in a typical office environment.

Appendix H

Classification specification

Class number 10220

Human resources assistant

Ohio county departments of job and family services

Effective

The duties are arranged in order of importance. However, the specific duties and frequencies listed may vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, an Human Resources Assistant may not perform all of the duties listed. However, performance of the first duty (I) for a minimum of 20% of the time is mandatory for this classification.

Summary of Essential Duties

The primary purpose of the Human Resources Assistant position is to provide clerical/administrative support in multiple areas of human resources, such as recruitment and staffing, personnel records, employee or labor relations, compensation, benefits, training and/or equal opportunity/affirmative action. Employee will maintain current with all applicable laws rules, procedures and contract provision (i.e., if CDJFS is unionized) affecting work assignments.

Duties

Frequency: 43% +/- 10%

I. Operates personal computer, typewriter and/or word processing equipment to produce typed copy of personnel forms and related documents (e.g., Personnel Action forms, Position Descriptions, performance evaluations for distribution, job bulletins for posting, PERS forms, EEO reports, appointment letters, change notices) and processes various personnel transactions.

Frequency: 22 +/- 10%

II. Participates in recruitment activities (e.g., provides forms to applicants; explains application procedures; receives and reviews applications; schedules and/or conducts preliminary interviews; answers inquiries regarding classification, compensation, benefits, and career opportunities; requests certification lists).

Frequency: 15% +/- 5%

III. Maintains personnel records (e.g., maintains all time cards; calculates sick leave, vacation, personal leave and any other leave accrual/balances), Table of Organization, and Position Control Roster and/or composes and revises Position Descriptions.

Frequency: 20% +/- 10%

IV. Performs related clerical/administrative duties (e.g., collects data for labor/management meetings; creates computer logs and/or tracks data for grievance procedure; processes grievances; types notes taken during negotiations with union; maintains current records for human resources office such as employee orientation materials, county human resources handbook, union contracts, civil service laws and rules, classification specifications, employee bulletin board; forwards claims/paperwork to appropriate agency/person; organizes employee newsletter and/or informational meetings; assists in calculating budget/payroll; answers telephone; acts as receptionist).

KSA's for the job classification of Human Resources Assistant

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DutyKnowledgeSkillsAbilities

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I Typing principles; Performing Work with others;

Computer operations; intermediate Perform intermediate mathematical operations (e.g., calculate

Agency payroll computer system; mathematical pay amounts and deductions);

Office practices and procedures; operations; Answer routine questions concerning payroll;

Payroll functions and practices; Performing computer Maintain accurate records;

Intermediate mathematical operations (e.g., operations; Complete forms (e.g., sick, vacation, compensatory slips and calculate raises); Typing; unit time sheets);

Personnel records/files (e.g., salary information, Writing. Distribute pay checks;

Personnel actions, job information); Type;

Employee benefits; Perform computer operations;

Employee time sheets; Receive, process and file employee transfers;

Position descriptions; Set up personnel files for new employees;

Payroll related forms (e.g., sick slips, Prepare and process personnel actions;

Compensatory time slips and unit time sheets); Review and make revisions to step grade roster (e.g.,

Personnel practices; calculate raises);

Filing practices; Perform mathematical operations (e.g., calculate raises);

Personnel policies, procedures and guidelines; Review and complete returned personnel forms;

Ohio Civil Service laws and procedures; Track insurance plans;

Workers compensation; Use Agency computer systems (e.g., CRIS-E);

Social security; Enter payroll information into computer system;

Disability;

Federal, State and Local equal employment laws.

------------------------------------------------------------------------------------------------------------------------------------------------------

II Interviewing; Organization; Answer questions regarding benefits, insurance,

Personnel guidelines, policies, practices, rules Oral communication; compensatory time, sick leave and vacations;

and regulations; Interviewing; Answer questions regarding personnel issues/problems (e.g.,

Insurance plans for employees; Performing computer workers compensation, social security, disability, personnel

Recruitment and application screening. operations. laws, policies and guidelines);

Personnel practices and applicable laws and Place notices of openings;

rules. Recruit from within and outside of Agency;

Collective bargaining contract provisions; Set up interviews with Director and unit Supervisor;

Job recruiting and screening practices; Check references;

Certification policies; Orient new employees (e.g., explain pay, benefits, rules and

Reference checks; policies);

Orientation practices for new employees; Notify applicants of employment decisions made;

Office rules and policies; Notify employees when testing is offered;

Agency pay system and benefits; Give or exchange facts and information.

Employment testing;

Workers compensation;

Social Security

Disability

Federal, State and Local equal employment laws.

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III Personnel policies, procedures and guidelines; Advising; Advising others;

Ohio Civil Service laws, rules, and procedures; Organization; Explains policies and procedures;

Workers compensation; Oral Communication; Enter payroll information on work sheet and log;

Social security; Writing; Write job descriptions;

Disability; Performing Review and make revisions to step grade roster (e.g.,

Federal, State and Local equal employment laws. intermediate calculate raises);

mathematical Maintain accurate records (e.g., employee time sheets);

operations. track sick, vacation and compensatory time.

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IV Office practices and procedures; Oral communication; Work with others;

Reading; Prepare and maintain accurate records.

Writing;

Typing;

Performing

intermediate

mathematical

operations.

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Minimum Qualifications

-Completion of one year of technical training in personnel/human resources practices, human relations, employee or labor relation, public administration, business administration or similar field.

-Or one course or six months experience in business mathematics, one course or six months experience in typing or keyboarding or word processing, one course or six months experience in office practices and procedures, one course or six months experience in human resources/personnel, and one course or six months experience in employee or labor relations.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Unusual Working Conditions/Hazards

The position requires no unusual effort. The work is mostly sedentary. The incumbent works in an office setting where the probability of injuries is low. Normal safety precautions such as avoiding trips and falls are required.

Appendix I

Classification specification

Class number 10221

Human resources officer 1

Ohio county departments of job and family services

Effective

The duties are arranged in order of importance. However, the specific duties and the frequencies listed may vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, a Human Resources Officer 1 may not perform all of the duties listed. However, performance of the first (I) duty a minimum of 20% of the time is mandatory for this classification.

Summary of Essential Duties

The primary purpose of the Human Resources Officer 1 position is to prepare and process the agency's payroll. The incumbent also maintains personnel records of the agency employees, advises agency employees regarding human resources related issues, as well as, recruits, screens, interviews and recommends the selection of job applicants.

Duties

Frequency: 70% +/- 15%

I. Prepares and processes the agency's payroll and maintains personnel records of agency employees (e.g., salary information, job information, changes in personnel history).

Frequency: 10% +/- 5%

II. Serves as Random Moments Survey (RMS) Coordinator.

Frequency: 10% +/- 5%

III. Advises employees regarding human resources related issues/problems they have.

Frequency: 5% +/- 2%

IV. Recruits, screens, interviews and recommends the selection of job applicants.

Frequency: 5% +/- 3%

V. Attends meetings and serves on committees concerning human resources/management issues.

KSA's for the job classification of human resources officer 1

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DutyKnowledgeSkillsAbilities

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I Typing principles; Performing Work with others;

Computer operations; Intermediate Perform intermediate mathematical operations (e.g., calculate

Agency computer systems (e.g. CRIS-E); mathematical pay amounts and deductions);

Agency payroll computer system; operations; Answer routine questions concerning payroll;

Office practices and procedures; Performing computer Maintain accurate records;

Administrative practices; operations; Complete forms (e.g., sick, vacation, compensatory slips and

Payroll functions and practices; Typing; unit time sheets);

Intermediate mathematical operations (e.g., Writing; Enter payroll information on work sheet and log;

calculate pay amounts and deductions); Organization. Distribute pay checks;

Personnel records/files (e.g., salary information, Type;

personnel actions, job information); Perform computer operations;

Personnel guidelines, policies, practices, rules Answer questions regarding benefits, insurance,

and regulations; compensatory time, sick leave and vacations;

Employee benefits; Receive, process and file employee transfers;

Insurance plans for employees; Set up personnel files for new employees;

Employee transfer procedures; Prepare and process personnel actions;

Employee time sheets; Write job descriptions;

Travel expense procedures; Review and make revisions to step grade roster (e.g.,

Position descriptions; calculate raises);

Payroll related forms (e.g., sick slips, Perform mathematical operations (e.g., calculate raises);

compensatory time slips and unit time sheets); Review and complete returned personnel forms;

Personnel practices; Track insurance plans;

Filing practices. Maintain accurate records (e.g., employee time sheets);

Track sick, vacation and compensatory time;

Type correspondence and reports for Director;

Use Agency computer systems (e.g., CRIS-E);

Enter payroll information into computer system;

Deliver payroll log sheet to County Auditor's office.

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II Random Moment Survey (RMS) procedures; Organization; Perform computer operations;

Agency computer system; Performing computer Use Agency computer to enter information;

Office practices and procedures; operations. Maintain accurate records;

Administrative practices; Distribute, collect and enter RMS information;

ODHS employee list roster. Coordinate RMS program;

Transfer quarterly data to disk and send it to RMS unit in

Columbus;

Delete or add employees on ODHS roster.

------------------------------------------------------------------------------------------------------------------------------------------------------

III Personnel policies, procedures and guidelines; Advising; Advising others;

Ohio Civil Service laws and procedures; Organization; Interpret policies and procedures;

Workers compensation; Oral communication. Answer questions regarding personnel issues/problems (e.g.,

Social security; workers compensation, social security, disability, personnel

Disability; laws, policies and guidelines);

Federal, State and Local equal employment laws. Work with others;

Research Civil Service rules and procedures;

Give or exchange facts and information;

Extract information from various sources;

Read and comprehend technical material (e.g., personnel

guidelines and employment laws);

Listen for problems and provide responses or explanations.

------------------------------------------------------------------------------------------------------------------------------------------------------

IV Office practices and procedures; Oral communication; Work with others;

Job recruiting and screening practices; Organization; Place notices of openings;

Administrative practices; Public speaking. Recruit from within and outside of Agency;

Certification policies; Set up interviews with Director and unit Supervisor;

Reference checks; Check references;

Orientation practices for new employees; Orient new employees (e.g., explain pay, benefits, rules and

Office rules and policies; policies);

Agency pay system and benefits; Notify applicants of employment decisions made;

Employment testing. Notify employees when testing is offered;

Give or exchange facts and information.

------------------------------------------------------------------------------------------------------------------------------------------------------

V Agency meetings; Reading Listen and comprehend information presented at meetings;

Administrative practices; comprehension; Work with others;

Personnel policies, procedures and problems. Oral communication; Comprehend written material;

Public speaking; Participate in meetings;

Listening; Serve on committees.

Organization.

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Minimum Qualifications

- Completion of two years technical training in personnel practices, human relations, labor studies, public administration or similar field. Also requires one year of experience in a human resources environment.

- Or two courses or twelve months experience in business mathematics, one course or six months experience in typing or keyboarding, one course or six months experience in office practices and procedures, one course or six months experience in word processing, one course or six months experience in human resource management, and one course or six months experience in labor relations. Also requires one year of experience in a human resources environment.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Unusual Working Conditions/Hazards

The position requires no unusual effort. The work is mostly sedentary. The incumbent works in an office setting where the probability of injuries is low. Normal safety precautions such as avoiding trips and falls are required.

Appendix J

Classification specification

Class number 20111

Security officer

Ohio county departments of job and family services

Effective

Duties are arranged in order of importance. However, the specific duties and the frequencies listed may vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, a Security Officer may not perform all of the duties listed. However, it is mandatory that the first (I) duty be performed a minimum of 20% of the time.

Summary of Essential Duties

The primary purpose of the Security Officer position is to perform safety and security functions for the County Department of Job and Family Services. This duty involves ensuring the safety of the agency building, patrolling the parking lot and other pertinent areas. In addition, the Security Officer writes and files incident and other reports or forms in order to document security related incidents.

Duties

Frequency 50% +/- 15%

I. Performs safety and security functions for the entire agency, ensuring the physical safety of clients, employees and visitors, to include administering C.P.R. and first aid.

Frequency 5% +/- 1%

II. Writes and files incident and other reports or forms to document security-related incidents.

Frequency 10% +/- 5%

III. Assists clients in answering questions and assists clients with special needs, while performing security and safety duties.

Frequency 35% +/- 10%

IV. Performs miscellaneous maintenance tasks as needed (e.g., building maintenance; office equipment repair; janitorial functions).

Additional duties for the job classification of security officer

Note: The following additional duty includes a function that may be performed by some but not the majority of individuals in the classification.

I. Makes photo identification cards

KSA's for the job classification of security officer

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DutyKnowledgeSkillsAbilities

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I Local, State and Federal laws, rules and Oral communication; Maintain constant attention to ensure actions do not create

regulations; Performing physical dangerous situations for others;

Safety and security practices and procedures labor; Exert heavy physical effort;

(e.g., use of pepper mace and baton, the Manual dexterity; Interact with hostile or angry individuals;

detainment of violent individuals); Interpreting laws, Run;

C.P.R.; rules and regulations. Defend oneself and others against physical attack;

First Aide; Recognize unusual or threatening situations;

Emergency situations requiring intervention; Take emergency actions;

Operation of radio equipment. Perform C.P.R.;

Perform First Aide;

Use protective equipment such as pepper mace and batons

for safety purposes;

Diffuse volatile situations;

Back up other Security Officers who need assistance with

difficult cases;

Operate radio equipment.

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II Report writing and procedures concerning Typing; Complete security/safety/OSHA reports;

security-related instances (e.g., Incident Reports); Writing; Reading comprehension;

Word processing functions; Word processing; Compile information on accidents and information;

Federal, State and Local laws, rules and Organization; Document accidents, injuries and other situations;

regulations; Reading Filling practices.

English grammar and composition; comprehension.

OSHA forms;

Typing principles.

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III General practices and procedures of Agency. Oral communication. Answer routine questions/inquiries;

Assist and direct clients.

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IV Cleaning and janitorial functions; Performing physical Exert light to moderate physical effort;

Repair of office items; labor; Operate cleaning equipment;

Operation of small machines. Maintaining and Operate small machines.

repairing office

equipment.

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Minimum Qualifications

- Ability to read, write and speak common English vocabulary. In addition, must have successfully completed one training course in C.P.R. and one training course in first aid.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Unusual Working Conditions/Hazards

The incumbent is responsible for ensuring the physical safety of the employees of the county departments of job and family services as well as the safety of any clients and visitors. The incumbent must be sure that his/her actions do not exacerbate already dangerous situations. The incumbent must monitor situations to ensure that they do not escalate into potentially harmful situations for employees or clients. The incumbent provides First Aid or C.P.R. to any individuals who are injured or ill. Serious errors could result in injuries to clients or employees as well as the possibility of death. Additionally, the incumbent is exposed to potentially dangerous situations such as violent or armed clients. In addition, the incumbent occasionally physically handles clients, and may be exposed to bodily fluids and possibly potentially contagious diseases. In addition, the individual is armed with a baton and pepper mace in order to protect him or herself and others from violent individuals.

Appendix K

Classification specification

Class number 30111

Unit support worker 1

Ohio county departments of job and family services

Effective

The duties are arranged in order of importance. However, the specific duties and the frequencies listed may vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, a Unit Support Worker 1 may not perform all of the duties listed. However, performance of the first (I) duty a minimum of 20% of the time is mandatory for this classification.

Summary of Essential Duties

The primary purpose of the Unit Support Worker 1 position is to provide and/or arrange transportation and at-home services to clients, and/or perform general clerical duties for Client Services personnel, and/or greet and assist persons applying for agency programs and services. The Unit Support Worker 1 assists clients by providing basic services, such as transportation to and from appointments, cleaning laundry, cleaning houses.

Duties

Frequency: 90% +/- 10%

I. Provides and/or arranges transportation and at-home services to clients, and/or performs general clerical duties for Client Services personnel, and/or greets and assists persons applying for agency programs and services.

Frequency: 10% +/- 5%

II. Assist clients by taking incoming telephone requests and making referral to appropriate service or personnel.

Additional duties for the job classification of unit support worker 1

Note: The following additional duties include functions that may be performed by some but not the majority of individuals in the classifications.

I. Assists the Chore Worker in providing direct services to clients.

A. Mows lawns, cleans windows, etc. for clients who request services.

B. Conducts appliance checks in the absence of the Chore Worker.

1. Travels to clients' homes and determines whether appliances are working.

2. Reports status of the appliance to the Social Services Supervisor.

KSA's for the job classification of unit support worker 1

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DutyKnowledgeSkillsAbilities

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I Client services program implementation; Oral communication; Exert considerable to heavy physical effort to clean;

Automobile operation; Organization; Give or exchange facts or routine information;

Cleaning and janitorial functions; Operating automobile; Listen for problems or issues and provide responses or

Basic purchasing practices (e.g., purchasing Cleaning; explanations;

groceries for others); Typing; Clean laundry;

Social welfare issues; Word processing; Purchase groceries;

Transportation and at-home client services offered Planning and Complete forms and other paperwork (e.g., bills);

by Agency; preparing meals. Drive an automobile;

Intermediate mathematical principles; Operate cleaning equipment;

Office practices and procedures; Work with the physically and mentally challenged;

Mail procedures; Work with the sick;

Typing principles; Plan and prepare meals;

Word processing functions; Run errands;

Income verification forms; Mop, sweep, and vacuum floors;

Office equipment (e.g., copier); Dust;

Forms, bills, etc. of clients. Perform intermediate level mathematical operations;

Perform a full range of standard clerical assignments;

Maintain accurate records;

Complete income verification forms;

Type correspondence;

Type reports;

Sort, stamp and date mail;

Photocopy documents;

Update information in files;

File material numerically, alphabetically, and/or

chronologically;

Feed clients.

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II Computer operations; Oral communication; Determine services client desires to receive;

Office practices and procedures; Organization; Refer clients to other Client Services employees when

Information Referral Service rotation; Typing; appropriate;

Typing principles; Computer operations. Give or exchange facts or routine information;

Social welfare issues. Maintain accurate records;

Complete forms;

Deal with problems in an unfamiliar context;

Use computers;

Enter data into a keyboard (i.e., typing).

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Minimum Qualifications

- Formal education in arithmetic that includes addition and subtraction, and reading and speaking common English vocabulary. Also requires one course or six months experience in typing, keyboarding or word processing and a valid driver's license.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Unusual Working Conditions/Hazards

Failure to secure appropriate services for clients could, although extremely unlikely, result in physical harm to the client (e.g., lack of food, shelter, proper clothing, medication, etc.). The incumbent is also responsible for the physical safety of clients when transporting them to and from scheduled appointments. Additionally, the position involves some exposure that requires special safety precautions and protective clothing. For example, the individual works with various cleaning supplies or other irritant chemicals which would require the individual to wear gloves. In addition, the incumbent could be exposed to contagious diseases while working with clients.

Appendix L

Classification specification

Class number 30112

Unit support worker 2

Ohio county departments of job and family services

Effective

The duties are arranged in order of importance. However, the specific duties and frequencies listed may vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, a Unit Support Worker 2 may not perform all of the duties listed. However, it is mandatory that the first duty (I) be performed a minimum of 20% of the time.

Summary of Essential Duties

The primary purpose of the Unit Support Worker 2 position is to assist Client Services personnel (e.g., Social Services Workers, Child Support Case Managers, Investigators, Eligibility/Referral Specialists) by assisting, interviewing and screening incoming public assistance applicants. This classification also performs general clerical duties and provides assistance to Client Services personnel. In some county departments of job and family services, employee will also determine eligibility for emergency assistance and self-sufficiency assistance programs (e.g., Prevention, Retention and Contingency services [PRC], Family and Children Emergency Services/Emergency Services Assistance Allocations [FACES/ESAA]). In some county departments of job and family services, employees provide and/or arrange transportation and at-home services to clients.

Duties

Frequency: 85% +/- 15%

I. Assists, interviews, and screens incoming Agency clients and performs general clerical duties (e.g., files; obtains records; schedules appointments; issues letters) and provides technical assistance to Client Services Workers in completing case work. In some county departments of job and family services, also determines eligibility for emergency assistance and self-sufficiency assistance programs (e.g., Prevention, Retention and Contingency services [PRC], Family and Children Emergency Services/Emergency Services Assistance Allocations [FACES/ESAA]) which includes interviewing applicants, collecting necessary program verifications, documenting client needs, discussing service alternatives, assisting in the location of goods and services, making contacts with service providers, and initiating referrals as assigned. In some county departments of job and family services, employee also provides and/or arranges transportation and at-home services to clients.

Frequency: 15% +/- 5%

II. Assists clients by taking incoming telephone requests and making referrals to appropriate services and personnel.

Additional duties for the job classification of unit support worker 2

Note: The following additional duties include functions that may be performed by some, but not the majority of individuals in this classification.

I. Processes and follows up on clients participating in the medical card program.

A. Gathers information from new applicants (i.e., health/medical information, demographics, personal transportation) and records information on computer system (i.e., CRIS-E).

B. Visits clients at their home (i.e., home visits), if they have failed to make their doctor's appointments or agency appointments, as prescribed by CDJFS.

C. Confers with Children's Services, per supervisors request, if the client does not follow program prescribed by CDJFS.

D. Maintains client file, containing copies of follow-up letters, client responses to follow-up letters, agreements between client and agency, and invoices (i.e., medical appointments, child care).

KSA's for the job classification of unit support worker 2

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DutyKnowledgeSkillsAbilities

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I Office practices and procedures; Typing; Give or exchange facts or routine information;

Computer operations; Oral communication; Counsel others involving simple or routine matters.

Signs of fraud; Organization; Answer routine questions/inquiries;

Office equipment; Interviewing; Maintain accurate records;

Mailing procedures; Performing computer Complete forms and applications;

Typing principles; operations; Refer clients to appropriate personnel;

Word processing functions; Operating Interview others;

Intermediate mathematical principles; photocopier; Monitor applicants while completing forms;

Data entry functions; Operating automobile; Explain technical issues to others;

Social welfare issues; Cleaning; Use computers;

Organizational meetings, conferences and training Planning and Enter data into keyboard (i.e., typing).

sessions; preparing meals. Perform a full range of standard clerical assignments;

Client services program implementation; Type letters;

Automobile operation; Determines services clients need;

Cleaning and janitorial functions; Determine eligibility for clients;

Basic purchasing practices (e.g., purchasing Use office equipment (e.g., photocopier);

groceries for others); Write reports;

Transportation and at-home client services offered Type case summaries and case records;

by Agency; Handle contacts with outside Agencies;

Forms, bills, etc. of clients. Perform intermediate mathematical operations.

Answer telephone;

Assist clients with paperwork;

Maintain supply of forms;

File material numerically, alphabetically, and/or

chronologically;

Check for fraud;

Exert considerable to heavy physical effort to clean;

Listen for problems or issues and provide responses or

explanations;

Clean laundry;

Purchase groceries;

Complete forms and other paperwork (e.g., bills);

Drive an automobile;

Operate cleaning equipment;

Work with the physically and mentally challenged;

Work with the sick;

Plan and prepare meals;

Run errands;

Mop, sweep, and vacuum floors;

Dust;

Feed clients.

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II Computer operations; Writing; Give or exchange facts or routine information;

Information Referral Services rotation; Oral communication; Maintain accurate records;

Office practices and procedures; Organization; Complete forms;

Social welfare issues; Computer operations. Deal with problems in an unfamiliar context;

Interviewing skills; Use computers;

Regulations for assigned programs. Enter data into a keyboard (i.e., typing).

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Minimum Qualifications

- Twelve months experience as a Unit Support Worker 1, 30111 and a valid driver's license.

- Or formal education in arithmetic that includes addition and subtraction, and reading and speaking common English vocabulary, one course or six months experience in typing, keyboarding or word processing, and a valid driver's license. Also requires an additional twelve months experience in typing, keyboarding or word processing and working in an office environment handling in-person and/or telephone contacts with clients, customers and/or general public.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Unusual Working Conditions/Hazards

Failure to secure appropriate services for clients could, although extremely unlikely, result in physical harm to the client (e.g., lack of food, shelter, proper clothing, medication, etc.). The incumbent is also responsible for the physical safety of clients when transporting them to and from scheduled appointments. Additionally, the position involves some exposure that requires special safety precautions and protective clothing. For example, the individual works with various cleaning supplies or other irritant chemicals that would require the individual to wear gloves. In addition, the incumbent could be exposed to contagious diseases while working with clients.

Appendix M

Classification specification

Class number 30121

Eligibility/referral specialist 1

Ohio county departments of job and family services

Effective

The duties are arranged in order of importance. However, the specific duties and the frequencies listed may vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, an Eligibility/Referral Specialist 1 may not perform all of the duties listed. However, performance of the first (I) duty a minimum of 20% of the time is mandatory for this classification.

Summary of Essential Duties

The primary purpose of the Eligibility/Referral Specialist 1 classification is to interview and maintain communication with public assistance clients who have previously been determined to be eligible for public assistance, concerning whether these clients continue to be eligible for public assistance programs (i.e., to redetermine their eligibility for public assistance programs), and/or assess ongoing clients' employment situation (i.e., those who have been previously determined to be eligible for public assistance) and seek to resolve any barriers to employment these clients may be experiencing. The Eligibility/Referral Specialist 1 classification also tracks ongoing clients already enrolled in Educational and/or Training programs (e.g., Job Opportunities and Basic Skills - jobs; Learning Earning and Parenting - leap; Workforce Investment Act - wia) and assists ongoing clients in job search/retention activities. In addition, the incumbent also processes overpayments and underissuances. Employee will also determine initial and/or on-going eligibility for emergency assistance and self-sufficiency assistance programs (e.g., Prevention, Retention and Contingency services [PRC], Family and Children Emergency Services/Emergency Services Assistance Allocations [FACES/ESAA]) if assigned.

Duties

Frequency: 64% +/- 15%

I. Interviews and maintains communication with public assistance clients who have previously been determined to be eligible for public assistance, concerning whether these clients continue to be eligible for public assistance programs (i.e., to redetermine their eligibility for public assistance programs), and/or assesses ongoing clients' employment situation (i.e., those who have been previously assessed and need to be reassessed, and/or re-assisted due to a change in employment circumstances) and seeks to resolve any barriers to employment these clients may be experiencing. The public assistance programs referred to in this rank do not include emergency assistance and self-sufficiency assistance programs (e.g., Prevention, Retention and Contingency services [PRC], Family and Children Emergency Services/Emergency Services Assistance Allocations [FACES/ESAA]).

Frequency: 20% +/- 5%

II. Tracks ongoing clients already enrolled in education and/or training programs and assists ongoing clients in job search/retention activities, and/or determines initial and/or ongoing eligibility for emergency assistance and self-sufficiency assistance programs (e.g., Prevention, Retention and Contingency services [PRC], Family and Children Emergency Services/Emergency Services Assistance Allocations [FACES/ESAA]) which includes interviewing applicants, collecting necessary program verifications, documenting client needs, discussing service alternatives, assisting in the location of goods and services, making contacts with service providers, and initiating referrals.

Frequency: 10% +/- 5%

III. Processes public assistance overpayments and underissuances.

Frequency: 2% +/- 1%

IV. Attends hearings, training and meetings regarding public assistance issues/cases and/or employment issues.

Frequency: 2% +/- 1%

V. Contacts other public and private sector agencies to establish potential work experience sites for educational and/or training program participants, and/or contacts employers and/or training providers to establish and maintain working relationships for the provision of employment and workforce development services.

Frequency: 1% +/- 1%

VI. Makes home visits.

Frequency: 1% +/- 1%

VII. Performs miscellaneous tasks associated with the duties of the Eligibility/Referral unit (e.g., operates photocopier; files).

KSA'S for the job classification of eligibility/referral specialist 1

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DutyKnowledgeSkillsAbilities

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I Office practices & procedures;* Typing; Extract information from various

Agency computer systems (e.g., Word processing. sources;

CRIS-E);* Draw valid conclusions.

Interviewing principles; Comprehend a wide variety of

Federal, state, and local laws, rules complex, technical written material;

and regulations governing eligibility Listen for problems or issues and

for public assistance programs;* provide responses or explanations.

English grammar and composition; Interact with hostile or angry

Social welfare issues;* individuals.

Training and development Maintain accurate records;

practices; Proofread materials;

Employment counseling practices; Work on multiple tasks/projects;

Tests and measures; Read, copy, and record figures;

Employment assessments; Use computers;

Medical barriers to employment; Interpret policies and procedures;

Relevant agencies and community Recognize unusual or threatening

programs for referrals; conditions.

Psychological barriers to

employment (e.g., low self esteem,

abusive relationships).

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II Office practices & procedures;* Typing; Extract information from various

Agency computer systems (e.g., Word processing. sources;

CRIS-E);* Comprehend a wide variety of

Federal, state, and local laws, rules complex, technical written material;

and regulations governing eligibility Interpret policies and procedures;

for public assistance programs;* Recognize unusual or threatening

English grammar and composition; conditions;

Social welfare issues;* Listen for problems or issues and

Employment counseling practices; provide responses or explanations;

English grammar and composition; Coordinate action of others;

Interviewing; Maintain accurate records;

JOBS programs;* Prepare correspondence;

LEAP programs;* Work on multiple tasks/projects;

WEP program.* Recognize unusual or threatening

conditions;

Handle contacts with outside

agencies;

Explain technical issues to others;

Perform vocational assessments;

Administer, score, and interpret test

results;

Perform computer operations;

Determine barriers to employment.

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III Agency computer systems (e.g., Typing; Interpret policies and procedures;

CRIS-E);* Word processing. Work with others.

Federal, state, and local laws, rules Listen for problems or issues and

and regulations governing eligibility provide responses or explanations;

for public assistance programs;* Perform intermediate mathematical

English grammar and composition. operations;

Understand manuals and verbal

instructions;

Prepare correspondence;

Interpret technical materials;

Use computers.

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IV Office practices and procedures;* Typing; Extract information from various

Federal, state, and local laws, rules Word processing sources;

and regulations governing eligibility Present information during hearing;

for public assistance programs;* Comprehend a wide variety of

Social welfare issues;* technical, written material.

Public assistance issues; Interpret policies and procedures;

State hearing procedures. Listen for problems or issues and

provide responses or explanations;

Interact with hostile or angry

individuals;

Perform intermediate mathematical

operations;

Fill out or prepare correspondence.

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V Office practices and procedures;* Typing; Extract information from various

Federal, state, and local laws, rules Word processing sources;

and regulations governing eligibility Collect data;

for public assistance programs;* Interpret policies and procedures.

Public relations issues; Work with others;

Interviewing principles; Give or exchange routine facts and

English grammar and composition; information;

Vocational career issues; Listen for problems or issues and

Social welfare issues.* provide responses or explanations.

Negotiate with others;

Maintain accurate records;

Prepare and deliver lectures;

Complete forms;

Handle contacts with outside agencies;

Explain technical issues to others;

Explain assistance, procedures, or situations to others;

File material numerically, alphabetically, and/or chronologically.

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VI Federal, state, and local laws, rules Interviewing. Draw valid conclusions;

and regulations governing eligibility Give or exchange facts and routine

for public assistance programs;* questions/inquiries dealing with public

Interviewing principles; assistance programs;

Social welfare issues.* Listen for problems or issues and provide responses or explanations;

Interact with hostile or angry individuals;

Maintain accurate records;

Complete forms;

Work independently;

Collect facts;

Work on multiple tasks/projects;

Work with the elderly;

Handle contacts with outside agencies;

Read, copy and record figures;

Gather, collate and summarize data;

Apply principles to solve problems;

Work with the physically challenged;

Work with the sick;

Explain technical issues to others.

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VII Office practices and procedures.* Typing; Maintain accurate records.

Word processing. Complete forms;

Work independently;

Work on multiple tasks/projects;

Read, copy, and record figures;

Use computers;

File material numerically, alphabetically, and/or chronologically

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(*) Developed After Employment.

Minimum Qualifications

- One year of experience as a Unit Support Worker 2, 30112.

- Or one course or six months experience in behavioral science, social science, or customer service techniques, one course or six months experience in business mathematics, one course or six months experience in business English, one course or six months experience in interviewing techniques, and one course or six months experience in typing, keyboarding or word processing.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Unusual Working Conditions/Hazards

The incumbent is responsible for placing clients into appropriate programs and keeping track of their progress. However, they are not directly responsible for the safety of others. Additionally, the incumbent works in an office setting where the probability of injuries is low. The office setting, like most offices, may be slightly dirty or noisy at times.

Appendix N

Classification Specification

Class Number 30125

Eligibility/Referral Supervisor 1

Ohio county departments of job and family services

Effective

Duties are arranged in order of importance. However, the specific duties and the frequencies listed may vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, an Eligibility/Referral Supervisor 1 may not perform all of the duties listed. However, performance of the first duty (I) a minimum of 20% of the time is mandatory for this classification.

Summary of Essential Duties

The primary purpose of the Eligibility/Referral Supervisor 1 classification is to directly supervise Eligibility/Referral Specialist 1's and/or Eligibility/Referral Specialist 2's and/or quality control reviewers and/or equivalent positions in bargaining unit classifications. The Eligibility/Referral Supervisor 1 classification also attends meetings and serves on advisory committees to enhance the delivery of eligibility/referral services to the agency's clients, communicates with outside agencies concering the employment of clients on public assistance (i.e., over the phone and in-person), completes and forwards reports, forms and case files concerning the eligibility/referral unit, as well as provides guidance on the computer system (e.g., CRIS-E).

Duties

Frequency: 65% +/- 20%

I. Directly, supervises Eligibility/Referral Specialists 1's and/or Eligibility/Referral Specialists 2's &/or Quality Control Reviewers &/or equivalent positions in bargaining unit classifications (e.g., Employment Services Interviewers; Employment Services Counselors; Income Maintenance Workers).

A. Determines need for new staff members.

B. Interviews applicants and makes recommendations for the hiring of new employees; initiates actions for the termination of employees.

C. Disciplines subordinates, when necessary.

D. Reviews, approves, or denies employee requests for leave.

E. Completes performance evaluations of subordinates' work.

F. Meets with subordinates regarding any grievances.

G. Trains new and current employees.

H. Assigns and reviews work of subordinates.

I. Monitors the processing of assigned public assistance cases and the placement of clients in educational and/or training programs.

Frequency 10% +/- 5%

II. Attends meetings and serves on advisory committees to enhance the delivery of eligibility/referral services to the agency's clients.

Frequency: 10% +/- 5%

III. Communicates with outside agencies concerning the employment of clients on public assistance.

Frequency: 10% +/- 5%

IV. Completes and forwards reports, forms and case files concerning the Eligibility/Referral unit.

Frequency 5% +/- 2%

V. Provides guidance on the computer system (e.g., CRIS-E).

KSA'S for the job classification of eligibility/referral supervisor 1

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DutyKnowledgeSkillsAbilities

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I Computer operations; Typing, Perform a wide variety of interrelated or non standard

Office practices and procedures; Word processing; procedural assignments;

Federal, State, and local laws, rules, and Oral communication; Resolve a wide variety of problems;

regulations pertaining to eligibility determinations Organization; Work with others;

for public assistance; Writing; Extract information from various sources;

Program implementation; Interviewing; Develop new procedures and policies;

Administrative practices; Performing computer Interpret policies;

Teaching practices; operations; Listen for problems or issues and provide responses or

Supervisory practices; Advising. explanations;

Management issues; Counsel others involving simple or routine matters;

Training and development practices; Performs intermediate mathematical operations;

Interviewing practices; Answer routine questions;

English grammar and composition; Maintain accurate records;

Social welfare issues; Supervises others;

Personnel practices; Understand manuals;

Agency computer systems (CRIS-E); Complete forms;

Public assistance policies and procedures; Work independently;

Court hearing procedures. Proofread materials;

Prepare correspondence;

Interviews others;

Take emergency action;

Implement programs;

Coordinate programs;

Work on multiple tasks;

Monitor the work of others;

Assign work to others;

Work with the elderly, ill, mentally challenged, and physically handicapped;

Train others;

Recognize errors in the work of others;

Discipline others;

Make independent decisions;

Interpret technical material;

Handle contacts with outside agencies;

Explain legal and technical issues to others;

Explain assignments, procedures and situations to others;

Use computers;

Write reports;

File material numerically, alphabetically and/or chronologically.

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II Computer operations; Typing; Perform a wide variety of interrelated or non standard

Office practices and procedures; Word processing; procedural assignments;

Federal, State, and local laws, rules, and Oral communication; Resolve a wide variety of problems;

regulations pertaining to eligibility determinations Organization; Extract information from various sources;

for public assistance; Writing; Collect data;

Program implementation; Interviewing; Develop new procedures and policies;

Administrative practices; Performing computer Interpret policies;

Teaching practices; operations; Work with others;

Supervisory practices; Listen for problems or issues and provide responses or

Management issues; Advising. explanations;

Training and development practices; Counsel others involving simple or routine matters;

Interviewing practices; Protects others from injury;

English grammar and composition; Performs intermediate mathematical operations;

Social welfare issues; Answer routine questions;

Public Assistance policies and procedures. Maintain accurate records;

Agency computer systems (CRIS-E); Supervises others;

Budgeting practices; Understand manuals;

Fraudulent reporting practices. Complete forms;

Work independently;

Proofread materials;

Prepare correspondence;

Interview others;

Implement programs;

Coordinate programs;

Work on multiple tasks;

Monitor the work of others;

Assign work to others;

Work with the elderly, ill, mentally challenged, and physically handicapped;

Train others;

Recognize errors in the work of others;

Discipline others;

Make independent decisions;

Interpret technical material;

Handle contacts with outside agencies;

Explain legal and technical issues to others;

Explain assignments, procedures and situations to others,

Use computers;

Write reports;

File material numerically, alphabetically and/or chronologically.

----------------------------------------------------------------------------------

III Computer operations; Typing; Resolve a wide variety of problems;

Office practices and procedures; Word processing; Extract information from various sources;

Federal, State, and local laws, rules, and Oral communication; Collect data;

regulations pertaining to eligibility determinations Organization; Develop new procedures and policies;

for public assistance; Writing; Interpret policies;

Program implementation; Performing computer Work with others;

Teaching practices; operations; Listen for problems or issues and provide responses or

Supervisory practices; Advising. explanations;

Program implementation; Counsel others involving simple or routine matters;

Training and development practices; Performs intermediate mathematical operations;

English grammar and composition; Answer routine questions;

Social welfare issues; Maintain accurate records;

Public Assistance policies and procedures; Supervises others;

Agency computer systems (CRIS-E). Understand manuals;

Complete forms;

Work independently;

Proofread materials;

Prepare correspondence;

Monitor the work of others;

Assign work to others;

Train others;

Recognize errors in the work of others;

Discipline others;

Make independent decisions;

Interpret technical material;

Explain legal and technical issues to others;

Explain assignments, procedures and situations to others;

Use computers;

Write reports;

File material numerically, alphabetically and/or chronologically.

--------------------------------------------------------------------------------

IV Computer operations; Typing; Extract information from various sources;

Office practices and procedures; Word processing; Collect data;

Federal, State and local laws, rules, and Organization. Performs intermediate mathematical operations;

regulations; Maintain accurate records;

Administrative practices; Complete forms;

English grammar and composition; Arrange information numerically, alphabetically, and/or

Advanced mathematical principles chronologically;

Report writing principles. Develop reports;

Sort items into categories according to established methods;

Read, copy, and record figures;

Gather, collate, and summarize data;

Use computers.

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V Office practices and procedures; Communication; Resolve a wide variety of problems;

Federal, State, and local laws, rules, and Organization; Interpret policies;

regulations pertaining to computer system Writing; Work with others;

operation; Advising. Listen for problems or issues and provide responses or

Program implementation; explanations;

Teaching practices; Counsel others involving simple or routine computer

Program implementation; matters;

Agency computer systems; Comprehends written material;

Supervisory procedures; Answer routine questions;

Teaching principles. Supervises others;

Understand manuals;

Monitor the work of others;

Train others;

Recognize errors in the work of others;

Use computers.

--------------------------------------------------------------------------------

Minimum Qualifications

- One year of experience as a Quality Control Reviewer, 30181, in an eligibility/referral unit.

- Or two years experience as an Eligibility/Referral Specialist 2, 30122.

- Or three years experience as an Eligibility/Referral Specialist 1, 30121.

- Or completion of undergraduate major core coursework in behavioral science or social science or education. Also requires one year of experience in a position similar to a Quality Control Reviewer, 30181, or two years of experience in a position similar an Eligibility/Referral Specialist 2, 30122, or three years experience in a position similar to an Eligibility/Referral Specialist 1, 30121.

- Or completion of two years of technical education in behavioral science or social science. Also requires one year of experience in a position similar to a Quality Control Reviewer, 30181, or two years of experience in a position similar an Eligibility/Referral Specialist 2, 30122, or three years experience in a position similar to an Eligibility/Referral Specialist 1, 30121.

- Or four courses or two years experience in behavioral science or social science, one course or six months experience in business mathematics, one course or six months experience in business English, one course or six months experience in interviewing techniques, and one course of six months experience in typing, keyboarding or word processing. Also requires one year of experience in a position similar to a Quality Control Reviewer, 30181, or two years of experience in a position similar an Eligibility/Referral Specialist 2, 30122, or three years experience in a position similar to an Eligibility/Referral Specialist 1, 30121.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Unusual Working Conditions/Hazards

The employee ensures procedures within the unit are in compliance with policy. If errors in implementing or interpreting policy occur, clients may be incorrectly denied/approved for benefits which can potentially have an effect on their physical safety, however, errors are rare and are generally not harmful. Therefore, reasonable care is required to protect clients. Additionally, the position involves very limited probability of any injury, such as would be expected in typical office environments. The position requires normal use of safe work practices.

Appendix O

Classification specification

Class number 30132

Social services worker 2

Ohio county departments of job and family services

Effective

The duties are arranged in order of importance. However, the specific duties and the frequencies listed may vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, a Social Services Worker 2 may not perform all of the duties listed. However, it is mandatory that the first duty (I) be performed a minimum of 20% of the time.

Summary of Essential Duties

The primary purpose of the Social Services Worker 2 position is to investigate claims of abuse and neglect of older adults and/or children and/or maintain caseload of children/families who have previously been determined to require the protective assistance services of the agency (i.e., ongoing clients) as determined appropriate and/or manage caseload of foster care and/or adoption assessments and placements. In addition, the classification prepares child and/or older adult related cases for court, participates in legal action to establish legal guardianship in cases related to older adults, meets procedural deadlines governing the management of social services cases set by the State of Ohio and ensures that this documentation is complete, and serves as on-call social service worker (e.g., on weekends, holidays, after business hours).

Duties

Frequency: 65% +/- 15%

I. Investigates claims of abuse and neglect of older adults and/or children and/or maintains caseload of children/families who have previously been determined to require the protective assistance of the services of the agency (i.e., ongoing clients) as determined appropriate and/or manages caseload of foster care and/or adoption assessment and placements.

Frequency 10% +/- 3%

II. Prepares assigned cases for administrative or judicial procedures as required.

Frequency: 10% +/- 5%

III. Ensures providers such as day care centers, nursing/boarding homes and hospitals are certified/licensed and operate in compliance with local, state and federal laws and regulations and/or determines and re-determines clients' eligibility for publicly funded social services programs.

Frequency 5% +/- 1%

IV. Participates in legal action to establish legal guardianship in cases related to older adults, to include testifying in court as necessary.

Frequency 4% +/- 1%

V. Meets procedural deadlines governing the management of social services cases set by the State of Ohio and ensures that this documentation is complete.

Frequency 2% +/- 1%

VI. Serves as on-call social service worker (e.g., on weekends, holidays, after business hours).

Frequency 2% +/- 1%

VII. Serves on internal/external committees and attends various agency meetings.

Frequency 2% +/- 1%

VIII. Develops and administers public education programs pertaining to issues related to case assignments.

KSA's for the job classification of social services worker 2

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DutyKnowledgeSkillsAbilities

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I Typing principles; Organization; Perform intake duties;

Abuse and neglect of children and older adults; Writing (e.g., legal Work with others;

Federal, State and Local laws regarding abuse documents); Give or exchange facts and information regarding the abuse and neglect and/or foster care and/or adoption Public speaking; and neglect of children and/or older adults;

assessments and placements. Typing; Maintain and update accurate records;

Community services available; Oral communication. Develop case plans;

Case plans; Write and file court documents;

Counseling practices; Interview families and/or medical personnel in the course of

Police procedures regarding removing a child or an investigation;

older adult from a home; Notify police department in the event of a crime;

Writing legal documents; Comprehend written materials (e.g., reviewing file histories):

Filing legal documents; Consult with team members concerning situations and

Intake procedures; possible courses of action;

Interviewing practices; Answer routine questions/inquiries;

Office practices and procedures; Complete forms (e.g., verification requests);

Administrative practices; Work with mentally or physically challenged individuals;

Placement procedures for clients; Work with children and older adults;

Agency filing systems; Prepare paperwork for placement of a child or older adult;

Practices and procedures involving the removal of Evaluate situations for potential dangers;

a child or older adult from a home (paperwork, Arrange for visitations between children and family members;

notification of parents, etc.); Monitor visitations between children and family members;

Procedures for placing a child in a foster home Write up case notes;

(e.g., paperwork, preparing child for placement, Modify case plans;

etc.); Remove a child from a house with order from police;

Visitation rules and regulations. Bring child to facility for assessment;

Remove an older adult from a home;

Work with mentally and/or physically challenged individuals;

Determine client eligibility for services.

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II Administrative practices; Organization; Work with others;

Investigation procedures applicable to case Oral communication; Document and file case investigations;

assignments (e.g., completing appropriate Public speaking, Document inspections and correspondence in writing;

documentation of case and court documents); Typing. Maintain accurate records;

Writing/documentation (e.g., inspections and Protect others from injury (e.g., ensure children and older

correspondence); adults are being properly cared for);

Placement procedures; Complete forms;

Adjudication Hearings; Conduct consultation with in-house Attorney;

Preparing court witnesses, Ensure all required paperwork is filed within 72 hours of the

Administrative and semi-annual reviews to monitor court date;

progress toward case plan; Ensure all medical requirements are completed and filed

Filing documentation of cases; within 5 days of placement;

Compiling evidence for permanent custody Schedule face to face meeting with foster parents and child

hearing; within 5 days of placement;

Paperwork for adoption proceedings; Prepare for Adjudication Hearing (30 days after removal);

Expert witness testimony (e.g., serving as case Prepare witness list, contact witnesses and prepare them for

representative during trials, assists lawyer, etc.). court date;

Federal, State and Local laws regarding Plan and hold administrative and semi-annual reviews to

child/older adult abuse and neglect; monitor progress toward case plan;

Court procedures; Compile evidence for permanent custody hearings;

Typing principles. File documentation for permanent custody hearings;

Initiate paperwork for adoption proceedings;

Serve as an expert witness;

Serve as case representative during trials;

Assist Lawyer by suggesting questions to be asked during

cross examination;

Work with mentally and physically challenged individuals;

Work with children and older adults;

Provide rationale to court for actions taken in cases based

upon results of investigations.

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III Office practices and procedures; Organization; Answer questions/inquiries;

Administrative practices; Oral communication; Give or exchange facts and information;

Federal, State and Local laws regarding day care Typing. Make referrals to other Agencies;

and nursing home policies, procedure, rules and Work with others (e.g., providers);

regulations (e.g., certification/licensure of facility); Monitor and evaluate providers to ensure compliance with

Other Agency services (e.g., provide referrals); Federal, State and Local Laws and regulations governing

Typing (e.g., letters, case plans, case notes, and safe operations;

administrative reviews); Assist in reviewing inspection reports;

Inspection reports of care providers; Investigate complaints of providers' daily operations;

Investigative procedures regarding complaints of Certify and recruit new providers;

providers' daily operations; Prepare and conduct licensing conferences and hearings;

Certification of new providers; Act as liaison between providers, clients and the DHS;

Recruiting of new providers; Arrange for and provide various training sessions for

Licensing conferences and hearings; providers;

Training and development practices for providers. Maintain constant attention to ensure action do not create

dangerous situations for others;

Maintain accurate records.

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IV Legal guardianship actions related to older adults; Oral communication; Participate in legal action to establish legal guardianship in

Federal, State and Local laws governing Organization. cases related to older adults;

guardianship and/or adoption and/or foster care Initiate geriatric assessments and receive results;

cases; Determine whether a family member can be legal guardian

Geriatric and/or adoption and/or foster care for a client;

assessments; Explain steps involved in the guardian process;

Guardian and/or adoption and/or foster care Obtain guardianship packet from probate court;

process and procedures; Explain how to complete guardianship packets;

Guardianship and/or adoption and/or foster care Make referrals to the staff Attorney if the family is

packets and procedures for completing packets; uncooperative in the legal guardianship process;

Referral process to staff Attorney if family is Work with others;

uncooperative in the legal guardianship process; Give or exchange facts and information;

Administrative practices involved in guardianship. Maintain accurate records;

Complete forms (e.g., guardianship packets).

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V Procedural deadlines governing the management Organization; Monitor and complete all necessary reports in a timely and

of Social Services cases set by the State of Ohio; Writing (e.g., reports). organized manner to meet State and Agency deadlines and

Documentation required to meet procedural reporting requirements;

deadlines; Complete appropriate documentation concerning cases of

Report writing and requirements. child or older adult abuse and neglect;

Write reports.

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VI On-call status and procedures; Organization; Serve as on-call worker;

Federal, State and Local laws concerning child Oral communication; Respond to calls from Police, Sheriffs, Hospitals, Parents

and older adult abuse; Writing. and/or Foster Parent related to child or older adults issues;

Evaluation methods involving children, adults and Evaluate children, adults and families in their homes after

families; business hours;

Requirements for removing a child or adult from a Consult with team members regarding possible abuse or

home; neglect situations;

Court orders and procedures; Determine if child or adult should remain in home or be

Foster care procedures and policies; removed;

Administrative practices concerning foster care Work with others;

and the removal of a child or adult from a home. Contact judge for court orders;

Arrange for foster care.

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VII Internal and external committees; Organization; Maintain contact with community groups;

In-house committees (e.g., hiring and interviewing Public speaking; Chair weekly staff meetings;

committee); Oral communication. Listen and participate in committee activities;

Community committees (e.g., Crisis Line Participate on committees;

committee); Work with others on committees;

State committees (e.g., Risk Assessment Serve on in-house, community and State committees.

committee).

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VIII Public education programs related to the abuse or Oral communication; Work with others;

neglect of children and older adults; Organization; Develop and administer public education programs related to

Training and development practices; Public speaking. the abuse and neglect of children and older adults;

Administrative/Office practices involving setting up Give or exchange facts and information;

public education programs. Answer questions and inquiries regarding public education

programs.

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Minimum Qualifications

For adult protective services unit positions

Must have one of the following:

- One year of experience as a Social Services Worker 1, 30131 and valid driver's license.

- Or completion of graduate core coursework in behavioral science, social science early childhood development, education or related fields; and valid driver's license.

- Or completion of undergraduate major core coursework or two years technical training in behavioral science, social science, early childhood development technology, education or related field. Also requires one year of experience in a position similar to a Social Services Worker 1, 30131 or working with children/adults in need of or receiving protective services, or handling adoptions, or counseling persons who have experienced abuse/neglect, and a valid driver's license.

- Or two courses in adult psychology one of which must be in the area of gerontology or twelve months experience, two courses or twelve months experience in child psychology, two courses in social welfare or other sociology related topic or twelve months experience, two course or twelve months experience in counseling, one course or six months experience in interviewing techniques, one course or six months experience in domestic violence, and one course or six months experience in courtroom procedures. Also requires one year of experience in a position similar to a Social Services Worker 1,30131 or working with children/adults in need of or receiving protective services, or handling adoptions, or counseling persons who have experienced abuse/neglect, and a valid driver's license.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Minimum Qualifications

For children services caseworker positions

Per Section 5153.112 of the Ohio Revised Code, applicants of a Public Children Services unit must have one of the following:

1. A bachelor's degree in human services-related studies, or

2. A bachelor's degree in any field and have been employed for at least two years in a human services occupation, or

3. An associate's degree in human services-related studies, or

4. Been employed for at least five years in a human service-related occupation.

For employment to continue, a person described in Option 2, 3, or 4 above must obtain a job-related bachelor's degree not later than five years after the date employment with the agency commences.

Note: All liability and responsibility for determining "human services-related studies" or "human services-related occupation" rests with the employing agency.

Per Section 5153.122 of the Ohio Revised Code, each caseworker shall complete at least ninety hours of in-service training during the first year of the caseworker's continuous employment, consisting of courses in recognizing and preventing child abuse and neglect, assessing risks, interviewing persons, investigating cases, intervening, providing services to children and their families, and other topics relevant to child abuse and neglect. After the first year of continuous employment, each caseworker annually shall complete thirty-six hours of training in areas relevant to the caseworker's assigned duties.

In addition, applicant must have valid driver's license.

Unusual Working Conditions/Hazards

The position possesses responsibility for the safety of children or adults by requiring the incumbent to make determinations as to whether these children or adults are in an "imminent risk of harm." These children and adults are incapable of protecting themselves from physical, mental, and/or sexual abuse. Injuries, if they do occur are likely to involve temporary disabilities such as bruises or cuts. Serious mistakes in terms of failing to remove children or adults from homes could conceivably, although extremely infrequent, cause death (e.g., suicide) or a permanent disability. Additionally, the position involves performing duties which require taking some special safety precautions, such as when contacting and negotiating with a family suspected of child abuse or neglect. However, performing this duty does not require the use of protective clothing. Exposure to these situations is likely to result in threats of injury, which are rarely acted upon. However, the position involves regular exposure to environmental factors (e.g., cold, excessive heat, noise, fumes, vibration, dirt) during interviews and meetings conducted outside of the office. The position may involve lifting or carrying children, and exposure to contagious diseases.

Appendix P

Classification specification

Class number 30134

Social services supervisor 1

Ohio county departments of job and family services

Effective

The duties are arranged in order of importance. However, the specific duties and the frequencies listed may vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, a Social Services Supervisor 1 may not perform all of the duties listed. However, performance of the first (I) duty a minimum of 20% of the time is mandatory for this classification.

Summary of Essential Duties

The primary purpose of the Social Services Supervisor 1 classification is to directly supervise Social Services Workers and/or other professional social services personnel. The classification also carries a small case load pertaining to social services which involves extremely difficult or volatile cases, interprets, clarifies and recommends changes to procedures, policies, regulations, and laws pertaining to social services, and serves on internal and external committees which deal with social services issues.

Duties

Frequency: 35% +/- 10%

I. Provides direct supervision to Social Services Workers and/or other professional social services personnel.

A. Determines need for new staff members.

B. Interviews applicants and makes recommendations for the hiring of new employees; initiates actions for the termination of employees.

C. Disciplines subordinates, when necessary.

D. Reviews, approves, or denies employee requests for leave.

E. Completes performance evaluations of subordinates' work.

F. Meets with subordinates regarding any grievances.

G. Trains new and current employees.

H. Assigns and reviews work of subordinates.

Frequency: 25% +/- 5%

II. Carries small case load pertaining to social services which involves extremely difficult or volatile cases.

Frequency: 15% +/- 8%

III. Interprets, clarifies and recommends changes to procedures, policies, regulations and laws pertaining to social services issues.

Frequency: 10% +/- 5%

IV. Serves on internal and external committees which deal with social services issues.

Frequency: 10% +/- 5%

V. Generates statistical reports using data obtained from social services workers.

Frequency: 5% +/- 2%

VI. Presents public speeches to schools, civic organizations and individuals at risk (e.g., abuse and/or neglect of their children) in an effort to educate members of the community.

Additional duties for the job classification of social services supervisor 1

Note: The following additional duties include functions that may be performed by some but not the majority of individuals in the classification.

I. Trains classes on the detection of child abuse and neglect.

II. Performs intake duties.

A. Answers telephone.

1. Screens all reports of child abuse and elder abuse.

2. Logs all reports of child abuse and elder abuse.

3. Answers general inquiries concerning child and elder services.

B. Determines which cases go to Social Services Workers.

1. Completes and files appropriate forms for Social Services Workers.

2. Consults with other team members regarding cases.

3. Assigns cases to Social Services Workers.

III. Assigns work to the Unit Support Worker.

A. Telephones clients to determine what work needs to be done (e.g., mowing lawn, washing windows).

B. Schedules the Unit Support Worker to complete the tasks requested by the clients.

IV. Prepares and reviews quarterly fiscal reports (i.e., expenditures, independent living).

A. Negotiates social services contracts and monitors expenditures (i.e., day care).

V. Serves as on-call worker.

A. Serves as primary Social Services Workers on-call.

1. Receives sheriff reports about alleged child and elder abuse after business hours.

2. Evaluates children, adults, and families in their homes after business hours.

3. Consults with team members regarding situation.

4. Determines if child or adult should remain in home or be removed.

5. Contacts judge for court order.

6. Arranges for foster care when children need to be removed from home.

B. Serves as back-up on-call worker.

1. Provides support to primary on-call Social Services Worker.

2. Assists primary on-call Social Services Worker in removal of children if necessary.

KSA's for the job classification of social services supervisor 1

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DutyKnowledgeSkillsAbilities

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I Computer operations; Typing; Perform a wide variety of interrelated or non standard

Office practices and procedures; Word processing; procedural assignments;

Federal, State, and local laws, rules, and Oral communication; Resolve a wide variety of problems;

regulations pertaining to Social Services; Organization; Work with others;

Program implementation; Writing; Extract information from various sources;

Administrative practices; Interviewing; Develop new procedures and policies concerning Social

Teaching practices; Performing computer Services issues;

Counseling practices; operations; Interpret policies for Social Services;

Supervisory practices; Advising; Listen for problems or issues and provide responses or

Training and development practices; Supervising. explanations;

Interviewing practices; Counsel others involving simple or routine matters;

English grammar and composition; Protects others from injury;

Social welfare issues; Comprehend reading material;

Automotive operation; Perform basic mathematical operations;

Personnel practices; Answer routine questions;

Agency computer systems (FACSIS); Maintain accurate records;

Case management practices; Supervise others;

Typing principles; Understand manuals;

Disciplinary procedures; Complete forms;

Word processing functions; Work independently;

The ADA and CRA. Proofread materials;

Prepare correspondence;

Interview others;

Take emergency action;

Implement programs;

Coordinate programs;

Work on multiple tasks;

Monitor the work of others;

Assign work to others;

Work with children, elderly, ill, mentally challenged, and

physically handicapped people;

Train others;

Recognize errors in the work of others;

Discipline others;

Make independent decisions;

Interpret technical material;

Handle contacts with outside agencies;

Explain legal and technical issues to others;

Explain assignments, procedures and situations to others,

Use computers;

Write reports;

File material numerically, alphabetically and/or

chronologically;

Handle complaints from others;

Review Social Services cases.

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II Computer operations; Typing; Perform a wide variety of interrelated or non standard

Office practices and procedures; Word processing; procedural assignments;

Federal, State, and local laws, rules, and Oral communication; Resolve a wide variety of problems;

regulations pertaining to Social Services; Organization; Work with others;

Program implementation; Writing; Extract information from various sources;

Counseling practices; Interviewing; Interpret policies;

Interviewing practices; Driving. Listen for problems or issues and provide responses or

English grammar and composition; explanations;

Social welfare issues; Counsels others involving simple or routine matters;

Agency computer systems (FACSIS); Protects others from injury;

Social work case management practices; Answer routine questions;

Court proceedings and practices; Maintain accurate records;

Child and elderly abuse issues; Understand manuals;

Investigative practices; Complete forms;

Expert witness practices and procedures; Work independently;

Automotive operations; Prepare correspondence;

Typing principles; Interview others;

Word processing functions. Interact with hostile individuals;

Take emergency action;

Implement programs;

Coordinate programs;

Work on multiple tasks;

Work with children, elderly, ill, mentally challenged, and

physically handicapped people;

Train others;

Make independent decisions;

Interpret technical material;

Handle contacts with outside agencies;

Explain legal and technical issues to others;

Explain assignments, procedures and situations to others;

Write reports (e.g., investigations);

File material numerically, alphabetically and/or

chronologically;

Develop and monitor case plans and treatment goals;

Assess others for sings of abuse or neglect;

Testify as an expert witness;

Drive an automobile.

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III Office practices and procedures; Oral communication; Perform a wide variety of interrelated or non standard

Federal, State, and local laws, rules and Organization; procedural assignments;

regulations pertaining to Social Services; Writing; Resolve a wide variety of problems;

Program planning, development, and Interviewing; Work with others;

implementation; Advising. Extract information from various sources;

Administrative practices; Develop new procedures and policies concerning Social

Counseling practices; Services;

Supervisory practices; Interpret policies for licensing requirements;

Interviewing practices; Listen for problems or issues and provide responses or

English grammar and composition; explanations;

Public Administration; Maintain accurate records;

Social welfare issues; Supervise others;

Licensing requirements of Social Services. Understand manuals;

Complete forms;

Work independently;

Proofread materials;

Prepare correspondence;

Interview others;

Take emergency action;

Implement programs;

Coordinate programs;

Work on multiple tasks;

Monitor the work of others;

Assign work to others;

Work with children, elderly, ill, mentally challenged, and

physically handicapped people;

Train others;

Recognize errors in the work of others;

Make independent decisions;

Interpret technical material;

Handle contacts with outside agencies;

Explain legal and technical issues to others;

Explain assignments, procedures and situations to others;

Write reports;

File material numerically, alphabetically and/or

chronologically;

Evaluate Social Services systems.

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IV Office practices and procedures; Oral communication; Perform a wide variety of interrelated or non standard

Federal, State, and local laws, rules, and Organization; procedural assignments;

regulations pertaining to Social Services; Advising. Resolve a wide variety of problems;

Program planning, development, and Work with others;

implementation; Extract information from various sources;

Administrative practices; Interpret policies concerning Social Services;

Management issues; Listen for problems or issues and provide responses or

English grammar and composition; explanations;

Public administration; Maintain accurate records;

Social welfare issues; Understand manuals;

Automobile operation. Drive an automobile;

Complete forms;

Work independently;

Proofread materials;

Prepare correspondence;

Implement programs;

Coordinate programs;

Work on multiple tasks;

Make independent decisions;

Interpret technical material;

Handle contacts with outside agencies;

Explain legal and technical issues to others;

Explain assignments, procedures and situations to others;

Write reports;

File material numerically, alphabetically and/or

chronologically.

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V Office practices and procedures; Typing; Perform a wide variety of interrelated or non standard

Federal, State, and local laws, rules, and Word processing; procedural assignments;

regulations pertaining to Social Services; Organization; Resolve a wide variety of problems;

Program planning, development, and Writing; Work with others;

implementation; Performing computer Extract information from various sources;

Administrative practices; operations. Interpret policies;

Supervisory practices; Listen for problems or issues and provide responses or

English grammar and composition; explanations;

Public administration; Maintain accurate records;

Social welfare issues; Understand manuals;

Agency computer operation (FACSIS); Complete forms;

Basic statistical reporting. Work independently;

Proofread materials;

Prepare correspondence;

Take emergency action;

Implement programs;

Coordinate programs;

Work on multiple tasks;

Make independent decisions;

Interpret technical material;

Explain assignments, procedures and situations to others;

Write reports;

File material numerically, alphabetically and/or

chronologically;

Prepare reports on expenditures;

Perform mathematical or basic statistical operations.

------------------------------------------------------------------------------------------------------------------------------------------------------

VI Office practices and procedures; Oral communication; Perform a wide variety of interrelated or non standard

Federal, State, and local laws, rules, and Organization; procedural assignments;

regulations pertaining to Social Services; Public speaking; Resolve a wide variety of problems;

Program implementation; Writing; Work with others;

Public relations issues; Performing computer Extract information from various sources;

Training and development; operations; Interpret policies;

English grammar and composition; Driving. Listen for problems or issues and provide responses or

Social welfare issues; explanations;

Automobile operations. Maintain accurate records;

Understand manuals;

Drive an automobile;

Complete forms;

Work independently;

Proofread materials;

Prepare correspondence;

Implement programs;

Work on multiple tasks;

Make independent decisions;

Interpret technical material;

Handle contacts with outside agencies;

Explain legal and technical issues to others;

Explain assignments, procedures and situations to others;

File material numerically, alphabetically and/or

chronologically.

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Minimum Qualifications

- Two years experience as a Social Services Worker 2, 30132.

- Or completion of undergraduate major core coursework or two years technical training in behavioral science, social science, early childhood development technology, education or related field. Also requires two years experience in a position similar to a Social Services Worker 2, 30132.

- Or two courses in adult psychology one of which must be in the area of gerontology or twelve months experience, two courses or twelve months experience in child psychology, two courses in social welfare or other sociology related topic or twelve months experience, two course or twelve months experience in counseling, one course or six months experience in interviewing techniques, one course or six months experience in domestic violence, and one course or six months experience in courtroom procedures. Also requires two years experience in a position similar to a Social Services Worker 2, 30132.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Note: Per Section 5153.122(B) of the Ohio Revised Code, each supervisor hired by a public children services agency shall complete at least sixty hours of in-service training during the first year of the supervisor's continuous employment in that position. After the first year of continuous employment as a supervisor, the supervisor annually shall complete thirty hours of training in areas relevant to the supervisor's assigned duties.

Unusual Working Conditions/Hazards

The incumbent has substantial responsibility for the physical safety of children/adults who are suspected of being either abused or neglected. These children/adults are incapable of protecting themselves from this type of treatment. Serious mistakes in terms of failing to remove children/adults from homes could conceivably cause death or permanent disability. The position possesses considerable responsibility for the psychological safety of children/adults who are suspected of being either abused or neglected. These children/adults cannot do little to prevent harm from occuring. Failure to promptly remove an endangered child/adult would potentially cause extreme psychological distress or emotional problems requiring long term treatment and/or hospitalization of a short duration. Additionally, the position involves very limited probability of any injury. The probability of accidents or health hazard is negligible. Minor risks or discomforts exist which require normal safety precautions typical of offices (e.g., use of safe work practices with office equipment). The incumbent may occasionally interact with angry or hostile clients. However, there is limited probability of any injury. The incumbent must take normal precautions to avoid trips and falls. The incumbent works in an office environment which may occasionally be dirty or dusty.

Appendix Q

Classification specification

Class number 30135

Social services supervisor 2

Ohio county departments of job and family services

Effective

The duties are arranged in order of importance. However, the specific duties and the frequencies listed may vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, a Social Services Supervisor 2 may not perform all of the duties listed. However, performance of the first (I) duty a minimum of 20% of the time is mandatory for this classification.

Summary of Essential Duties

The primary purpose of the Social Services Supervisor 2 classification is to provide direct supervision to Social Services Supervisor 1's. The Social Services Supervisor 2 classification also plans, implements, and administers State mandated programs. The Social Services Supervisor 2 classification also conducts contracting for Social Services programs and prepares the budget for Social Services Division.

Duties

Frequency: 35% +/- 15%

I. Provides direct supervision to Social Services Supervisor 1's.

A. Determines need for new staff members

B. Interviews applicants and makes recommendations for the hiring of new employees; initiates actions for the termination of employees.

C. Disciplines subordinates, when necessary.

D. Reviews, approves, or denies employee requests for leave.

E. Completes performance evaluations of subordinates' work.

F. Meets with subordinates regarding any grievances.

G. Trains new and current employees.

H. Assigns and reviews work of subordinates.

I. Monitors information inputted into the computer system (e.g., FACSIS) by Social Services employees.

J. Provides technical assistance to supervisors.

Frequency 35% +/- 15%

II. Plans, implements and/or administers state mandated programs.

Frequency 10% +/- 5%

III. Administers, monitors, and/or negotiates contracts for social services programs.

Frequency 10% +/- 5%

IV. Prepares budget for Social Services Division.

Frequency 5% +/- 2%

V. Performs public relations functions.

Frequency 5% +/- 2%

VI. Attends meetings, training sessions, seminars and conferences related to social services.

KSA'S for the job classification of social services supervisor 2

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DUTYKNOWLEDGESKILLSABILITIES

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I Supervisory practices; Typing; Resolve recurring, standard problems;

Office practices and procedures concerning All Word processing; Resolve a wide range of problems;

aspects of Social Services programs, policies, Oral communication; Extract information from various sources;

etc.; Organization; Interpret Social Services policies and procedures;

Department of Human Services grievance system; Writing; Give or exchange facts and routine information with

Basic mathematical principles; Counseling; others;

Payroll practices; Interviewing; Work with others;

Training practices; Advising. Listen for problems or issues and provide responses and

Federal, State and local laws, rules, policies and explanations;

procedures as they affect Social Services Coordinate the actions of others;

operations; Interact with hostile or angry clients;

Case management principles; Comprehend written material;

Counseling practices; Answer routine questions/inquires;

Legal issues concerning Social Services; Maintain accurate records

Agency computer system (e.g., FACSIS, CRIS-E); Perform basic mathematical operations;

Personnel practices; Supervise others;

Interviewing practices; Understand complex, technical manuals;

English grammar and composition; Complete forms;

Social welfare issues; Work independently;

Typing principles; Prepare correspondence;

Word processing practices; Interview others;

Development of job descriptions; Work on multiple tasks/projects;

Social Services programs; Monitor the work of others;

Case management principles; Assign work to others;

Disciplinary procedures; Work with children, the physically handicapped, the

The ADA and CRA. mentally challenged and the elderly;

Train others;

Read, copy, and record figures;

Recognize errors in the work of others;

Discipline others;

Make independent decisions;

Interpret technical material;

Explain legal and technical issues to others;

Explain Social Services assignments and procedures to

others;

Perform basic mathematical operations;

Write reports;

Use computers;

Sort material numerically, alphabetically, and

chronologically;

Write and revise job descriptions for Social Services

staff;

Comprehend written material (e.g., Federal and State

policies, procedures, rules, laws, regulations, etc.);

Monitor Social Services programs;

Evaluate Social Services programs;

Conduct case assessments.

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II Social Services programs; Typing; Resolve recurring, standard problems;

Office practices and procedures; Word processing; Resolve a wide range of problems;

Federal, State, and local laws, rules, regulations, Oral communication; Extract information from various sources;

and procedures pertaining to Social Services; Writing; Interpret Social Services policies and procedures;

Contracts; Counseling; Give or exchange facts and routine information with

Negotiating tactics; Negotiating; others;

Administrative practices; Advising; Contract with private providers;

Intermediate level mathematics principles; Organization; Plans, implements and administers Social Services

English grammar and composition; Interviewing. programs;

Interviewing principles; Work with others;

Counseling practices; Listen for problems or issues and provide responses and

State Hearing and court procedures; explanations;

Social Services program planning, implementation Coordinate the actions of others;

and administration; Interact with hostile or angry clients;

Fiscal management; Comprehend written material (e.g., Federal and State

Social welfare issues; policies, procedures, rules, laws, regulations, etc.);

Typing principles; Monitor Social Services programs;

Word processing principles. Evaluate Social Services programs;

Write technical reports;

Create service delivery systems;

Testify in court;

Perform intermediate level mathematical operations;

Answer routine questions/inquires;

Maintain accurate records

supervise others;

Understand complex, technical manuals;

Complete forms;

Work independently;

Prepare correspondence;

Interview others;

Work on multiple tasks/projects;

Monitor the work of others;

Assign work to others;

Work with children, the physically handicapped, the

mentally challenged and the elderly;

Train others;

Read, copy, and record figures;

Recognize errors in the work of others;

Discipline others;

Make independent decisions;

Interpret technical material;

Explain legal and technical issues to others;

Explain Social Services assignments and procedures to

others;

Perform basic mathematical operations;

Write reports;

Use computers;

Sort material numerically, alphabetically, and

chronologically.

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III Negotiating and contracting (e.g., Title XX, Day Typing; Resolve recurring, standard problems;

care, etc.); Word processing; Resolve a wide range of problems;

Fiscal management; Oral communication; Extract information from various sources;

Program administration; Writing; Interpret Social Services policies and procedures;

Office procedures, policies and practices; Negotiating; Give or exchange facts and routine information with

Typing principles; Advising; others;

Word processing functions; Organization. Contract with private providers;

Social Services programs; Work with others;

Federal, State, and local laws, rules, regulations, Listen for problems or issues and provide responses and

and procedures pertaining to Social Services; explanations;

Administrative practices; Prepare and monitor contracts and spending for Social

Intermediate level mathematical principles; Services;

English grammar and composition; Coordinate the actions of others;

Social Services program planning, implementation Comprehend written material (e.g., Federal and State

and administration; policies, procedures, rules, laws, regulations, etc.);

Purchasing practices; Monitor Social Services programs;

Social welfare issues. Evaluate Social Services programs;

Write technical reports;

Create service delivery systems;

Perform intermediate level mathematical operations;

Answer routine questions/inquires;

Maintain accurate records;

Understand complex, technical manuals;

Complete forms;

Work independently;

Prepare correspondence;

Work on multiple tasks/projects;

Read, copy, and record figures;

Make independent decisions;

Interpret technical material;

Explain legal and technical issues to others;

Write reports;

Use computers;

Sort material numerically, alphabetically, and

chronologically.

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IV Social Services programs; Writing; Resolve recurring, standard problems;

Fiscal/budgetary management; Oral communication; Resolve a wide range of problems;

Administrative practices; Advising; Extract information from various sources;

Federal, State, and local laws, rules and Organization; Interpret Social Services policies and procedures;

regulations concerning Social Services; Negotiating; Give or exchange facts and routine information with

Social Services program planning, development Contracting. others;

and implementation; Work with others;

Management issues; Listen for problems or issues and provide responses and

Auditing procedures; explanations;

English grammar and composition; Comprehend written material (e.g., Federal and State

Purchasing practices; policies, procedures, rules, laws, regulations, etc.);

Public administration; Monitor Social Services programs;

Social welfare issues; Evaluate Social Services programs;

Intermediate level mathematical principles. Write technical reports;

Perform intermediate level mathematical operations;

Maintain accurate records;

Understand complex, technical manuals;

Complete forms;

Prepare budgets;

Work independently;

Prepare correspondence;

Work on multiple tasks/projects;

Read, copy, and record figures;

Make independent decisions;

Interpret technical material;

Use computers;

Sort material numerically, alphabetically, and

chronologically.

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V Agency programs and practices; Organization; Operate a motor vehicle;

Social Services programs; Public speaking; Work on multiple projects;

Federal, State, and local laws, rules and Writing; Give or exchange facts and routine information with

regulations concerning Social Services; Advising. others;

Social Services program planning, development Speak before an audience;

and implementation; Represent Agency at meetings and conferences;

Management issues; Work with others;

English grammar and composition; Listen for problems or issues and provide responses and

Public relations issues and practices; explanations;

Social welfare issues; Comprehend written material (e.g., Federal and State

Automobile practices and operation. policies, procedures, rules, laws, regulations, etc.);

Write technical reports;

Understand complex, technical manuals;

Complete forms;

Sort material numerically, alphabetically, and

chronologically.

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VI Social Services programs; Oral Communication; Understand manuals and verbal instructions;

Federal, State, and local laws, rules and Public speaking. Listen and understand complex sets of verbal

regulations concerning Social Services. instructions for familiar and unfamiliar tops;

Work with others;

Interpret policies and procedures;

Interpret technical material;

Handle contacts with outside agencies;

Explain legal and technical issues to others.

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Minimum Qualifications

- Two years experience as a Social Services Supervisor 1, 30134.

- Or completion of undergraduate major core coursework or two years technical training in behavioral science, social science, early childhood development technology, education or related field. Also requires two years experience in a position similar to a Social Services Supervisor 1, 31034.

- Or two courses in adult psychology one of which must be in the area of gerontology or twelve months experience, two courses or twelve months experience in child psychology, two courses or twelve months experience in social welfare or other sociology-related topic, two courses or twelve months experience in counseling, one course or six months experience in interviewing techniques, one course or six months experience in domestic violence, and one course or six months experience in courtroom procedures. Also requires two years experience in a position similar to a Social Services Supervisor 1, 31034.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Note: Per Section 5153.122(B) of the Ohio Revised Code, each supervisor hired by a public children services agency shall complete at least sixty hours of in-service training during the first year of the supervisor's continuous employment in that position. After the first year of continuous employment as a supervisor, the supervisor annually shall complete thirty hours of training in areas relevant to the supervisor's assigned duties.

Unusual Working Conditions/Hazards

The incumbent, as a supervisor, is responsible for the safety and health of neglected or abused children and older adults and for the enforcement of laws and standards concerning the safety or health of neglected or abused children and adults. The incumbent is responsible for supervising employees who must pay attention to ensure that their actions do not create dangerous situations for individuals who have been subject to abuse or neglect. Additionally, the incumbent generally works under favorable working conditions. The incumbent performs his/her works in a stable office environment. As such, the position involves very limited probability of any injury. Also, the probability of accidents or health hazard is negligible.

Appendix R

Classification specification

Class number 30143

Child support case manager

Ohio county departments of job and family services

Effective

Duties are arranged in order of importance. However, the specific duties and the frequencies listed may vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, a Child Support Case Manager may not perform all of the duties listed. However, it is mandatory that the first duty (I) be performed a minimum of 20% of the time.

Summary of Essential Duties

The primary purpose of the Child Support Case Manager position is to manage child support cases in accordance with federal, state and local laws and procedures. In addition, the employee processes appropriate documentation for child support cases and testifies in court if necessary.

Duties

Frequency: 70% +/- 10%

I. Manages child support cases in accordance with federal, state and local laws and procedures, (e.g., reviews child support cases; recommends changes; tracks child support cases to ensure compliance; conducts investigations to locate absent parents; establishes paternity; enforces child support orders).

Frequency: 20% +/- 5%

II. Processes appropriate documentation for child support cases.

Frequency: 5% +/- 1%

III. Testifies in court if necessary.

Frequency: 5% +/- 1%

IV. Keeps abreast of changes in child program, laws, policies and procedures.

KSA's for the job classification of child support case manager

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DutyKnowledgeSkillsAbilities

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I Computer operations (e.g., CRIS-E; sets);* Typing/Word Perform a wide variety of interrelated or nonstandard

Office practices and procedures pertaining to child processing; procedural assignments;

support programs;* Organization; Perform intermediate mathematical operations (addition.

Federal, State, and Local laws, rules, guidelines Writing; subtraction, multiplication, and division of fractions,

and regulations regarding child support programs; Oral communication. decimals, and percentages);

Intermediate level mathematical principles; Prepare correspondence;

Judgment Entries; Gather, collate and summarize data;

Paternity test procedures; Explain legal or technical material to others;

Investigative practices. Use computers (e.g., CRIS-E; sets);

Determine if changes to child support are justified.

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II Computer operations (e.g., CRIS-E; sets);* Typing; Extract information from various sources.

Federal, state, and local laws, rules, guidelines and Word processing; Prepare correspondence;

regulations pertaining to child support programs; Oral communication; Perform intermediate level mathematical operations;

Office practices and procedures pertaining to child Organization; Read, copy and record figures;

support programs;* Writing. Use computers (e.g., sets, CRIS-E)..

Intermediate level mathematical principles.

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III Federal, state, and local laws, rules, guidelines and Oral communication; Explain legal or technical issues to others;

regulations concerning child support programs; Organization. Prepare evidence of child support fraud collected during the

Office practices and procedures pertaining to child course of the investigation;

support programs;* Act as an expert witness.

Preparation of evidence for child support fraud

cases in court;

Expert witness practices and procedures.

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IV Federal, state, and local laws, rules, guidelines and Extract information from various sources.

regulations concerning child support programs.

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(*)Developed after employment.

Minimum Qualifications

Completion of two years technical training or undergraduate major core coursework in in criminology, social work, psychology or related field.

- Or two years experience in performing child support functions to include conducting investigations to locate absent parents, establishment of paternity, and enforcement of child support orders.

- Or one course or six months experience in interviewing techniques, one course or six months experience in business math, one course or six months experience in case preparation techniques, one course or six months experience in techniques of writing, and one course or six months experience in typing, keyboarding or word processing.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Unusual Working Conditions/Hazards

The position does not require any unusual physical effort or exertion. As most investigations are conducted in-house, there is usually no physical danger to the employee. Irate clients and other persons contacted in the course of the investigation could present a hazard. However, serious problems occur infrequently.

Appendix S

Classification specification

Class number 30145

Case manager/investigator supervisor 2

Ohio county departments of job and family services

Effective

The duties are arranged in order of importance. However, the specific duties and the frequencies listed may vary depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, a Case Manager/Investigator Supervisor 2 may not perform all of the duties listed. However, performance of the first (I) duty a minimum of 20% of the time is mandatory for this classification.

Summary of Essential Duties

The primary purpose of the Case Manager/Investigator Supervisor 2 classification is to provide direct supervision to Case Manager/Investigator Supervisor 1 employees, as well as perform investigative/case management activities and direct the Investigative Division for the agency.

Duties

Frequency: 30% +/- 10%

I. Provides direct supervision to Case Manager/Investigator Supervisor 1 employees.

A. Assigns and reviews work.

B. Monitors progress of investigations.

C. Conducts and attends meetings.

D. Provides training and guidance to subordinates.

E. Performs supervisory/personnel functions.

1. Determines need for new staff members.

3. Interviews applicants and makes recommendations for the hiring of new employees; initiates actions for the termination of employees.

4. Reviews, approves or denies requests for leave.

5. Disciplines subordinates, when necessary.

6. Completes performance evaluations on subordinates' work.

7. Meets with subordinates regarding any grievances.

Frequency: 50% +/- 10%

II. Directs investigative and/or case management unit for the agency.

Frequency: 10% +/- 2%

III. Performs investigative casework activities.

Frequency: 5% +/- 1%

IV. Acts as a liaison between agency, federal, state, and local law enforcement officers, other agencies, and the general public.

A. Attends meetings.

B. Represents the agency.

C. Gives speeches and/or presentations.

Frequency: 5% +/- 1%

V. Remains current in job knowledge and best practices.

KSA's for the job classification of case manager/investigator supervisor 2

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DutyKnowledgeSkillsAbilities

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I Supervisory practices; Oral Communication; Extract information from various sources;

Interviewing; Interviewing; Work with others;

Personnel practices; Public speaking; Maintain accurate records;

Administrative practices; Advising; Supervise;

Training and development practices; Organization. Implement new policies, procedures and guidelines;

IRS offsets; Complete forms;

Legal mandates and summary judgements; Proofread materials;

State time lines and deadlines; Interview;

New policies, procedures and guidelines Recommend qualified candidates;

concerning child support/fraud issues; Assign work to others;

Fraud investigation procedures; Monitor the work of others;

Child support policies and procedures; Train others;

Credit reports and BMV records; Complete performance evaluations;

Agency computer systems (e.g., Skip Tracer); Discipline others;

The ADA and CRA. Explain assignments, procedures, legalities or situations to

others;

Provide guidance to subordinates;

Write corrective action plans for problem cases;

Conduct meetings;

Recognize errors in the work of others;

Review IRS offsets;

Use computers.

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II Case management/investigative unit policies and Computer operations; Develop new procedures, policies or programs;

procedures; Organization; Interpret policies and procedures;

Budgeting functions (e.g., adjust expenditures as Intermediate Coordinate the activities of other individuals and Agencies;

needed, monitor compliance with budget); mathematics (e.g., Ensure compliance of procedures with Federal, State and

Distribution of funds; balance bank Local laws, policies and procedures;

Child support issues; statement, monitor Implement policies and procedures;

Public assistance fraud issues; budget); Monitor compliance with budget;

Federal and State laws, rules and regulations Word processing; Develop new plans or procedures to increase income (e.g.,

regarding support and fraud; Data entry/typing. provide extra staffing support, utilize temporary employees

Final Bank Reconciliation; rather than full time);

Tax Offset Program; Complete Final Bank Reconciliation (e.g., investigate

Set conversion readiness Audit Program discrepancies, make corrections);

(SCRAP); Review Distribution of funds (e.g., complete distribution

Computer systems (CRIS-E); cards, compare amount collected to that ordered by the

Filing practices; court);

Intermediate mathematical principles; Oversee Tax Offset Program (e.g., determine eligibility, send

Policy development; notices, respond to complaints);

Federal, State and Local laws pertaining to child Oversee Set Conversion Readiness Audit Program (SCRAP);

support and fraud issues. Use computer programs (e.g., CRIS-E);

Perform intermediate mathematical operations;

File/archive records.

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III Court procedures (e.g., filing procedures in court, Organization; Testify in court;

testifying, Miranda rights, etc.); Perform computer Extract information from various sources;

Fraud issues; operations; Perform field work related to cases;

Investigative policies, procedures and practices; Advising. Ensure employees working on cases obtain fraud information

Federal, State and Local laws, rules and and respond accordingly;

regulations regarding investigations. Give or exchange facts or routine information;

Complete forms (e.g., filing court documents);

Monitor the work of others;

Reading comprehension;

Sort and file material.

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IV Federal, State and Local laws, procedures and Public speaking; Give or exchange facts and information;

policies; Presentation; Answer questions/inquiries;

Public relations; Organization; Prepare and deliver speeches;

Public speaking. Oral Communication. Listen and respond to questions;

Attend meetings;

Work with others;

Act as liaison between Agency, Federal, State and Local law

enforcement, other agencies and the general public;

Represent the Agency;

Handle contacts with outside Agencies;

Give speeches and/or presentations.

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V Public assistance laws, policies and procedures. Organization. Read and comprehend changes in public assistance laws;

Explain legal issues to others.

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Minimum Qualifications

- One year of experience as a Case Manager/Investigator Supervisor 1, 30144.

- Or completion of two years technical training or undergraduate major core coursework in criminology, social work, psychology or related field. Also requires three years investigative experience in a social service agency or similar environment and one year of experience in a supervisory position.

- Or one course or six months experience in interviewing techniques, one course or six months experience in business math, one course or six months experience in criminal investigations, one course or six months experience in case preparation techniques, one course or six months experience in criminal courts proceedings, one course or six months experience in techniques of writing, and one course in typing, keyboarding or word processing. Also requires three years investigative experience in a social service agency or similar environment and one year of experience in a supervisory position.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Unusual Working Conditions/Hazards

Not Applicable.

Appendix T

Classification specification

Class number 30171

Public inquiries assistant

Ohio county departments of job and family services

Effective

The duties are arranged in order of importance. However, the specific duties and the frequencies listed may vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, a Public Inquiries Assistant may not perform all of the duties listed. However, performance of the first duty (I) is mandatory for this position.

Summary of Essential Duties

The primary purpose of the position of Public Inquiries Assistant is to provide information and assistance to individuals in response to inquiries received and perform research to determine solution to problems with clients cases. The incumbent maintains records and documentation of case development and correspondence with related parties.

Duties

Frequency: 80% +/- 10%

I. Provides information and assistance to individuals (e.g., medical providers, clients, agencies, the general public) in response to inquiries received by telephone, mail, fax, electronically or in person and performs research to determine solutions to problems with clients' cases (e.g., rejections of assistance).

Frequency: 10% +/- 3%

II. Maintains records and documentation of case development and correspondence with related parties resulting from public inquiries.

Frequency: 8% +/- 2%

III. Performs various clerical duties within county department of job and family services.

Frequency: 2% +/- 1%

IV. Attends various meetings, workshops, and training sessions based upon need and/or the request of supervisor.

KSA's for the job classification of public inquiries assistant

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DutyKnowledgeSkillsAbilities

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I Local, State and Federal laws, rules and Oral communication; Use computers;

regulations concerning client services programs; Organization; Ensure confidentiality of individual cases;

Issues concerning clients eligibility for agency Writing; Advise others;

administered programs and services; Advising; Complete forms for agency administered programs &

Confidentiality procedures and guidelines for Public speaking. services;

cases of agency administered programs & Exchange information with others;

services; Operating computers. Research client cases to identify assistance eligibility;

Various applications for agency administered Resolve a wide range of problems concerning public

programs & services; inquiries;

Procedures for collecting information for victims of Perform a wide variety of interrelated nonstandard procedural

crimes and providing this information to the assignments;

Attorney General; Present and explain policies and procedures;

Computer operations; Listen for problems or issues and provide responses.

Administrative procedural practices; Research and compile information regarding clients case

Public relations issues; standing;

Public administration; Relay relevant information regarding status of clients;

Agency programs and regulations. Extract information from various sources.

Research techniques.

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II Various forms (e.g., 7102's, 6612's); Organization; Compiles and prepares information (e.g., 7102's and 6612's);

Administrative procedures; Data entry; Reviews reports;

Filing procedures. Filing procedures. Maintain records.

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III Mailing procedures; Writing; Write documents;

Administrative practices; Data entry; Operate computers;

Computer operations; Operating computers. Teach and train others on clerical tasks.

Office practices and procedures;

Training practices.

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IV Learning principles. Attentiveness. Retain and apply information to CDJFS procedures.

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Minimum Qualifications

- Formal education in arithmetic that includes addition and subtraction, and reading and speaking common English vocabulary, and one course or six months experience in typing, keyboarding or word processing. Also requires an additional twelve months experience in a service-related environment handling in-person, written and/or telephone inquiries and/or complaints with clients, customers and/or general public.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Unusual Working Conditions/Hazards

The position involves no responsibility for the physical well being of others. Additionally, the position involves very limited probability of any injury or health hazard, such as would be expected in typical office environments.

Appendix U

Classification specification

Class number 30172

Public information specialist

Ohio county departments of job and family services

Effective

Duties are arranged in order of importance. However, the specific duties and the frequencies listed may vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, a Public Information Specialist may not perform all of the duties listed. However, it is mandatory that the first duty (I) be performed a minimum of 20% of the time.

Summary of Essential Duties

The primary purpose of the Public Information Specialist position is to plan, develop and implement a public relations program and represent the agency or sub-division thereof in an informational and/or liaison capacity.

Duties

Frequency: 66% +/- 10%

I. Plans, develops and implements public relations program & represents assigned agency or sub-division thereof (e.g., prepares and distributes news releases; provides preliminary contact with public in-person or through news media; responds to request for information from news media, public and/or special interest groups; creates and presents informational programs to promote available service delivery or ensure outreach activities; maintains and/or participates in speakers' bureau; plans, develops and presents special projects and displays).

Frequency: 13% +/- 5%

II. Writes and/or edits and/or does layout of newsletters and/or other informational publications. Reviews and edits articles & other materials for publications submitted by authors.

Frequency: 11% +/- 10%

III. Performs research and analysis of information through various means (e.g., conducts interviews; corresponds with subject matter experts; conducts literary research for development of information and accurate news releases and/or to keep management abreast of current trends, issues and progress).

Frequency: 10% +/- 10%

IV. Performs clerical tasks involved in compiling, organizing and storing information (e.g., operates personal computer to generate and/or edit informational releases and/or create artwork; files hard copies by subject matter). Responds to inquiries and/or complaints in-person, in-writing, by electronic means and/or by telephone.

KSA's for the job classification of public information specialist

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DutyKnowledgeSkillsAbilities

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I Communication; Organization; Use proper research methods in gathering data; prepare

Oral Communication; and deliver speeches before specialized audiences and

Journalism; Written Communication; general public;

Multi-media techniques; Operating audio-visual define problems, collect data, establish facts and draw valid

Human/Public relations. equipment*. conclusions.

handle routine and sensitive contacts with news media,

general public, government officials and customers.

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II Journalism. Operate personal Use proper research methods in gathering data;

computer; define problems collect data, establish facts and draw valid

Oral Communication; conclusions;

Written Communication. write and/or edit publications; work alone on most projects.

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III Journalism; Oral communications; Use proper research methods in gathering data;

Interviewing. Written communications. define problems, collect data, establish facts and draw valid

conclusions;

gather, collate and classify information about data people or

things.

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IV English Composition & grammar; Oral communication; Define problems, collect data, establish facts and draw valid

Human/public relations. Written communications. conclusions;

gather, collate and classify information about data people or

things;

handles routine and sensitive contacts with news media,

general public, special interest groups, government

representatives and customers.

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Minimum Qualifications

- Completion of undergraduate core program in journalism, marketing, communications, business administration, public administration, psychology, sociology, social work, or education.

- Or one course or six months experience in each of the following: public speaking, speech or oral communication; news writing and reporting; reporting public affairs; photojournalism; graphics of communication; law of press, radio and television; factual writing; editing; reporting television news; reporting radio news; and English composition and grammar or written communication.

- Or two years experience in writing informational articles and/or media releases, and responding to inquiries and/or complaints in-person, by telephone and/or in writing with a variety of persons (e.g., news media; customers; business or governmental officials/representatives) on behalf of employer or otherwise to promote the image of employing agency or to promote outreach activities.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Unusual Working Conditions/Hazards

The position may require travel which may include overnight stay. The position may require the incumbent to occasionally lift items weighing up to 25 pounds.

Appendix V

Classification specification

Class number 40111

Custodial worker

Ohio county departments of job and family services

Effective

Duties are arranged in order of importance. However, the specific duties and the frequencies listed may vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, a Custodial Worker may not perform all of the duties listed. However, it is mandatory that the first duty (I) be performed a minimum of 20% of the time.

Summary of Essential Duties

The primary purpose of the Custodial Worker position is to clean and maintain the county department of job and family services buildings, furniture, and fixtures. This is achieved through cleaning floor surfaces, bathrooms, windows, and furniture, as well as collecting and disposing of trash.

Duties

Frequency: 90% +/- 10%

I. Performs janitorial duties in a county department of job and family services.

Frequency: 5% +/- 2%

II. Maintains clean walkways and drives on the county department of job and family services property.

Frequency: 3% +/- 1%

III. Performs laundry duties.

Frequency: 2% +/- 1%

IV. Reports evidence of fire, illegal entry and theft of county department of job and family services property to custodial supervisor.

KSA's for the job classification of custodial worker

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DutyKnowledgeSkillsAbilities

------------------------------------------------------------------------------------------------------------------------------------------------------

I Office practices and procedures as they pertain Performing physical Comprehend written material (e.g., cleaning supply

to janitorial functions; labor; instructions/directions);

Safety practices; Maintenance of building; Exert considerable to heavy physical effort;

Cleaning and janitorial functions; Simple repairing of Work in an environment that requires protective clothing;

Basic mathematical operations; janitorial equipment. Perform basic mathematical operations for inventory

Cleaning equipment operation (e.g., vacuum purposes;

cleaner, floor buffer, etc). Understand manuals and verbal instructions;

Complete forms;

Operate cleaning equipment;

Physically perform manual labor;

Deal with problems in a familiar context.

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II Office practices and procedures as they pertain Oral communication; Exert considerable to heavy physical effort;

to janitorial functions; Organization; Work in an environment that requires protective clothing;

Safety practices; Maintenance of Agency Complete forms;

Snow removal and pavement salting equipment. and surrounding Physically perform manual labor (e.g., snow removal);

property; Deal with problems in a familiar context;

Performing physical Work under extreme weather conditions.

labor.

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III Office practices and procedures as they pertain Performing physical Exert considerable to heavy physical effort;

to janitorial functions; labor; Work in an environment that requires protective clothing;

Safety practices; Maintenance of building. Understand manuals and verbal instructions;

Cleaning and janitorial functions; Operate cleaning equipment;

Operate equipment (e.g., laundry machine). Physically perform manual labor;

Deal with problems in a familiar context.

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IV Office practices and procedures as they pertain Oral communication; Deal with problems in a familiar context;

to janitorial functions; Maintenance of building. Report safety or security problems to others.

Safety procedures;

Security procedures.

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Minimum Qualifications

- Formal education in arithmetic that includes addition and subtraction and speaking common English vocabulary. Formal education in reading common English vocabulary that results in an applicant being able to read and comprehend labeling and instructions on cleaning supplies.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Unusual Working Conditions/Hazards

The position requires significant physical effort. The position requires the incumbent to occasionally lift items weighing up to 50 lbs. In addition, the position frequently requires activities such as walking, bending, lifting, standing, as well as repetitive motions such as vacuuming, scrubbing, mopping, and shoveling. The position demands the ability to perform simple repetitive manual actions such as operating a floor buffer or vacuum cleaner. The position involves a moderate probability of injury. Use of specific universal safety precautions and special safety equipment such as boots, goggles, gloves, shields, and back protection is required, but may be ineffective in avoiding trips, falls, and physical injuries from bending, scrubbing or shoveling. Exposure to extreme weather conditions is involved in snow and ice removal. Injuries could include temporary to permanent damage to eyes, lungs, or limbs. Minor injuries such as bumps, bruises, and paper cuts are likely.

Appendix W

Classification specification

Class number 40121

Food service worker

Ohio county departments of job and family services

Effective

The duties are arranged in order of importance. However, the specific duties and frequencies listed may vary depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, a Food Service Worker may not perform all of the duties listed. However, it is mandatory that the first duty (I) is performed a minimum of 20% of the time.

Summary of Essential Duties

The primary purpose of the Food Service Worker position is to perform food service functions (e.g., setting up serving lines, obtaining supplies, and portioning food), clean the kitchen and work areas, and assist in food preparation.

Duties

Frequency: 55% +/- 10%

I. Performs food service functions, setting and clearing tables, and serving food.

Frequency: 30% +/- 5%

II. Cleans kitchen and work areas.

Frequency: 15% +/- 5%

III. Assists in food preparation.

KSA's for the job classification of food service worker

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DutyKnowledgeSkillsAbilities

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I Simple, routine or repetitive tasks which include Operating simple Set up and serve on service line;

following step-by-step instructions. equipment (e.g., Slice and prepare supplies;

slicer, can opener, Set and clear tables;

etc.). Obtain supplies from the storeroom.

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II Cleaning and janitorial functions. Performing physical Exert moderate to considerable physical effort;

labor. Operate cleaning equipment (e.g., mops and dishwasher).

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III Basic mathematical principles; Operating simple Read simple sentences with common vocabulary;

Basic knowledge of cooking and food preparation; kitchen equipment Perform basic mathematical calculations;

Read simple instructions and/or recipes. (e.g., toaster, grill, Prepare simple dishes (e.g., gelatin, sandwiches and

fryer, etc.). beverages).

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Minimum Qualifications

- Formal education in arithmetic that includes addition and subtraction, and in reading and speaking common English vocabulary.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Unusual Working Conditions/Hazards

The position does not involve responsibility for the physical safety of others, other than ensuring that food is prepared properly to avoid illness. Additionally, the position involves very limited probability of any injury. The incumbent may receive minor burns from the oven or stove or may suffer minor cuts from some of the kitchen appliances.

Appendix X

Classification specification

Class number 40124

Food operations supervisor

Ohio county departments of job and family services

Effective

The duties are arranged in order of importance. However, the specific duties and frequencies listed may vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, a Food Operations Supervisor may not perform all of the duties listed. However, performance of the first (I) duty a minimum of 20% of the time is mandatory for this classification.

Summary of Essential Duties

The primary purpose of the Food Operations Supervisor position is to supervise Cooks and/or Food Service Workers. The incumbent also prepares and serves meals according to pre-planned menus. The Food Operations Supervisor assists in maintaining the kitchen inventory.

Duties

Frequency: 25% +/- 5%

I. Provides direct supervision to Cooks and/or Food Service Workers.

A. Determines need for new staff members.

B. Interviews applicants and makes recommendations for the hiring of new employees; initiates actions for the termination of employees.

C. Disciplines subordinates, when necessary.

D. Reviews, approves, or denies employees' requests for leave.

E. Completes performance evaluations of subordinates' work.

F. Meets with subordinates regarding any grievances.

G. Trains new and current employees.

H. Monitors performance of subordinates (e.g., ensures that food is being cooked properly and menus are followed).

I. Assigns duties to subordinates.

Frequency: 55% +/- 15%

II. Plans, prepares and serves meals.

Frequency: 10% +/- 5%

III. Assists in maintaining the kitchen inventory.

Frequency: 10% +/- 5%

IV. Cleans kitchen equipment and area.

KSA's for the job classification of food operations supervisor

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DutyKnowledgeSkillsAbilities

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I Supervisory practices; Organization; Supervise others;

Personnel practices; Supervising; Resolve recurring, standard problems;

Disciplinary procedures; Oral communication. Work with others;

Training and development issues; Discipline others;

Performance evaluations; Assign work to others;

The Americans with Disabilities Act and Civil Monitor work of others;

Rights Act. Train others.

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II Kitchen safety practices; Operating kitchen Perform intermediate mathematical calculations;

Simple, routine tasks or operations which include machines (e.g., oven, Read words and numbers;

following step-by step instructions (e.g., recipes); stove, food processor, Plan menus according to guidelines;

Food handling and preparation techniques; electric knife, deep Prepare meals according to standard instructions/recipes;

Operating standard kitchen equipment; fryer); Ensure food is cooked proper amount of time;

Intermediate mathematics in order to adapt recipe Basic reading. Pack food up for delivery;

measurements. Use standard kitchen equipment (e.g., stove, toaster, etc.).

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III Intermediate mathematical principles; Oral communication; Read and write;

Inventory control for kitchens; Reading; Perform intermediate mathematical operations;

Purchasing practices within Agency. Writing; Coordinate plans/menus;

Organization. Physically rotate stock;

Unload stock;

Purchase groceries;

Complete grocery list and obtain purchase order.

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IV Cleaning and janitorial functions; Performing physical Exert moderate to considerable physical effort to perform

Safety practices. labor. cleaning functions;

Operate cleaning equipment.

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Minimum Qualifications

- Two years experience as a Cook, 40122.

- Or formal education in arithmetic that includes addition and subtraction and speaking common English vocabulary. Formal education in reading common English vocabulary that results in an applicant being able to read menus and product labels, and to read and comprehend recipes. Also requires two years of experience in a position similar to a Cook, 40122.

- Or completion of two-year training program in food service preparation or culinary arts technology.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Unusual Working Conditions/Hazards

The position requires the incumbent to ensure that actions do not create dangerous situations for others (e.g., ensure safety precautions are used in the kitchen). Adhering to basic safety procedures will substantially reduce the probability of injury to others. Additionally, the position involves very limited probability of any injury. However, the incumbent may receive minor burns from the oven or stove or may suffer minor cuts from some of the kitchen appliances.

Appendix Y

Classification specification

Class number 40141

Groundskeeper

Ohio county departments of job and family services

Effective

The duties are arranged in order of importance. However, the specific duties and the frequencies listed may vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, a Groundskeeper may not perform all of the duties listed. However, it is mandatory that the first duty (I) be performed a minimum of 20% of the time.

Summary of Essential Duties

The primary purpose of the Groundskeeper position is to perform general landscaping functions, such as mowing the grass. The classification also performs general maintenance duties, as needed.

Duties

Frequency: 55% +/- 10%

I. Performs landscaping functions (e.g., mowing, weed-eating).

Frequency: 25% +/- 10%

II. Performs general maintenance duties as needed.

Frequency: 15% +/- 5%

III. Performs custodial duties.

Frequency 5% +/- 3%

IV. Oversees non-county employee program workers.

KSA's for the job classification of groundskeeper

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DutyKnowledgeSkillsAbilities

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I Agricultural care practices; Performing Perform mechanical operations;

Landscaping functions and operations; mechanical Exert light to moderate physical effort;

Landscaping machinery; operations; Perform landscaping functions;

Maintenance operations; Maintaining Agency Physically perform manual labor;

Mechanical operations; grounds and Read and understand directions;

Safety practices. associated Operate relatively simple, repetitive landscaping equipment

equipment. (e.g., lawnmower, weed-eater).

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II Basic mathematical principles; Maintaining Agency Performs basic mathematical calculations;

Maintenance operations; building and Perform mechanical operations;

Cleaning and janitorial duties; necessary equipment. Exert light to moderate physical effort;

Mechanical operations; Paint objects/buildings;

Safety practices. Install signs;

Clean;

Unload office supplies;

Perform snow removal and salting;

Physically perform manual labor;

Read and understand directions;

Operate relatively simple, repetitive maintenance equipment.

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III Custodial duties; Maintaining and Exert light to moderate physical effort;

Cleaning and janitorial duties; cleaning Agency Physically perform manual labor;

Safety practices; building. Read and understand directions;

Maintenance operations. Perform custodial duties;

Operate cleaning equipment.

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IV Training and development; Oral Communication. Work with others;

Training transfer; Monitor work of others;

Supervisory practices; Train and assign work to others;

Managerial operations. Explain assignments, procedures, or situations to others;

Recognize errors in the work of others.

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Minimum Qualifications

- Formal education in arithmetic that includes addition and subtraction and reading and writing common English vocabulary. If an employee will be assigned responsibility for applying pesticides regulated by law, also requires a Pesticide Applicator's license.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above, except for the mandated license.

Unusual Working Conditions/Hazards

This position requires some responsibility for the physical safety of others. The incumbent is required to supervise program workers in order to ensure they are performing their duties safely. In addition, the incumbent is responsible for performing maintenance duties, such as removing snow and salting the pavement in the winter. If this duty is not performed, injuries may result (e.g., individuals may slip on ice and get hurt). However, errors will not normally result in severe injury to others. Additionally, accidents are possible when tractor mowing hilly areas, weed-eating rocky areas, climbing ladders or performing maintenance on a variety of equipment. The machinery typically used in this position involves moving parts. Gloves, boots and other protective gear may be required when handling cleaning fluids, shoveling snow and salting the pavement, etc.

Appendix Z

Classification specification

Class number 40151

Labor crew leader

Ohio county departments of job and family services

Effective

The duties are arranged in order of importance. However, the specific duties and the frequencies listed may vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, a Labor Crew Leader may not perform all of the duties listed. However, it is mandatory that the first duty (I) be performed a minimum of 20% of the time.

Summary of Essential Duties

The primary purpose of the Labor Crew Leader position is to provide work direction to the labor crew {Job Opportunity and Basic Skills workers (jobs workers) - non-county employees}. The Labor Crew Leader also performs personnel-related duties for the labor crew {Job Opportunity and Basic Skills workers (jobs workers) - non-county employees}. Additionally, the Labor Crew Leader oversees and assists in the physical maintenance of county buildings to ensure cleanliness, safety, and efficiency, and oversees and assists in the repair of county buildings and equipment.

Duties

Frequency: 40% +/- 10%

I. Oversees the performance of the Labor Crew (e.g., jobs Program Workers - non-county employees), ensuring the safe performance of general maintenance tasks.

A. Receives daily orders for work detail.

B. Delegates work tasks daily.

C. Trains Workers on equipment maintenance and use.

D. Monitors Labor Crews' work tasks (e.g., mowing, painting, installing floors).

E. Ensures work tasks are performed safely.

Frequency: 15% +/- 5%

II. Performs personnel duties for Labor Crew (non-county employees).

A. Keeps track of hours worked daily, monthly, and yearly, per worker.

B. Keeps track of absentees daily, per worker.

C. Initiates discipline for crew members and reports incidents to appropriate Supervisor.

D. Initiates and processes transfers of workers to a different organization when deemed necessary.

Frequency: 10% +/- 5%

III. Oversees and assists in the physical maintenance of the county buildings, including their basic internal units and components to ensure cleanliness, safety and efficiency.

Frequency: 10% +/- 5%

IV. Oversees and assists in the repairing of the county buildings and equipment.

A. Repairs and maintains equipment (e.g., mowers, weed-eaters, chain saws, and County vehicles).

B. Responds to emergency repair needs (e.g., floods, alarm system going off, electrical circuit blown).

C. Performs structural repair (e.g., general carpentry, fixes roof leaks, walls, doors).

D. Performs plumbing repair (e.g., fixes faucets, pipes, drains, repairs basement floods, hot water lines).

E. Performs electrical repairs (e.g., electrical switches, florescent lights, traces wires to fix shorts).

F. Conducts telephone and wiring repairs.

G. Repairs carpet, tile, furniture.

H. Paints buildings, walls, etc.

I. Replaces bulbs, fixtures, switches, small motors, etc. when necessary.

Frequency: 10% +/- 5%

V. Oversees and assists in the performance of various custodial duties.

Frequency: 5% +/- 2%

VI. Organizes and maintains equipment and tools used to perform maintenance, repair and custodial duties.

Frequency: 5% +/- 2%

VII. Oversees and assists in the performance of general maintenance duties of grounds.

Frequency: 5% +/- 1%

VIII. Performs general clerical duties.

Additional duties for the job classification of labor crew leader

Note: The following additional duties include functions that may be performed by some but not the majority of individuals in the classification.

1. Transports clients to their appointments and on errands.

2. Sorts, launders, and presses clothing.

KSA's for the job classification of labor crew leader

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DutyKnowledgeSkillsAbilities

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I Supervisory practices; Oral communication; Give or exchange facts or routine information;

Training and development practices; Organization; Oversee the work of others;

Safety practices; Maintenance and Monitor the work of others;

Cleaning and janitorial functions; repair of buildings and Assign work to others;

All duties performed by Labor Crew. equipment; Train others;

Supervision. Recognize errors in the work of others;

Explain assignments, procedures, or situations to others.

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II Personnel practices; Oral communication; Perform basic mathematical operations (addition, subtraction,

Supervisory practices; Organization. multiplication and division of whole numbers);

Basic mathematical principles. Maintain accurate records (e.g., hours worked, absentees);

Gather, collate and summarize data;

Discipline others.

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III Supervisory practices; Writing; Exert light to moderate physical effort;

Safety practices; Maintenance and Maintain accurate records;

Cleaning and janitorial functions; repair of building and Complete forms;

Purchasing practices; equipment; Operate cleaning equipment;

Office equipment; Maintain tools; Maintain security system;

Operation of motor tools; Maintain office Price, order, and distribute supplies;

Agency security system; equipment. Maintain smoke alarms, exit signs, heating and cooling units

Intermediate mathematical principles; and other building components;

Maintenance and operation of smoke alarms, exit Operate motor tools;

signs, heating and cooling units, and other Perform intermediate mathematical operations (addition,

building components. subtraction, multiplication and division of fractions, decimals,

and percentages).

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IV Supervisory practices; Maintenance and Exert considerable to heavy physical effort;

Safety practices; repair of buildings and Work in an environment which requires protective clothing or

Janitorial and cleaning functions; equipment (i.e., gear;

Automotive maintenance and repair; electrical, plumbing, Repair equipment (e.g., mowers, weed-eaters, chain saws);

Carpentry practices; carpentry, sheet Repair automobiles;

Machinery repair; metal, painting, Perform carpentry;

Plumbing practices; plastering, Perform plumbing repairs;

Electrical functions; refrigeration, heating). Perform electrical repairs;

Telephone and wiring repair. Perform telephone and wiring repairs;

Painting.

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V Supervisory practices; Cleaning; Exert considerable to heavy physical effort;

Janitorial and cleaning functions; Snow and ice Operate cleaning equipment;

Safety practices removal. Remove snow and ice from walkways and drives;

Empty trash.

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VI Inventory control; Organization; Determine equipment needs;

Purchasing practices; Purchasing. Disburse equipment;

Intermediate mathematical principles. Purchase equipment;

Perform intermediate mathematical operations (addition,

subtraction, multiplication and division of fractions, decimals,

and percentages).

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VII Supervisory practices; Lawncare. Cut grass;

Groundskeeping practices. Trim hedges;

Rake leaves.

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VIII Office practices and procedures; Oral communication; Answer routine questions/inquiries;

Office equipment. Organization. File material numerically, alphabetically, and/or

chronologically.

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Minimum Qualifications

- Formal education in arithmetic that includes addition and subtraction, and reading and writing common English vocabulary. Also requires two years of experience in general landscaping, machine maintenance, and general building maintenance or similar job-related experience.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Unusual Working Conditions/Hazards

The position requires a good deal of responsibility for the safety of others. This position requires the incumbent to take reasonable care to prevent injuries to others. Errors, however, will not normally result in severe injury to others. Additionally, the machinery typically used in this position involves moving parts and hence, the incumbent must take precautions when using and demonstrating how to use the equipment. The employee works mainly outdoors, under variable conditions. As such, the incumbent is exposed to environmental factors (e.g., cold, excessive heat, noise, fumes, vibration, etc.) while performing landscaping and general building maintenance duties. The position involves risks and discomforts that require special safety precautions. The employee uses power tools, climbs ladders, is exposed to electricity, and runs the risk of serious injury.

Appendix AA

Classification specification

Class number 60141

Community support coordinator

Ohio county departments of job and family services

Effective 1/29/01

The duties are arranged in order of importance. However, the specific duties and frequencies listed may vary depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, a Community Support Coordinator may not perform all of the duties listed. However, it is mandatory that the first duty (I) be performed a minimum of 20% of the time.

Summary of Essential Duties

The primary purpose of the Community Support Coordinator position is to recruit and train volunteers for various programs, solicit donations for use by and for clients, foster parents, and adoptive parents, monitor the effectiveness of the volunteer programs, and attend meetings, conferences, workshops, and seminars.

Duties

Frequency: 65% +/- 30%

I. Recruits and trains volunteers, foster parents, and adoptive parents for various volunteer.

Frequency: 15% +/- 5%

II. Solicits donations for use by and for clients, foster parents, and adoptive parents (e.g., funds, goods and other gifts).

Frequency: 10% +/- 5%

III. Monitors the effectiveness of the volunteer programs.

Frequency: 10% +/- 5%

IV. Attends meetings, conferences, workshops and seminars.

KSA's for the job classification of community support coordinator

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DutyKnowledgeSkillsAbilities

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I Administrative practices; Oral communication; Work with others;

Training and development practices; Public Speaking; Give or exchange facts and information;

Volunteer coordination; Typing (e.g., press Train new Volunteers;

Volunteer recruitment and requirements; releases and Perform orientation programs and tours for new Volunteers;

Writing (e.g., correspondence with Volunteers and correspondence with Interact with officials (e.g., soliciting Volunteers or donations

community groups); Volunteer or from community groups);

Interviewing practices; community groups); Maintain accurate records of Volunteer information;

Selection Practices of Volunteers; Organization. Prepare news releases;

Orientation programs and tours for Volunteers; Coordinate efforts of community groups or Agencies

Public relations issues (e.g., news releases, T.V. interested in providing Volunteer services;

and radio appearances); Outline requirements of Volunteers;

Public administration. Correspond with potential Volunteers by phone or letter;

Determine number of Volunteers needed;

Interview prospective Volunteers;

Select Volunteers;

Assign Volunteers according to interests, abilities and

qualifications;

Represent Volunteer programs on T.V. and radio;

Perform various public relations duties.

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II Intermediate mathematical principles; Organization; Perform intermediate mathematical principles;

Practices and procedures involving donations Oral communication Give or exchange facts and information;

(e.g., record keeping, acknowledging receipt of (e.g., suggesting Work with others;

goods, etc.); types of donations). Solicit donations for use by and for residents (e.g., funds,

Administrative practices; goods and other gifts);

Agency records regarding gifts and monetary Suggest types of donations;

contributions. Accept and record gifts and monetary contributions;

Pick up donations;

Distribute monetary gifts and goods to needed areas;

Acknowledge receipt of donations.

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III Volunteer program practices and procedures; Organization. Monitor Volunteers' performance;

Program development; Evaluate Volunteer program effectiveness;

Program evaluation; Revise Volunteer programs as needed;

Policy development; Participate in Volunteer policy development.

Administrative practices.

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IV Administrative practices; Oral communication; Participate in seminars, workshops, and committee meetings;

Seminar, workshop, and committee meeting Public speaking; Gives speeches and/or presentations to local civic

procedures; Organization. organizations;

Public speaking; Participate in community education programs;

Community education programs; Speak before groups to explain Agency programs in an

Volunteer programs and services. attempt to stimulate interest in Volunteer programs;

Work with others;

Give or exchange fact and information regarding Volunteer

programs.

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Minimum Qualifications

- Completion of undergraduate major core coursework or two years experience in community services technology, public relations, business management, marketing or related field.

- Or one course of six months experience in volunteer programming, one course or six months experience in public relations, one course or six months experience in techniques of writing, one course or six months experience in business administration, and one course or six months experience in communication.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Unusual Working Conditions/Hazards

The incumbent has almost no responsibility for the safety of others. Errors will not normally result in injury to others. Additionally, the position involves very limited probability of any injury, but minor risks related to injuries involving an office setting, such as tripping and falling, do exist.

Appendix BB

Classification specification

Class number 30181

Quality control reviewer

Ohio county departments of job and family services

Effective

The duties are arranged in order of importance. However, the specific duties and the frequencies listed may vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, a Quality Control Reviewer may not perform all of the duties listed. However, it is mandatory that the first duty (I) be performed a minimum of 20% of the time.

Summary of Essential Duties

The primary purpose of the Quality Control Reviewer position is to conduct in-house reviews of assigned cases to detect, correct and reduce errors in casework previously processed by other workers. The incumbent also provides statistical reports on error rates in assigned cases, and develops in-house policies and procedures for agency programs in collaboration with administrator.

Duties

Frequency: 65% +/- 10%

I. Conducts in-house reviews of assigned cases to detect, correct and reduce errors in casework previously processed by assigned staff determining eligibility for agency administered programs and services.

Frequency 20% +/- 8%

II. Provides statistical reports on error rates in assigned cases.

Frequency 10% +/- 4%

III. Develops in-house policies and procedures for agency administered programs and services in collaboration with administrator.

Frequency 5% +/- 2%

IV. Attends meetings and training sessions related to agency administered program and service issues.

KSA's for the job classification of eligibility case control reviewer

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DutyKnowledgeSkillsAbilities

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I Agency computer systems (e.g., CRIS-E);* Typing; Perform basic and intermediate mathematical operations.

Federal, State, & County public assistance laws, Writing; Resolve recurring, standard problems;

policies and procedures; Oral communication. Interpret policies or procedures, technical material;

State and Federal error classification codes; Write reports and technical summaries;

English grammar and composition. Analyze information and detect errors in the work of others.

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II Basic Agency functions, policies and procedures;* Typing; Perform basic and intermediate mathematical operations.

Agency computer systems (e.g., CRIS-E);* Oral Communication; Read, copy, and record figures.

Statistical procedures; Organization. Gather, collate, and summarize data;

English grammar and composition;

State and federal error classification codes;

Federal, State, and County public assistance

laws, policies and procedures;

Administrative practices.

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III Basic Agency functions, policies and procedures;* Oral Communication; Answer routine questions/inquiries from supervisor.

Federal, State, and County public assistance Organization; Gather, collate, and summarize data;

laws, policies and procedures; Develop new procedures or policies.

Policy development and implementation in case

control.

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IV Federal, State, and County public assistance Oral communication;

laws, policies and procedures; Organization.

Federal, State, and County public assistance

laws, policies, and procedures;

Basic agency policies and procedures.* .

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*Developed after employment.

Minimum Qualifications

- One year of experience performing casework duties in full performance-level class in same area as assigned cases to be reviewed (e.g., eligibility/referral unit or social services unit).

- Or two years experience performing casework duties in developmental level class in same area as assigned cases to be reviewed (e.g., eligibility/referral unit or social services unit).

- Or completion of undergraduate major core coursework in behavioral science or social science or education. Also requires one year of experience in a position performing casework duties similar to the cases to be reviewed.

- Or completion of two years of technical education in behavioral science or social science. Also requires one year of experience in a position performing casework duties similar to the cases to be reviewed.

- Or four courses or 1 year of experience in behavioral science or social science, one course or six months experience in business mathematics, one course or six months experience in business English, one course or six months experience in interviewing techniques, and one course or six months experience in typing, keyboarding or word processing. Also requires one year of experience in a position performing casework duties similar to the cases to be reviewed.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Unusual Working Conditions/Hazards

The position requires no unusual physical effort. Occasional walking, standing, bending, or lifting light objects is required. This position involves a very limited probability of any injury, accidents or health hazards. The position involves minor risks or discomforts that require normal safety precautions typical of office places.

Appendix CC

Classification specification

Class number 10222

Human resources officer 2

Ohio county departments of human services

Effective

The duties are arranged in order of importance. However, the specific duties and frequencies listed may vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDHS. Therefore, a Human Resources Officer 2 may not perform all of the duties listed. However, performance of the first duty (1) for a minimum of 20% of the time is mandatory for this classification.

Summary of Essential Duties

The primary purpose of the Human Resources Officer 2 position is to plan and coordinate two or more personnel sub-programs (e.g., recruitment, selection and placement of employees; labor relations and collective bargaining; employee benefits such as dental, vision, medical, life, and disability insurance; classification and compensation; Position Descriptions; agency payroll; workers' compensation; staff development).

Duties

Frequency: 49% +/- 5%

I. Plans and coordinates two or more personnel sub-programs (e.g., recruitment, selection and placement of employees; labor relations and collective bargaining; employee benefits such as dental, vision, medical, life, and disability insurance; classification and compensation; Position Descriptions; agency payroll; workers' compensation; staff development). In addition, the Human Resources Officer 2 prepares and processes personnel forms and maintains personnel records. In some county departments of job and family services, the Human Resources Officer 2 assists in conducting or conducts new employee orientation sessions and/or background checks.

Frequency: 19 +/- 3%

II. Provides technical assistance to management on civil service laws, rules, procedures, and personnel policies, ensures personnel functions comply with applicable local, state, and federal laws, and advises employees on personnel related policies and procedures.

Frequency: 6% +/- 3%

III. Acts as liaison between agency and Ohio Department of Administrative Services, Human Resources Division, on personnel issues.

Frequency: 26% +/- 3%

IV. Attends meetings, seminars, workshops and conferences. Performs other duties as assigned.

KSA's for the job classification of class title

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DutyKnowledgeSkillsAbilities

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I Civil service laws, rules and procedures (i.e., Deal with many variables and determine specific course of

Chapter 124 of Ohio Revised Code and Chapter Typing; action;

123 of Ohio Administrative Code);* Word processing; Calculate fractions, decimals, and percentages.

Agency personnel policies and procedures;* Equipment operation Use proper research methods in gathering data.

Social insurance (e.g., workers' compensation; (e.g., computer; basic Gather, collate, and classify information about data, people or

unemployment compensation; social security; office equipment). things;

disability insurance; Public Employees Handle sensitive inquiries from and contacts with officials and

Retirement; general public.

Federal and state laws and rules governing fair

employment practices (e.g., Equal Employment

Opportunity, ADA, Civil Rights Act);

Labor relations;

Workforce planning;

Human relations;

Business or public administration of human

resources;

Interviewing;

Employee training and development.

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II Deal with many variables and determine specific course of

Civil service laws, rules and procedures (i.e., action;

Chapter 124 of Ohio Revised Code and Chapter Calculate fractions, decimals, and percentages;

123 of Ohio Administrative Code);* Use proper research methods in gathering data.

Agency personnel polices and procedures;* Gather, collate, and classify information about data, people or

Social insurance (e.g., workers' compensation; things;

unemployment compensation; social security; Handle sensitive inquiries from and contacts with officials and

disability insurance; Public Employees general public.

Retirement;

Federal and state laws and rules governing fair

employment practices (e.g., Equal Employment

Opportunity, ADA, Civil Rights Act);

Labor relations;

Workforce planning;

Human relations;

Business or public administration of human

resources;

Interviewing;

Employee training and development.

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III Civil service laws, rules and procedures (i.e., Deal with many variables and determine specific course of

Chapter 124 of Ohio Revised Code and Chapter action;

123 of Ohio Administrative Code);* Gather, collate, and classify information about data, people or

Agency personnel polices and procedures;* things.

Social insurance (e.g., workers' compensation; Handle sensitive inquiries from and contacts with officials and

unemployment compensation; social security; general public.

disability insurance; Public Employees

Retirement;

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Federal and state laws and rules governing fair

employment practices (e.g., Equal Employment

Opportunity, ADA, Civil Rights Act);

Labor relations;

Workforce planning;

Human relations;

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IV Civil service laws, rules and procedures (i.e., Typing; Deal with many variables and determine specific course of

Chapter 124 of Ohio Revised Code and Chapter Word processing; action;

123 of Ohio Administrative Code);* Equipment operation Use proper research methods in gathering data.

Agency personnel polices and procedures;* (e.g., computer; basic Gather, collate, and classify information about data, people or

Social insurance (e.g., workers' compensation; office equipment). things;

unemployment compensation; social security; Handle sensitive inquiries from and contacts with officials and

disability insurance; Public Employees general public.

Retirement;

Federal and state laws and rules governing fair

employment practices (e.g., Equal Employment

Opportunity, ADA, Civil Rights Act);

Labor relations;

Workforce planning;

Human relations;

Business or public administration of human

resources;

Interviewing;

Employee training and development.

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Minimum Qualifications

- Completion of two years of technical training or undergraduate core program in business or public administration, management, human resources, or labor relations/collective bargaining. Also requires two years of experience in a human resources environment.

- Or one year of experience as a Human Resources Officer 1, 10221.

- Or two course or twelve months experience in business mathematics, one course or six months experience in typing or keyboarding, one course or six months experience in office practices and procedures, one course or six months experience in word processing, one course or six months experience in human resources management, and one course or six months experience in labor relations. Also requires two years of experience in human resources environment.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Unusual Working Conditions/Hazards

The position requires no unusual effort. The work is mostly sedentary. The incumbent works in an office setting where the probability of injuries is low. Normal safety precautions such as avoiding trips and falls are required.

Appendix DD

Classification specification

Class number 10211

Purchasing assistant

Ohio county departments of job and family services

Effective

The duties are arranged in order of importance. However, the specific duties and the frequencies listed may vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, a Purchasing Assistant may not perform all of the duties listed. However, it is mandatory that the first (I) duty be performed a minimum of 20% of the time.

Summary of Essential Duties

The primary purpose of the Purchasing Assistant position is to assist with purchasing and maintaining inventory of supplies and materials for the agency.

Duties

Frequency: 70% +/- 20%

I. Assists with the purchasing of supplies and maintains inventory of supplies and materials for the Agency.

A. Assists with the maintenance of inventory of supplies and materials.

B. Assists with ordering supplies and distributes supplies and materials for the agency.

Frequency: 30% +/- 10%

II. Performs clerical duties.

KSA's for the job classification of purchasing assistant

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DutyKnowledgeSkillsAbilities

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I Purchasing practices, policies and procedures; Computer operations; Perform intermediate-level mathematical calculations;

Administrative practices; Organization; Maintain inventory;

Office practices and procedures; Negotiating; Order and acquisition supplies;

Inventory procedures (e.g., determining needs, Typing; Maintain storage facility;

ordering, maintaining files); Basic mathematics. Prepare inventory report;

Computer systems (e.g., pet); Distribute supplies;

Purchasing and service contracts; Verify cost of supplies;

Bids, vouchers, requisitions and invoices; Type purchase orders;

Typing principles; Stock supplies;

Procurement practices; Track location of equipment;

Intermediate mathematical principles. Maintain computer files of equipment inventory and status.

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II Clerical and administrative practices and Data entry/typing; Maintain accurate records;

procedures; Writing; Operate a keyboard on data entry equipment;

Office practices and procedures; Organization. Work with others;

Typing principles; Store records;

Data entry functions; File information;

Filing procedures. Assist other workers.

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Minimum Qualifications

- Formal education in arithmetic that includes addition and subtraction, and reading and writing common English vocabulary.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Unusual Working Conditions/Hazards

The incumbent has almost no responsibility for the physical safety of others. Additionally, the position involves minor risks or discomforts while stocking and lifting office supplies and materials.

Appendix EE

Classification specification

Class number 30122

Eligibility/referral specialist 2

Ohio county departments of job and family services

Effective

The duties are arranged in order of importance. However, the specific duties and the frequencies listed may vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, an Eligibility/Referral Specialist 2 may not perform all of the duties listed. However, it is mandatory that the first duty (I) be performed a minimum of 20% of the time.

Summary of Essential Duties

The primary purpose of the Eligibility/Referral Specialist 2 position is to interview public assistance applicants who have never been questioned concerning their eligibility for agency programs and services (i.e., intake requests) to determine their initial eligibility for one or more agency programs and services, and/or conduct initial eligibility for one or more agency programs and services, and/or conduct initial interviews and/or assessments of clients and/or applicants for a variety of workforce development programs and seek to resolve barriers to employment, and/or contact employers to solicit employment opportunities, and/or interview and assess agency clients who may be eligible for Supplemental Security Income (i.e., SSI) and assist them in the SSI application process.

Duties

Frequency: 40% +/- 10%

I. Interviews public assistant applicants to determine their initial eligibility for one or more agency programs or services, excluding emergency assistance; Prevention, Retention and Contingency (i.e., PRC), Family and Children Emergency Services/Emergency Services Assistance Allocations (i.e., faces/ESAA, and/or conducts initial interviews and/or assessments of clients and/or applicants for a variety of workforce development programs and seeks to resolve barriers to employment, and/or promotes employment services by contacting employers to solicit employment opportunities for work workforce development program participants, and/or interviews and assesses agency clients and assists them in applying for SSI.

Frequency: 20% +/- 7%

II. Maintains communication with ongoing public assistance clients to determine their continued eligibility for public assistance, and/or assesses ongoing clients' employment situation and seeks to resolve any barriers to employment these public assistance clients may be experiencing.

Frequency: 12% +/- 5%

III. Processes public assistance overpayments and underissuances, and/or determines eligibility for emergency assistance and self-sufficiency assistance programs (e.g., Prevention, Retention and Contingency services [PRC], Family and Children Emergency Services/Emergency Services Assistance Allocations [faces/ESAA]) which includes interviewing applicants, collecting necessary program verifications, documenting client needs, discussing service alternatives, assisting in the location of goods and services, making contacts with service providers, and initiating referrals.

Frequency: 12% +/- 5%

IV. Contacts other public and private sector agencies to establish potential work experience sites for educational and/or training program participants and to establish and maintain working relationships for the provision of employment and workforce development activities.

Frequency: 8% +/- 5%

V. Tracks clients enrolled in education and/or training programs and assists ongoing clients in job search/retention activities.

Frequency: 4% +/- 2%

VI. Attends hearings and meetings regarding public assistance issues/cases and/or employment issues.

Frequency: 2% +/- 1%

VII. Makes home visits.

Frequency: 2% +/- 1%

VIII. Performs miscellaneous tasks associated with the duties of the Eligibility/Referral unit (e.g., files; operates photocopier).

KSA's for the job classification of eligibility/referral specialist 2

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DutyKnowledgeSkillsAbilities

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I Office practices and procedures; Typing; Extract information from various sources;

Agency computer systems (e.g., CRIS-E);* Word processing; Perform intermediate mathematical operations.

Federal, State, and local laws, rules, and Oral communication. Draw valid conclusions;

regulations governing eligibility for public Listen for problems or issues and provide

assistance programs; responses or explanations;

Social welfare issues; Interact with hostile or angry individuals;

Training and development practices; Prepare correspondence;

Employment counseling practices; Interview others;

Tests and measures; Work on multiple tasks/projects;

English grammar and composition; Read, copy, and record figures;

Employment assessments; Interpret technical material;

Medical barriers to employment; Apply principles to solve problems;

Relevant Agencies and community programs Use computers;

for referrals; Identify potential public assistance fraud;

Psychological barriers to employment (e.g., low Recognize unusual or threatening conditions.

self esteem, abusive relationships).

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II Office practices and procedures; Typing; Interpret policies and procedures;

Federal, State, and local laws, rules, and Word processing; Listen for problems or issues and provide

regulations governing eligibility for public Oral Communication. explanations;

assistance programs; Perform intermediate mathematical operations;

English grammar and composition; Prepare correspondence;

Research techniques. Interview others;

Interpret technical materials.

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III Office practices and procedures; Federal, State Typing; Extract information from various sources;

and local laws, rules, and regulations; Word processing; Listen for problems or issues and provide

Public relations issues; Oral communication. responses or explanations;

English grammar and composition; Negotiate with others.

Research techniques;

Social welfare issues.

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IV Office practices and procedures; Typing; Extract information from various sources;

Federal, State and local laws, rules, and Word processing; Interpret policies and procedures;

procedures; Oral communication. Listen for problems or issues and provide

English grammar and composition; responses or explanations;

Social Welfare Issues; Prepare correspondence;

JOBS programs; Recognize unusual or threatening conditions;

LEAP programs; Work on multiple tasks/projects;

Agency computer system (e.g., CRIS-E);* Use computers.

WEP program.

------------------------------------------------------------------------------------------------------------------------------------------------------

V Office practices and procedures; Typing; Interpret policies and procedures;

Federal, State and local laws, rules, and Word processing; Listen for problems or issues and provide

regulations; Oral communication. responses or explanations;

English grammar and composition; Interact with hostile or angry individuals;

Social welfare issues. Perform intermediate mathematical operations.

------------------------------------------------------------------------------------------------------------------------------------------------------

VI Federal, State, and local laws, rules, and Oral communication; Extract information from various sources;

regulations governing eligibility for public Public Speaking. Draw valid conclusions;

assistance programs; Listen for problems or issues and provide

Social Welfare Issues; responses or explanations;

State Hearing Procedures. Interact with hostile or angry individuals;

Recognize unusual or threatening situations;

Work on multiple tasks/projects;

Read, copy, and record figures;

Interpret technical material;

Apply principles to solve problems..

------------------------------------------------------------------------------------------------------------------------------------------------------

VII Federal, State and local laws, rules, and Oral Communication. Listen for problems and provide responses or

regulations; explanations;

Employment counseling practices. Coordinates the actions of others;

Interacts with hostile or angry individuals;

Read, copy, and record figures.

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VIII Office practices & procedures.

Complete forms;

File material numerically, alphabetically, and/or

Chronologically;

Maintain accurate records.

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(*)Developed after employment.

Minimum Qualifications

- One year of experience as an Eligibility/Referral Specialist 1, 30121.

- Or two years experience as Unit Support Worker 2, 30112.

- Or completion of undergraduate major core coursework in behavioral science, social science or education, one course or six months experience in interviewing techniques, and one course or six months experience in typing, keyboarding, or word processing.

- Or completion of two years of technical education in behavioral science or social science, one course or six months experience in interviewing techniques, and one course or six months experience in typing, keyboarding, or word processing.

- Or two courses or one year of experience in behavioral science, social science, or customer service techniques, one course or six months experience in business mathematics, one course or six months experience in business English, one course or six months experience in interviewing techniques, and one course or six months experience in typing, keyboarding or word processing.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Unusual Working Conditions/Hazards

The incumbent is responsible for placing clients into appropriate programs and keeping track of their progress. However, they are not directly responsible for the safety of others. The incumbent also works in an office setting where the probability of injuries is low. The office setting, like most offices, may be slightly dirty or noisy at times.

Appendix FF

Classification specification

Class number 60153

Hearing officer supervisor

Ohio county departments of job and family services

Effective

The duties are arranged in order of importance. However, the specific duties and frequencies listed may vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, a Hearing Officer Supervisor may not perform all of the duties listed. However, it is mandatory that the first duty (I) be performed for a minimum of 20% of the time.

Summary of Essential Duties

The primary purpose of the Hearing Officer Supervisor position is to provide direct supervision to Hearing Officers. In addition, the position is responsible for preparing for and conducting quasi-judicial administrative hearings. Incumbents prepare for hearings by scheduling the date, time, and place of hearings, arranging for the appearance of all trial participants, reviewing cases and associated files scheduled for hearing, and researching relevant regulations, policies and laws. When incumbents conduct hearings they ensure that the right to due process of all involved parties is afforded, maintain orderly proceedings, elicit testimony from witnesses, review and assess testimony and evidence, apply appropriate program regulations and/or state and federal laws, recommend final decisions, and render written decisions.

Duties

Frequency: 25% +/- 5%

I. Provides direct supervision to Hearing Officers.

A. Determines need for new staff members.

B. Interviews applicants and makes recommendations for the hiring of new employees; initiates actions for the termination of employees.

C. Disciplines subordinates, when necessary.

D. Reviews, approves, or denies employee requests for leave.

E. Completes performance evaluations of subordinates' work.

F. Meets with subordinates regarding any grievances.

G. Trains new and current employees.

H. Assigns and reviews work of subordinates.

I. Provides guidance to subordinates on technical issues.

Frequency: 45% +/- 15%

II. Conducts quasi-judicial administrative hearings (e.g., mistake-of-fact, paternity, child support, adjustment, in addition to other issues with eligibility/referral and social services).

Frequency: 30% +/- 15%

III. Prepares for administrative hearings.

KSA's for the job classification of hearing officer supervisor

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DutyKnowledgeSkillsAbilities

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I Local, State and Federal laws, rules and Oral communication; Listen for problems or issues and provide responses or

regulations; Supervising; explanations;

Training and development practices; Interviewing; Answer routine questions/inquiries;

Supervisory practices; Organization. Supervise others;

Personnel practices; Interview others;

Social welfare issues; Train others;

The Americans with Disabilities Act and Civil Explain assignments, procedures, or situations to others.

Rights Act.

------------------------------------------------------------------------------------------------------------------------------------------------------

II Local, State and Federal laws, rules and Oral communication; Resolve a wide range of problems;

regulations; Organization; Extract information from various sources;

Interviewing principles; Public Speaking; Handle problems involving varied and unrelated processes

Administrative hearings (e.g., Mistake-of-fact, Writing; and methods;

paternity, child support, adjustment, etc.); Interviewing. Listen for problems or issues and provide responses or

Court procedures; explanations;

Testimony and evidence issues; Maintain accurate records;

Client service program regulations; Elicit testimony from witness;

Social welfare issues. Review and assess testimony and evidence;

Write reports;

Interview;

Prepare correspondence;

Make independent decisions;

Explain legal or technical issues to others.

------------------------------------------------------------------------------------------------------------------------------------------------------

III Local, State and Federal laws, rules and Oral communication; Extract information from various sources;

regulations; Writing; Give or exchange facts or routine information;

Research techniques; Organization. Maintain accurate records;

Administrative hearings (e.g., Mistake-of-fact, Work independently;

paternity, child support, adjustment, etc.); Prepare correspondence;

Court procedures; Prepare for administrative hearings;

Social welfare issues. Research relevant regulations, policies and laws;

Interpret technical material.

------------------------------------------------------------------------------------------------------------------------------------------------------

Minimum Qualifications

- Two years experience as a Hearing Officer, 60151.

- Or one course or six months experience in interviewing, one course or six months experience in technical writing, one course or six months experience in legal research, 1 course or six months experience in courtroom procedures, and one course or six months experience in typing, keyboarding or word processing. Also requires two years experience in federal and/or state laws applicable to the following topics: paternity, mistake-of-fact, child support, adjustment, social services and income maintenance, and other matters under the jurisdiction of a county department of job and family services' hearing officer.

- Or twelve months experience in conducting quasi-judicial administrative hearings, mediations, or alternate dispute resolutions. Also requires two years experience in federal and/or state laws applicable to the following topics: paternity, mistake-of-fact, child support, adjustment, social services and income maintenance, and other matters under the jurisdiction of a county department of job and family services' hearing officer.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Unusual Working Conditions/Hazards

The position requires almost no responsibility for the physical safety of others. Errors will not normally result in injury to others. Additionally, the position involves very limited probability of any injury, such as would be expected in typical office environments. Minor risks are present that require normal safety precautions which are typical of such places as offices (e.g., use of safe work practices with office equipment).

Appendix GG

Classification specification

Class number 70111

Management information systems specialist 1

Ohio county departments of job and family services

Effective

The duties are arranged in order of importance. However, the specific duties and frequencies listed may vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, a Management Information Systems Specialist 1 may not perform all of the duties listed. However, it is mandatory that the first duty (I) is performed a minimum of 20% of the time.

Summary of Essential Duties

The primary purpose of the Management Information Systems Specialist 1 position is to install and/or maintain, evaluate and update computer hardware and software for the agency, operate unit record and peripheral equipment, learn to develop elementary computer programs, assist in maintenance of existing programs, program testing and collection, analyzing and interpreting data to be used in computer programs. Additionally, the classification performs data processing and documentation tasks. The classification also trains, assists and advises agency employees on computer-related issues.

Duties

Frequency: 50% +/- 15%

I. Installs and/or maintains, evaluates and updates computer hardware and software for the agency, operates unit record and peripheral equipment, learns to develop elementary computer programs and assists in maintenance of existing programs, program testing, and collecting, analyzing and interpreting data to be used in computer programs.

Frequency: 25% +/- 5%

II. Performs data processing duties.

Frequency: 10% +/- 2%

III. Trains, assists and advises county job and family services department employees on computer-related issues. Responds to user inquiries.

Frequency: 10% +/- 2%

IV. Performs data documentation duties.

Frequency: 3% +/- 1%

V. Performs data security service tasks.

Frequency: 2% +/- 1%

VI. Performs miscellaneous clerical tasks. Attends seminars, conferences, and training to update skills /knowledge.

KSA's for the job classification of management information systems specialist 1

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DutyKnowledgeSkillsAbilities

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I Computer operations; Oral communication; Perform a wide variety of interrelated or nonstandard

Office practices and procedures; Organization; procedural assignments;

Office equipment; Maintenance and Resolve a wide range of problems;

Data processing procedures; repair of computer Extract information from various sources;

Statistical operations; equipment; Handle problems involving varied and unrelated processes

Computer programming. Maintenance of office and methods;

equipment; Give or exchange facts and routine information;

Performing computer Answer routine questions/inquiries;

operations. Maintain accurate records;

Statistically analyze data;

Understand manuals and verbal instructions;

Develop computer programs;

Gather, collate and summarize data;

Interpret technical material;

Explain technical computer issues to others;

Perform statistical operations;

Use computers;

Design or program systems;

Modify existing computer programs;

Clean and maintain computer equipment;

Maintain office equipment;

Test computer systems.

------------------------------------------------------------------------------------------------------------------------------------------------------

II Computer operations; Organization; Perform a wide variety of interrelated or nonstandard

Data processing procedures; Performing computer procedural assignments;

Statistical operations. operations; Resolve a wide range of problems;

Data screening; Screen data after processing to ensure accuracy;

Parallel computer Handle problems involving varied and unrelated processes

runs. and methods;

Maintain accurate records;

Statistically analyze data;

Proofread materials;

Gather, collate and summarize data;

Perform statistical operations;

Use computers;

Oversee parallel runs;

Oversee conversion of data;

Design or program systems;

Maintain controls to ensure proper sequence and completion

of computer programs.

------------------------------------------------------------------------------------------------------------------------------------------------------

III Computer operations; Oral communication; Resolve a wide range of problems;

Training and development practices; Public speaking; Give or exchange facts or routine information;

Data processing procedures. Organization; Answer routine questions/inquiries;

Performing computer Train others;

operations. Explain technical issues to others;

Speak before an audience;

Use computers.

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IV Computer operations; Organization; Maintain accurate records;

English grammar and composition; Writing; Prepare manuals;

Data processing procedures. Intermediate Update program documentation;

mathematical Monitor system flow and file layouts;

operations. Update systems historical and procedural documentation.

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V Computer operations; Organization; Resolve recurring, standard problems;

Data security system; Data security system; Maintain accurate records;

Data production. Performing computer Monitor assigned Agency's data security system;

operations. Review data production;

Monitor reports to discover unauthorized attempts to access

departmental data;

Use computers.

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VI Office practices and procedures; Organization; Perform a full range of standard clerical assignments;

Office equipment. Operating office Sort material for filing;

machines. File material numerically, alphabetically, and/or

chronologically;

Operate photocopier.

------------------------------------------------------------------------------------------------------------------------------------------------------

Minimum Qualifications

- Completion of undergraduate major core coursework or two years experience in computer science, information technology or similar field that included one course or six months experience in each of the following: advanced programming language (e.g., Cobol, Delphi, Java, Visual Basic) or job control language, logic-based mathematics, data base concepts (e.g., Oracle, Microsoft Access, Paradox, Sybase, IMS DB, DB2), and basic data processing concepts.

- Or completion of two years of technical training in computer science, information technology or like field.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Unusual Working Conditions/Hazards

The incumbent has almost no responsibility for the safety of others. Errors will not normally result in injury to others. Additionally, the position involves very limited probability of any injury, but minor risks related to injuries involving an office setting, such as tripping and falling, do exist.

Appendix HH

Classification specification

Class number 70114

Management information systems supervisor

Ohio county departments of job and family services

Effective

The duties are arranged in order of importance. However, the specific duties and the frequencies listed may vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, a Management Information Systems Supervisor may not perform all of the duties listed. However, performance of the first duty (I) a minimum of 20% of the time is mandatory for this classification.

Summary of Essential Duties

The primary purpose of the Management Information Systems Supervisor position is to provide direct supervision to Management Information Systems Specialists and equivalent bargaining unit classes. The incumbent must also oversee the operation of the agency computer systems.

Duties

Frequency 40% +/- 10%

I. Provides direct supervision to Management Information Systems Specialists and equivalent bargaining unit classes (e.g., data processors; computer operators; programmer/analysts; system analysts; data systems coordinators; data control technicians).

A. Determines need for new staff members.

B. Interviews applicants and makes recommendations for the hiring of new employees; initiates actions for the termination of employees.

C. Disciplines subordinates.

D. Reviews, approves or denies employee requests for leave.

E. Completes performance evaluations of subordinates' work.

F. Meets with subordinates regarding any grievances.

G. Trains new and current employees.

H. Assigns and reviews work of subordinates.

Frequency 40% +/- 10%

II. Oversees the operation of the agency computer systems.

Frequency 10% +/- 2%

III. Monitors security violations and maintains records of violations.

Frequency 5% +/- 1%

IV. Maintains agency records using computer system.

Frequency: 5% +/- 1%

V. Attends agency meetings, training sessions and conferences.

KSA's for the job classification of management information systems supervisor

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DutyKnowledgeSkillsAbilities

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I Agency policies; Organization; Train others;

Supervisory procedures; Oral Communication; Resolve a wide range of problems;

Disciplinary practices; Supervising; Answer questions;

Office practices; Interviewing. Supervise others;

Training procedures; Disciplines others;

Performance appraisal; Conduct meetings;

Personnel practices; Monitor the work of others.

Duties and responsibilities of Management;

Information Systems Specialists.

------------------------------------------------------------------------------------------------------------------------------------------------------

II Computer operation of computer system; Training; Trouble shoots, address and attempts to resolve problems

Trouble shooting and problem solving of computer Oral communications; concerning the computer system;

system; Organization; Update and train employees for the computer system;

Computer system training procedures; Maintenance and Conduct routine maintenance on computers;

Local, State and Federal laws, policies and repair of computer Purchase and install software;

procedures concerning eligibility determination; equipment. Gather information and present Agencies computer needs;

Computer hardware maintenance (e.g., printers, Collaborate with the Columbus computer office.

computer hookups);

Office procedures;

Computer setup and installation;

Computer purchasing practices.

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III Local, State and Federal laws, polices and Organization; Maintain security agreements;

procedures concerning security violations; Computer operation. Enter security agreements on computer system;

Security procedures; Maintain files of security violations;

Computer operations; Investigates causes of security violations.

Office procedures;

Investigative procedures.

------------------------------------------------------------------------------------------------------------------------------------------------------

IV Office procedures; Organization. Archive records;

Filing procedures; Maintain and update case records;

Administrative procedures. Retrieve and file cases.

------------------------------------------------------------------------------------------------------------------------------------------------------

V Meeting procedures; Note taking; Interpret information from meetings;

Agency rules, policies and procedures. Writing. Apply information from meetings;

Relay information in meetings.

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Minimum Qualifications

- One year of experience as a Management Information Systems Specialist 2, 70112.

- Or completion of undergraduate major core coursework or two years experience in computer science, information technology or similar field that included one course or six months experience in each of the following: advanced programming language (e.g., Cobol, Delphi, Java, Visual Basic) or job control language, logic-based mathematics, data base concepts (e.g., Oracle, Microsoft Access, Paradox, Sybase, IMS DB, DB2), and basic data processing concepts. Also requires one year of experience in a position similar to a Management Information Systems Specialist 2, 70112.

- Or completion of two years of technical training in computer science, information technology or like field. Also requires one year of experience in a position similar to a Management Information Systems Specialist 2, 70112.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Unusual Working Conditions/Hazards

The position requires almost no responsibility for the physical safety of others except for ensuring that computer cables are kept out of the way of the employee. Additionally, the position involves very limited probability of any injury, such as would be expected in typical office environments.

Appendix II

Classification specification

Class number 70135

Nurse supervisor

Ohio county departments of job and family services

Effective

The duties are arranged in order of importance. However, the specific duties and the frequencies listed may vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS more generally. Therefore, a Nurse Supervisor may not perform all of the duties listed. However, performance of the first (I) duty a minimum of 20% of the time is mandatory for this classification.

Summary of Essential Duties

The primary purpose of the Nurse Supervisor position is to provide direct supervision and technical assistance to nurses and/or nursing program specialists involved in the development, implementation, and coordination of medical-related programs and/or personnel who perform home health aide duties in delivery of medical services. In addition, the Nurse Supervisor consults with local, state, federal officials, community agencies, and medical providers to coordinate services provided. In some county departments of job and family services, the Nurse Supervisor will also supervise other staff.

Duties

Frequency: 20% +/- 3%

I. Provides direct supervision to Nurses, Nursing Program Specialists and other staff members involved in the development, implementation and coordination of medical-related programs and/or personnel who perform home health aide duties in the delivery of medical services

A. Determines need for new staff members.

B. Interviews applicants and makes recommendations for the hiring of new employees; initiates actions for the termination of employees.

C. Disciplines subordinates when necessary.

D. Reviews, approves, or denies employee requests for leave.

E. Completes performance evaluations of subordinates' work.

F. Meets with subordinates regarding any grievances.

G. Trains new and current employees.

H. Assigns and reviews work of subordinates.

Frequency: 70% +/- 3%

II. Provides technical assistance to staff in the development, implementation, and coordination of medical-related programs and in the delivery of medical services. Consults with local, state, federal officials, community agencies, and medical providers on medical-related programs and services provided to the public.

Frequency: 10% +/- 3%

III. Attends training sessions, meetings, conferences, workshops, and seminars. Prepares and/or gives speeches to community groups to promote programs and services developed.

KSA's for the job classification of nurse supervisor

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DutyKnowledgeSkillsAbilities

------------------------------------------------------------------------------------------------------------------------------------------------------

I. Workforce planning; Registered nursing Interpret extensive variety of technical materials in books,

Employee training & development; practices & journals, and manuals;

Supervision; procedures. Calculate fractions, decimals & percentages;

First aid, CPR & other safety practices related to Use proper research methods in gathering data;

direct/nursing care; Gather, collate and classify information about data, people or

Human relations; things;

Agency direct care & training policies/procedures;* Establish friendly atmosphere as supervisor of work unit.

Counseling;

Interviewing.

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II. Workforce planning; Registered nursing Interpret extensive variety of technical materials in books,

Employee training & development; practices & journals, and manuals;

Supervision; procedures. Calculate fractions, decimals & percentages;

First aid, CPR & other safety practices related to Use proper research methods in gathering data;

direct/nursing care; Gather, collate and classify information about data, people or

Human relations; things;

Agency direct care & training policies/procedures;* Establish friendly atmosphere as supervisor of work unit.

------------------------------------------------------------------------------------------------------------------------------------------------------

III. Human relations. Prepare and deliver speeches before specialized audiences

and general public.

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Minimum Qualifications

-Current licensure as registered professional nurse in State of Ohio issued by Board of Nursing per Section 4723.03 of Revised Code, one course or six months experience in workforce planning, one course or six months experience in employee training and development, and one course or six months experience in supervision.

-Or 6 months experience as Nursing Program Specialist, 70132.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above may be substituted for all except for the licensure required.

Unusual Working Conditions/Hazards

Responsibility for physical safety is two-fold in this position. First, the Nurse Supervisor must protect the safety of subordinates by ensuring that they are following safety procedures when providing care to clients (for example, wearing rubber gloves). In addition, the incumbent supervises employees who physically handle elderly clients. These employees must follow certain procedures which ensure the safety of the elderly clients (for example, putting up bed rails and assisting with bed pans). Additionally, the position involves moderate risks or discomforts that require special safety precautions and require protective clothing and/or gear (e.g., gloves, masks). That is, the job involves exposure to contagious diseases.

Requires travel.

Appendix JJ

Classification specification

Class number 70132

Nursing program specialist

Ohio county departments of job and family services

Effective

The duties are arranged in order of importance. However, the specific duties and the frequencies listed may vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS more generally. Therefore, a Nursing Program Specialist may not perform all of the duties listed. However, performance of the first (I) duty a minimum of 20% of the time is mandatory for this classification.

Summary of Essential Duties

The primary purpose of the Nursing Program Specialist position is to develop, coordinate and implement medical-related service programs, which provide direct or indirect services to the public. The incumbent also provides clinical health care services and technical assistance, and acts as liaison for available services. Supervises, when assigned, personnel who perform home health aide duties.

Duties

Frequency: 68% +/- 3%

I. Develops, implements and coordinates assigned wellness and prevention programs (e.g., school health screenings; immunizations; teen pregnancy prevention), and/or elder care, and/or nurse aide training programs. Develops training curriculum. Monitors and documents the progress of trainees and completes required reports and correspondence. Supervises, when assigned, personnel who perform home health aide duties.

Frequency: 20% +/- 5%

II. Provides clinical health care services and assists job and family services staff with medical-related activities and needs. Provides linkage between social and medical services. Provides technical assistance to families regarding community services and changes in services or programs.

Frequency: 12% +/- 3%

III. Attends meetings, conferences, workshops and seminars.

KSA's for the job classification of nursing program specialist

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DutyKnowledgeSkillsAbilities

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I Nursing practices and procedures; Registered nursing Understand practical field of study (i.e., nursing);

First aide, CPR & other related to direct/nursing practices & Calculate fractions, decimals & percentages;

care safety practices; procedures. Prepare meaningful, concise and accurate reports;

Human Relations; Gather, collate and classify information about data, people or

Agency direct care & training policies/procedures*; things.

Counseling; Develop good rapport with patients;

Interviewing; supervision. Demonstrate physical fitness.

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II Nursing practices and procedures; Registered nursing Understand practical field of study (i.e., nursing);

First Aide, CPR & safety practices; practices & Calculate fractions, decimals & percentages.

Human Relations; procedures. Prepare meaningful, concise and accurate reports;

Agency direct care & training policies/procedures;* Gather, collate and classify information about data, people or

Counseling; things;

Interviewing. Develop good rapport with patients;

Demonstrate physical fitness.

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III Nursing practices and procedures; Understand practical field of study (i.e., nursing);

Human relations. Gather, collate and classify information about data, people or

things.

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Minimum Qualifications

- Current licensure as registered professional nurse in State of Ohio issued by Board of Nursing, per Section 4723.03 of Revised Code.

Unusual Working Conditions/Hazards

Responsibility for physical safety is two-fold in this position. First, the Nursing Program Specialist must adhere to safety procedures when providing care to clients (e.g., wearing rubber gloves). They must ensure safety procedures when assisting elderly clients (e.g., putting up bed rails and assisting with bed pans). Additionally, the position involves moderate risks or discomforts that require special safety precautions and require protective clothing and/or gear (e.g., gloves, masks). That is, the job involves exposure to contagious diseases.

Requires travel.

Appendix KK

Classification specification

Class number 70141

Teacher

Ohio county departments of job and family services

Effective

The duties are arranged in order of importance. However, the specific duties and the frequencies listed may vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, a Teacher may not perform all of the duties listed. However, it is mandatory that the first duty (I) be performed a minimum of 20% of the time.

Summary of Essential Duties

The primary purpose of the Teacher position is to teach academic and life skills courses to adults [e.g., in the Adult Basic Literacy Experience Program (ABLE)] as well as to tutor students individually. The Teacher classification also assesses, advises, and provides guidance to new and continuing students, prepares for teaching courses and evaluates the utility of the course material, maintains student records and evaluates student progress, as well as meets with his or her Supervisor and other staff members, conducts and participates in training programs, and plans activities for students.

Duties

Frequency: 50% +/- 10%

I. Teaches academic and life skills courses (e.g., to students in the ABLE program) and tutors students individually.

Frequency: 20% +/- 5%

II. Assesses, advises, and provides guidance to new and continuing students.

Frequency: 15% +/- 3%

III. Prepares for teaching of courses and evaluates the utility of course material.

Frequency: 10% +/- 3%

IV. Maintains student records and evaluates student progress.

Frequency: 5% +/- 2%

V. Meets with supervisor and staff concerning educational issues, conducts and participates in training, and plans activities (e.g., graduation activities).

KSA's for the job classification of teacher

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DutyKnowledgeSkillsAbilities

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I Teaching principles; Word processing; Prepare and deliver lectures;

Academic subject matter; Oral communication; Recognize errors in the work of others;

Technical or scientific field of study; Writing; Administer tests to people;

Learning principles; Public speaking; Explain Mathematic, scientific or technical issues to others;

Education principles; Teaching; Explain assignments, procedures or situations to others;

Vocational/career issues; Organization. Provide individual instruction to people;

ABLE program. Discuss life issues with people;

Work with others.

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II Teaching principles; Word processing; Perform assessment of new students;

Academic subject matter; Oral Communication; Administer tests to people;

Technical or scientific field of study; Public speaking; Score tests;

Learning principles; Writing; Counsel others on educational issues;

Education principles; Interviewing; Work with others.

Vocational/career issues; Advisory;

Guidance counseling; Organization.

Community Agency Programs (e.g., AA);

Tests and measures (e.g., TABE);

Motivation/goal setting issues.

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III Teaching principles; Word processing; Prepare course content;

Program planning; Oral communication; Develop tests and other materials;

Academic subject matter; Writing; Evaluate previously used material for suitability for future use;

Technical or scientific field of study; Organization; Work with others;

Learning principles; Data entry (i.e., Use office equipment (e.g., Photocopiers, computers, etc.).

Educational principles; typing).

Vocational/career issues;

Computer operations;

Word processing functions;

Data entry;

Tests and measures;

Office practices and procedures.

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IV Administrative practices; Word processing; Maintain accurate records;

Record keeping; Organization; Monitor the work of others;

Office practices and procedures. Writing. Prepare reports;

Coordinate the actions of others;

Maintain files;

Work with others.

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V Program planning; Organization; Develop new procedures, policies, or programs;

Administrative practices; Training and Work with others;

Academic subject matter; development; Interpret existing policies and procedures;

Teaching principles; Word processing; Operate computers;

Training evaluation; Data entry (i.e., Train others;

Scale program; typing); Enter data into a keyboard.

Word processing; Oral communication.

Data entry functions;

Computer operations.

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Minimum Qualifications

- Completion of undergraduate major core coursework in education to include student teaching.

- Or completion of undergraduate major core coursework in any academic field. Also requires six months experience in teaching basic math, reading, and English composition or written communication.

- Or current Teacher certificate or license appropriate for grade level and area of specification to be assigned issued by Ohio Department of Education.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Unusual Working Conditions/Hazards

The position requires some physical effort or exertion. Much of the work is sedentary, but the Teacher may spend up to 50% of the day standing and lecturing or moving around while helping students. The position involves very limited probability of any injury, such as would be expected in typical classroom environments.

Appendix LL

Classification specification

Class number 70143

Teacher supervisor

Ohio county departments of job and family services

Effective

The duties are arranged in order of importance. However, the specific duties and the frequencies listed may vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, a Teacher Supervisor may not perform all of the duties listed. However, performance of the first (I) duty a minimum of 20% of the time is mandatory for this classification.

Summary of Essential Duties

The primary purpose of the Teacher Supervisor position is to supervise and coordinate the Teachers and staff members. Additionally, the incumbent is responsible for instructing students enrolled in the Adult Basic Literacy Experience (ABLE) program as well as to tutoring students on an individual basis. The incumbent is also responsible for the supervision and coordination of the teaching staff and other ABLE staff members. In addition, the incumbent prepares for teaching of courses and evaluates the utility of course material as well as performs assessment, guidance, and advising of new and continuing students. The incumbent also maintains student records and evaluates student progress. In addition, the incumbent meets with staff, conducts and participates in training, and plans activities.

Duties

Frequency: 40% +/- 8%

I. Supervises and coordinates the Teachers and other staff members.

A. Determines need for new staff members.

B. Interviews applicants and makes recommendations for the hiring of new employees; initiates actions for the termination of employees;

C. Disciplines subordinates, when necessary.

D. Reviews, approves, or denies employees' requests for leave.

E. Completes performance evaluations of subordinates' work.

F. Meets with subordinates regarding any grievances.

G. Trains new and current employees.

H. Assigns and reviews the daily work of staff.

I. Provides guidance and supervision to Teachers regarding students, curriculum, and teaching methods.

Frequency: 35% +/- 10%

II. Teaches and supervises students in academic and life skills courses (e.g., to students in the able program) and tutors students individually.

Frequency: 10% +/- 5%

III. Prepares for teaching of courses and evaluates the utility of course material.

Frequency: 5% +/- 2%

IV. Assesses, advises, and provides guidance to new and continuing students.

Frequency: 5% +/- 2%

V. Maintains student records and evaluates student progress.

Frequency: 2% +/- 1%

VI. Meets with staff, conducts and participates in training, and plans activities.

Frequency: 3% +/- 1%

VII. Ensures viability of teaching programs (e.g., ABLE) by securing resources and writing reports.

KSA's for the job classification of teacher supervisor

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DutyKnowledgeSkillsAbilities

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I Supervisory practices; Oral communication; Supervise others;

Personnel practices; Writing; Resolve recurring, standard problems;

Disciplinary procedures; Organization; Work with others;

Interviewing techniques; Supervising. Listen for problems or issues and provide responses or

Teaching and learning principles; explanations;

Academic subject matter; Train others;

Training and development practices; Recognize errors in the work of others;

Guidance counseling; Interview others;

Americans with Disabilities Act; Discipline others;

Civil Right Act. Assign tasks to others;

Complete performance evaluations;

Explain assignments, procedures or situations to others.

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II Word processing functions; Typing; Prepare and deliver lectures;

Typing principles; Word processing; Recognize errors in the work of others;

Teaching and learning principles; Oral communication; Administer tests to people;

Academic subject matter; Writing; Explain Mathematics, scientific or technical issues to others;

Technical or scientific field of study; Public speaking; Explain assignments, procedures or situations to others;

Education principles; Teaching; Provide individual instruction to people;

Vocational/career issues; Organization. Discuss life issues with people;

Agency teaching programs (e.g., ABLE). Work with others.

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III Teaching principles; Word processing; Prepare course content;

Program planning; Oral communication; Develop tests and other material;

Academic subject matter; Writing; Evaluate previously used material for suitability for future use;

Technical or scientific field of study; Organization; work with others;

Learning principles; Typing. Use office equipment (e.g., Photocopiers, computers, etc.);

Educational principles; Type.

Vocational/career issues;

Computer operations;

Word processing functions;

Typing principles;

Tests and measures;

Office practices and procedures.

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IV Basic mathematical principles; Typing. Perform basic mathematical principles to score tests;

Teaching principles; Word processing; Perform assessment of new students;

Academic subject matter; Oral Communication; Administer tests to people;

Technical or scientific field of study; Public speaking; Score tests;

Learning principles; Writing; Counsel others on educational issues;

Education principles; Interviewing; Work with others.

Vocational/career issues; Advising;

Guidance counseling; Organization.

Community Agency Programs (AA);

Tests and measures (e.g., TABE);

Typing principles;

Word processing functions;

Motivation/goal setting issues.

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V Administrative practices; Word processing; Maintain accurate records;

Record keeping; Organization; Monitor the work of others;

Office practices and procedures. Writing. Prepare reports;

Coordinate the actions of others;

Maintain files;

Work with others.

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VI Program planning; Organization; Develop new procedures, policies, or programs;

Administrative practices; Training and Work with others;

Academic subject matter; development; Interpret existing policies and procedures;

Teaching principles; Word processing; Operate computers;

Training evaluation; Typing; Train others;

Volunteer programs (e.g., scale); Oral communication. Enter data into a keyboard.

Word processing functions;

Typing principles;

Computer operations;

GED graduation ceremony.

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VII Administrative practices; Word processing; Fill out or prepare correspondence;

Record keeping; Writing; Write technical reports;

Office practices and procedures; Oral communication. Collect data;

Teaching programs (e.g., able); Meet with committees;

Report writing; Work with others;

Grant proposals (e.g., AJEP grant); Write grants.

Monthly news letters;

Teaching supplies and materials.

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Minimum Qualifications

- One year of experience as a Teacher, 70141.

- Or completion of undergraduate major core coursework in education to include student teaching. Also requires one year of teaching experience.

- Or completion of undergraduate major core coursework in any academic field. Also requires eighteen months experience in teaching basic math, reading, and English composition or written communication.

- Or valid administrative specialist license added to a valid professional teacher license or a professional pupil services license per Rule 3301-24-05 of Ohio Administrative Code.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Unusual Working Conditions/Hazards

The position requires some physical effort. Some of the work is sedentary, but the Teacher Supervisor spends a significant amount of his or her day standing and lecturing or moving around the teaching lab while helping students. The position involves very limited probability of any injury, such as would be expected in typical classroom environments.

Appendix MM

Classification specification

Class number 70173

Budget officer supervisor

Ohio county departments of job and family services

Effective

Duties are arranged in order of importance. However, the specific duties and the frequencies listed may vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, a Budget Officer Supervisor may not perform all of the duties listed. However, performance of the first (I) duty a minimum of 20% of the time is mandatory for this classification.

Summary of Essential Duties

The primary purpose of the Budget Officer Supervisor position is to directly supervise Budget Officers, as well as perform budgeting duties for the entire agency. This includes maintaining expenditures, reconciling budget accounts, balancing the budget with the county auditor.

Duties

Frequency: 30% +/- 10%

I. Provides direct supervision to Budget Officers.

A. Determines need for new staff members.

B. Interviews applicants and makes recommendations for the hiring of new employees; initiates actions for the termination of employees.

C. Disciplines subordinates.

D. Reviews, approves or denies employee requests for leave.

E. Completes performance evaluations of subordinates' work.

F. Meets with subordinates regarding any grievances.

G. Trains new and current employees.

H. Assigns and reviews work of subordinates.

Frequency: 40% +/- 15%

II. Performs budgeting duties for the entire agency.

Frequency: 15% +/- 4%

III. Performs fiscal duties for the agency.

Frequency: 10% +/- 4%

IV. Performs auditing functions for the agency.

Frequency: 5% +/- 3%

V. Operates various office machines.

KSA's for the job classification of budget officer supervisor

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DutyKnowledgeSkillsAbilities

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I Personnel practices; Oral communication; Perform a wide variety of interrelated or nonstandard

Administrative practices and procedures; Organization; procedural assignments;

Disciplinary practices; Supervising; Give or exchange routine facts or information;

Personnel practices (e.g., time card procedures); Interviewing. Maintain accurate records;

Supervisory practices; Supervise others;

Training and development; Interview others;

Interviewing principles; Select qualified candidates;

The Americans with Disabilities Act; Monitor the work of others;

The Civil Rights Act. Assign work to others;

Train others;

Recognize errors in the work of others;

Discipline others;

Explain assignments, procedures, or situations to others.

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II Word processing/typing; Organization; Collect data;

Intermediate mathematics; Computer Operations; Perform intermediate mathematical operations (addition,

Preparation of allocation reports; Oral communication; subtraction, multiplication and division of fractions, decimals

Computer operations; Writing; and percentages);

Office practices and procedures; Word Maintain accurate records;

Bookkeeping practices; processing/typing. Perform a variety of budgeting tasks (e.g., reconcile

Fiscal management (budgeting) practices and accounts, prepare and compile budgets, make budgetary

issues. projections);

Write budget reports;

Gather, collate and summarize data.

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III Computer operations; Organization; Perform various fiscal duties;

Office practices and procedures; Computer operations; Collect data;

Fiscal management (budgeting); Word Perform intermediate mathematical operations (addition,

Word processing functions/typing; processing/typing. subtraction, multiplication and division of fractions, decimals

Intermediate mathematics. and percentages);

Maintain accurate records;

Analyze data;

Write fiscal reports;

Gather, collate and summarize data.

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IV Auditing procedures; Organization; Extract information from various sources;

Intermediate mathematical principles; Computer operations. Perform intermediate mathematical operations (addition,

Fiscal management; subtraction, multiplication and division of fractions, decimals,

Computer operations. and percentages);

Perform auditing functions;

Maintain accurate records;

Proofread materials.

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V Office practices and procedures; Typing; Operate various office equipment (e.g., fax machine,

Computer operations; Word processing; photocopier, computer, typewriter, telephone).

Office equipment. Operating office

machines (e.g., fax,

telephone,

photocopier).

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Minimum Qualifications

- Two years experience as a Budget Officer, 70171.

- Or completion of undergraduate major core coursework in business management with an emphasis on budgeting, accounting or similar field of study. Also requires two years experience in a position similar to a Budget Officer, 70171.

- Or completion of eight accounting courses at the college level. Also requires two years experience in a position similar to a Budget Officer, 70171.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Unusual Working Conditions/Hazards

The position requires no unusual physical effort. The work is mostly sedentary. The position involves very limited probability of an injury, but minor risks of injuries involving an office setting, such as tripping and falling exist.

Appendix NN

Classification specification

Class number 70181

Fiscal officer

Ohio county departments of job and family services

Effective

The duties are arranged in order of importance. However, the specific duties and frequencies listed may vary depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, a Fiscal Officer may not perform all of the duties listed. However, performance of the first duty (I) a minimum of 20% of the time is mandatory for this classification.

Summary of Essential Duties

The primary purpose of the Fiscal Officer position is to perform, direct, coordinate, monitor and manage a variety of fiscal management and control duties, assisting other fiscal personnel with fiscal control tasks. Additionally, the Fiscal Officer prepares, maintains and oversees the preparation of various fiscal/financial reports, studies and records. If assigned, the fiscal officer also supervises other fiscal personnel (i.e., excluding Fiscal Specialists and/or Fiscal Officers).

Duties

Frequency: 60% +/- 15%

I. Performs, directs, coordinates, monitors and manages a variety of fiscal management and control duties, assisting other fiscal personnel with fiscal control tasks.

A. Authorizes purchases, expenditures and payments.

1. Monitors allocations and appropriations (e.g., cash flow).

2. Prepares and monitors contracts.

3. Prepares bids and vouchers.

B. Designs and updates fiscal accounting procedures.

1. Coordinates financial reporting controls over appropriations.

2. Ensures operation compliance with applicable agency, state and/or federal regulations.

C. Directs budget preparation.

1. Prepares budget and cash forecasts.

D. Monitors accounts payable and receivable.

If assigned, also supervises Account Clerks and/or other fiscal personnel (i.e., excluding Fiscal Specialists and/or Fiscal Officers).

Frequency: 20% +/- 10%

II. Prepares, maintains and oversees the preparation of various fiscal/financial reports, studies and records.

Frequency: 10% +/- 5%

III. Advises administrative officials on fiscal and budgetary matters.

Frequency: 5% +/- 2%

IV. Performs miscellaneous administrative duties when necessary.

Frequency: 5% +/- 3%

V. Performs personnel functions.

KSA's for the job classification of fiscal officer

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DutyKnowledgeSkillsAbilities

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I Bookkeeping practices; Organization; Extract information from various sources;

Office practices and procedures; Writing; Collect data;

Intermediate mathematical principles; Oral communication; Work with others;

Purchasing practices; Typing; Perform intermediate mathematical operations;

Fiscal management, control and planning; Performing computer Develop budgets and fiscal polices/procedures;

Bid/voucher preparation; operations. Perform accounting and budgeting operations;

Audit procedures; Monitor allocations and appropriations (e.g., cash flow);

Budgeting functions and operations; Analyze, review, process and account for Agency

Computer operations; expenditures and receipts;

Typing principles; Implement financial plans;

Accounting principles; Prepare and monitor contracts and/or agreements;

Budget formation and forecasts; Design fiscal accounting procedures;

Federal and State regulations regarding fiscal Monitor accounts payable and receivable;

accounting procedures. Use computers;

Maintain accurate records;

Statistically analyze data to detect budget trends;

Complete forms;

Read, copy and record figures;

Gather, collate and summarize data;

Make independent decisions.

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II English grammar and composition; Interpreting data; Extract information from various sources;

Intermediate mathematical operations; Typing; Collect data;

Research methods; Report writing; Perform intermediate mathematical operations;

Research techniques; Organization; Analyze data;

Report writing (fiscal/financial); Performing computer Proofread materials;

Presentation of reports; operations. Write technical reports (fiscal/financial);

Statistical analysis; Recognize errors in the work of others;

Budgetary and fiscal management; Plan, develop and implement audit techniques;

Policy formation; Maintain accurate fiscal/financial records;

Audit techniques; Read, copy and record figures;

Accounting principles; Perform fiscal, accounting and budgeting operations to

Computer operations; complete reports;

Grant proposals; Use computers.

Expense and other fiscal reports and procedures

for completing them.

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III Fiscal policies and procedures; Oral Communication; Comprehend complex and technical materials;

Agency fiscal and budgetary management and Organization; Interpret fiscal policies and procedures;

administration. Advisory. Give and exchange facts and information;

Coordinate the actions of others;

Advise others on fiscal and budgetary management.

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IV Administrative practices; Typing/Word Answer routine questions/inquiries;

English grammar and composition; processing; Answer Agency telephone calls;

Word processing functions; Organization; File Agency documents and records;

Typing functions; Oral communication; Give or exchange facts and routine information;

Office practices and procedures (e.g., filing, Writing. Perform general administrative practices.

phone system).

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V Intermediate mathematical principles; Organization. Maintain accurate personnel files and records;

Personnel practices (procedures for computing Read, copy and record figures;

vacation, sick leave, etc.); Perform intermediate mathematical calculations;

File maintenance procedures; Perform a variety of payroll duties;

Agency payroll functions; Perform intermediate mathematical calculations;

Intermediate mathematical principles; Complete Time Clock Override forms;

Procedure/forms process [Time Clock Override Maintain accurate records;

(TCO)]; Obtain and secure funding for payroll.

Procedures for obtaining and securing funding for

payroll.

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Minimum Qualifications

- Completion of undergraduate major core coursework in accounting, finance, financial management or like academic field that included at least three courses in accounting and one course in finance.

- Or two courses or twelve months experience in accounting, two courses or twelve months experience in finance, one course or six months experience in business administration, one course or six months experience in written communication for business, one course or six months experience in public relations, and one course or six months experience in typing, keyboarding or word processing to include generating a spreadsheet.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Unusual Working Conditions/Hazards

The position requires no unusual physical demands. Most of the work is sedentary and performed in an office setting. The incumbent is required to lift paper or other office supplies which typically weigh less than five (5) pounds. The position involves very limited probability of any injury, but minor risks related to injuries involving an office setting, such as tripping and falling, do exist.

Appendix OO

Classification specification

Class number 70191

Contract evaluator

Ohio county departments of job and family services

Effective

The duties are arranged in order of importance. However, the specific duties and frequencies listed may vary depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, a Contract Evaluator may not perform all of the duties listed. However, it is mandatory that the first duty (I) be performed a minimum of 20% of the time.

Summary of Essential Duties

The primary purpose of the Contract Evaluator position is to evaluate, write and develop contracts, and other related documents for the agency. In addition, the Contract Evaluator is responsible for preparing various reports and records including financial statements, vouchers, bids, quotes and specifications.

Duties

Frequency: 65% +/- 15%

I. Evaluates, writes and develops contracts, and other related agency documents.

Frequency: 30% +/- 10%

II. Prepares and maintains various agency financial records and reports.

Frequency: 5% +/- 2%

III. Performs various clerical duties.

KSA's for the job classification of contract evaluator

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DutyKnowledgeSkillsAbilities

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I Office practices and procedures; Word processing; Perform mathematical and accounting operations;

Word processing; Negotiation; Perform a full range of standard clerical assignments;

Agency computer systems (e.g., PET); Oral communication; Perform all aspects of contract development, revision,

Typing principles; Typing/data entry; evaluation and implementation according to Local, State and

Mail procedures; Writing; Federal laws and regulation;

Accounting and bookkeeping principles; Operating computer Negotiate with others;

Negotiation practices; systems. Use computers;

Local, State and Federal laws and regulations Enter data into computer (i.e., type);

concerning all aspects of contract development, Maintain accurate records;

revision, evaluation and implementation; Work independently;

Contract development, revision, evaluation and Write technical reports;

implementation; Prepare correspondence;

Bank procedures; Interpret technical material.

Intermediate mathematical principles.

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II Intermediate mathematical principles; Writing; Complete various financial reports;

Accounting and bookkeeping principles; Word processing; Perform billing functions;

Office practices and procedures; Typing/data entry; Perform intermediate mathematical operations;

Financial report writing; Organization. Enter data into computer (i.e., type);

Typing principles; Use computers;

Word processing functions. Maintain accurate records;

Work independently.

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III Office practices and procedures; Typing; Perform a variety of administrative/clerical tasks (e.g.,

Typing principles; Word processing; prepare correspondence, file reports);

Word processing functions; Writing; Enter data into computer (i.e., type);

Administrative practices. Organization. Use computers.

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Minimum Qualifications

- Completion of undergraduate major core coursework in business administration with a focus on legal studies or related field. Also requires one year of experience in contract writing and negotiation.

- Or three courses or eighteen months experience in business law, two courses or twelve months experience in accounting, one course or six months experience in written communication for business, one course or six months experience in finance, and one course or six months experience in typing, keyboarding or word processing.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Unusual Working Conditions/Hazards

The position requires no unusual physical demands. Most of the work is sedentary and performed in an office setting. The incumbent is required to lift paper or other office supplies which typically weigh less than five (5) pounds. The position involves very limited probability of any injury, but minor risks to injuries involving an office setting, such as tripping and falling, do exist.

Appendix PP

Classification specification

Class number 70213

Research administrator

Ohio county departments of job and family services

Effective

The duties are arranged in order of importance. However, the specific duties and the frequencies listed may vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, a Research Administrator may not perform all of the duties listed. However, performance of the first (I) a minimum of 20% of the time is mandatory for this classification.

Summary of Essential Duties

The primary purpose of the Research Administrator position is to supervise researchers and serve as an informational resource person and technical advisor for the agency. In addition, the incumbent plans, implements, coordinates and evaluates all research activities for the agency.

Duties

Frequency: 35% +/- 10%

I. Provides direct supervision to Researchers.

A. Determines need for new staff members.

B. Interviews applicants and makes recommendations for the hiring of new employees; initiates actions for the termination of employees.

C. Disciplines subordinates, when necessary.

D. Reviews, approves, or denies employee requests for leave.

E. Completes performance evaluations of subordinates' work.

F. Meets with subordinates regarding any grievances.

G. Trains new and current employees.

H. Assigns and reviews work of subordinates.

Frequency: 55% +/- 15%

II. Plans, implements, coordinates, gathers and evaluates all research activities for the agency.

A. Researches and evaluates human services programs.

B. Prepares federal, state and local grant applications.

C. Researches federal, state and local legislation.

D. Researches unique and innovative programs.

E. Analyzes local demographic conditions.

F. Develops, directs and coordinates research projects.

Frequency: 10% +/- 3%

III. Serves as informational resource person and technical advisor concerning research related activities.

A. Keeps supervisors and other agency employees abreast of research findings.

B. Responds to requests for data and information of supervisors and other agency members.

C. Represents agency in meetings and/or hearings concerning issues recently researched.

KSA's for the job classification of research administrator

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DutyKnowledgeSkillsAbilities

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I Personnel practices; Oral communication; Perform a wide variety of interrelated or nonstandard

Supervisory practices; Supervising; procedural assignments;

Training and development; Organization; Give or exchange routine facts or information;

Interviewing principles; Interviewing. Maintain accurate records;

The Americans with Disabilities Act; Supervise;

The Civil Rights Amendment. Interview;

Select qualified candidates;

Monitor the work of others;

Assign work to others;

Train others;

Recognize errors in the work of others;

Discipline others;

Explain assignments, procedures, or situations to others.

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II Local, State, and Federal laws, rules and Organization; Extract information from various sources;

regulations; Planning; Collect data;

Basic statistical techniques; Research methods; Handle problems involving varied and unrelated processes

Grant applications; Writing. and methods;

Program evaluation; Listen for problems or issues and provide responses or

Program planning; explanations;

Research methods; Work independently;

Research techniques; Develop programs;

Social welfare issues; Coordinate research activities;

Research project development; Work on multiple projects/tasks;

Budgeting. Gather, collate and summarize data;

Interpret technical material;

Analyze demographic conditions;

Prepare grant applications;

Write reports;

Determine funding levels for projects.

------------------------------------------------------------------------------------------------------------------------------------------------------

III Program planning; Oral communication; Perform a wide variety of interrelated or nonstandard

Program implementation; Organization; procedural assignments;

Research methods; Advising; Resolve a wide range of problems;

Current research developments and findings; Public speaking. Extract information from a variety of sources;

State Hearing procedures; Collect data;

Social welfare issues. Give or exchange facts or routine information;

Listen for problems or issues and provide responses or

explanations;

Represent Agency in meetings;

Gather, collate and summarize data;

Assist with program changes;

Advise others on research matters;

Explain technical, research-related information to others.

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Minimum Qualifications

- Two years experience as a Researcher, 70211.

- Or completion of undergraduate major core coursework in psychology, sociology, mathematics, statistics or similar field. Also requires two years experience in a position similar to a Researcher, 70211.

- Or two courses or twelve months experience in research methods, two courses or twelve months experience in written communication, one course or six months experience in business mathematics, one course or six months experience in verbal communication, one course or six months experience in social welfare, one course or six months experience in statistics, and one course or six months experience in independent study in research. Also requires two years experience in a position similar to a Researcher, 70211.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Unusual Working Conditions/Hazards

The incumbent has almost no responsibility for the physical safety of others. Additionally, the position involves very limited probability of any injury, such as would be expected in a typical office environment.

Appendix QQ

Classification specification

Class number 80111

Assistant county job and family services administrator

Ohio county departments of job and family services

Effective

Duties are arranged in order of importance. However, the specific duties and the frequencies listed may vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, an Assistant County Job and Family Services Administrator may not perform all of the duties listed. However, performance of the first (I) duty a minimum of 20% of the time is mandatory for this classification.

Summary of Essential Duties

The primary purpose of the Assistant County Job and Family Services Administrator classification is to perform administrative duties, develop and implement agency and state policy, rules and regulations as well as agency programs for assigned division, and act as the director in the absence of the county job and family services administrator. If assigned, the employee also provides direct and indirect supervision over agency personnel and activities and determines work policy and standards of performance. Other responsibilities include overseeing fiscal duties for assigned units.

Duties

Frequency: 35% +/- 5%

I. Performs administrative duties and plans, develops and implements agency and state policy, rules and regulations as well as agency programs and acts as the director in the absence of the county job and family services administrator.

Frequency: 35% +/- 10%

II. If assigned, provides direct and indirect supervision over agency personnel activities and determines work policy and standards of performance.

A. Determines need for new staff members.

B. Interviews applicants and makes recommendations for the hiring of New employees; initiates actions for the termination of employees.

C. Disciplines subordinates, when necessary.

D. Updates and trains staff.

E. Reviews, approves, or denies employees' requests for leave.

F. Completes performance evaluations of subordinates' work.

G. Meets with subordinates regarding any grievances.

H. Assigns duties to workers.

Frequency: 20% +/- 10%

III. Performs or oversees fiscal duties for the agency.

Frequency: 5% +/- 1%

IV. Attends meetings and training sessions.

Frequency: 5% +/- 1%

V. Performs agency-wide public relations duties with community and elected officials.

KSA's for the job classification of assistant county job and family services administrator

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DutyKnowledgeSkillsAbilities

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I Program planning, development and Oral communication; Resolve a wide range of problems;

implementation; Advising; Define problems;

Policy and procedure development and Organization; Develop new procedures, policies, or programs;

implementation; Typing; Interpret policies and procedures;

Complex administrative practices; Word processing. Coordinate the actions of others;

Supervisory practices; Supervise others;

Public administration; Implement programs;

Social welfare issues (e.g., Food Stamp Coordinate programs;

distribution). Work on multiple tasks/projects;

Monitor the work of others (e.g., monitor Food Stamp

distribution).

------------------------------------------------------------------------------------------------------------------------------------------------------

II Office practices and procedures; Oral communication; Resolve a wide range of problems;

Local, State and Federal laws, rules, and Supervising; Extract information from various sources;

regulations as they pertain to all aspects of social Public speaking; Carry out complex assignments, operations, and procedures;

welfare program development and Organization; Handle problems involving varied and unrelated processes

implementation; Interviewing. and methods;

Contract negotiations; Interprect policies and procedures;

Work policy development; Listen for problems or issues and provide responses or

Determination of staffing levels and disciplinary explanations;

actions; Coordinate the actions of others;

Collective bargaining issues; Negotiate with others;

Duties and responsibilities of all Agency Maintain accurate records;

employees in order to supervise a variety of Supervise others;

positions directly and indirectly; Interview others;

Personnel practices; Work on multiple tasks/projects;

Administrative practices; Monitor the work of others;

Supervisory practices; Assign work to others;

Management issues; Train others;

Training and development practices. Recognize errors in the work of others;

Discipline others;

Determine staffing levels for two or more units;

Determine disciplinary actions for two or more units;

Establish standards of performance for two or more units;

Develop work policy for two or more units;

Explain legal or technical issues to others;

Explain assignments, procedures, or situations to others.

Resolve a wide range of problems.

------------------------------------------------------------------------------------------------------------------------------------------------------

III Fiscal practices and principles; Oral Communication; Perform intermediate mathematical calculations;

Intermediate mathematical principles; Computer operation; Interpret policies and procedures;

Office practices and procedures; Organization. Interpret technical or legal material;

Local, State and Federal laws, rules and Monitor allocations to various programs and departments;

regulations; Forecast financial recommendations;

Financial forecasts; Prepare and monitor Agency budgets;

Budgeting principles; Prepare payroll;

Payroll procedures; Process bills for payment;

Fiscal records and accounts; Prepare Agency fiscal records of administration expenditures

Computer operations (e.g., bookkeeping). for various accounts;

Utilize computer bookkeeping, reconcile receipts and

disbursements;

Track Agency expenditures and trend budgets.

------------------------------------------------------------------------------------------------------------------------------------------------------

IV Office practices and procedures; Oral Communication; Extract information from various sources;

Administrative practices; Listening; Give or exchange facts and routine information;

Management issues. Public speaking; Listen for problems or issues and provide responses or

Organization. explanations;

Handle contacts with outside agencies;

Speak in front of others in meetings and training sessions;

Listen and understand complex sets of verbal instructions for

unfamiliar topics.

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V Office practices and procedures; Oral Communication; Give or exchange facts and routine information;

Public relations issues; Public relations; Prepare and deliver lectures;

Social welfare issues. Public speaking. Perform public relations duties;

Interact with high ranking officials;

Speak before an audience.

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Minimum Qualifications

- Completion of undergraduate major core coursework in one of the following or a related field: business administration, public administration, human services, human resources, psychology, sociology, social work, education or finance. Also requires an additional four (4) years of administrative/managerial experience to include responsibility for managing the fiscal aspects of an organization, agency, program or operational area and assisting in developing and implementing policies, programs, laws, rules and/or regulations. At least one of the four years must have been as a supervisor over subordinate staff and/or contractors.

- Or requires three courses or eighteen months of experience in business administration and/or public administration, one course or six months of experience in accounting or finance, two courses or twelve months of experience in social welfare, one course or six months of experience in human resources management, and one course or six months experience in written communication for business. Also requires four (4) years of administrative/managerial experience to include responsibility for managing the fiscal aspects of an organization, agency, program or operational area and assisting in developing and implementing policies, programs, laws, rules and/or regulations. At least one of the four years must have been as a supervisor over subordinate staff and/or contractors.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Unusual Working Conditions/Hazards

The position requires no unusual physical effort. The work is mostly sedentary and performed in a standard office environment. The position involves very limited probability of an injury, but minor risks of injuries involving an office setting, such as tripping and falling, do exist.

Appendix RR

Classification specification

Class number 80112

County job and family services administrator

Ohio county departments of job and family services

Effective

Duties are arranged in order of importance. However, the specific duties and the frequencies listed may vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, a County Job and Family Services Administrator may not perform all of the duties listed. However, performance of the first (I) duty a minimum of 20% of the time is mandatory for this classification.

Summary of Essential Duties

The primary purpose of the County Job and Family Services Administrator position is to oversee all agency functions. The position has responsibility for maintaining all agency programs and activities. In addition the position provides indirect supervision to all agency employees. Other responsibilities include performing fiscal duties for the entire agency as well as conducting and attending meetings and training sessions.

Duties

Frequency: 25% +/- 5%

I. Oversees all agency functions and has responsibility for maintaining all agency programs and activities.

Frequency: 25% +/- 5%

II. Provides indirect supervision to all agency employees.

A. Determines need for new staff members, and informs county commissioner of need.

B. Interviews applicants and makes recommendations to the county commissioner for the hiring of new employees; initiates actions for the termination of employees.

C. Disciplines subordinates, when necessary.

D. Reviews, approves, or denies employee requests for leave.

E. Completes performance evaluation of subordinates' work.

F. Negotiates union agreements.

Frequency: 20% +/- 5%

III. Performs or oversees fiscal duties for the entire agency.

Frequency: 20% +/- 5%

IV. Conducts and attends meetings and training sessions.

Frequency: 10% +/- 3%

V. Performs public relations duties, representing entire agency.

KSA's for the job classification of county job and family services administrator

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DutyKnowledgeSkillsAbilities

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I Office practices and procedures; Reading Handle problems involving varied and unrelated processes

Personnel practices; comprehension; and methods;

Supervisory practices; Oral Communication; Supervise, delegate and monitor the work of different

Interviewing principles; Organization; Supervisors;

The Americans with Disabilities Act; Training; Discipline delinquent employees;

The Civil Rights Amendment; Delegating. Interview and selects new employees;

Training and development; Develop and train staff;

Contracts and negotiations. Research new information and update staff;

Give technical advice to subordinates;

Perform intermediate mathematical operations (addition,

subtraction, multiplication and division of fractions, decimals,

and percentages);

Maintain accurate records;

Monitor the work of others;

Assign work to others;

Explain legal or technical issues to others;

Explain assignments, procedures, or situations to others.

------------------------------------------------------------------------------------------------------------------------------------------------------

II Local, State and Federal laws, rules and Oral communication; Work with others;

regulations concerning employment practices; Organization; Answer routine questions/inquiries;

Personnel practices; Interviewing; Supervise others;

Supervisory practices; Supervising. Interview others;

Administrative practices and procedures; Recommend qualified candidates;

Training and development practices; Interprets policies and procedures;

Safety practices; Monitor the work of others;

Interviewing principles; Assign work to others;

Occupational Safety and Health Administration Train others;

(OSHA); Recognize errors in the work of others;

Disciplinary practices and procedures. Discipline others;

Explain assignments, procedures, or situations to others.

------------------------------------------------------------------------------------------------------------------------------------------------------

III Computer operations; Organization; Collect data;

Office practices and procedures; Data interpretation; Statistically analyze data;

Bookkeeping practices; Mathematics; Perform intermediate mathematical operations (addition,

Compensation issues; Writing; subtraction, multiplication and division of fractions, decimals

Fiscal management; Computer skills. and percentages);

Financial accounting; Write budget reports;

Budgeting procedures; Track Agency expenditures;

Computerized book keeping; Prepares and monitors Agency budgets;

Financial forecasting. Forecast financial recommendations;

Interpret fiscal data and make budget preparations;

Monitor allocations to various programs and divisions.

------------------------------------------------------------------------------------------------------------------------------------------------------

IV Training seminars procedures; Presentation; Present and relay information;

Note taking. Listening; Retain information;

Note taking; Utilize information in work setting;

Information retention. Report information to the appropriate people.

------------------------------------------------------------------------------------------------------------------------------------------------------

V Public relations. Oral communication; Present information to the public;

Public speaking. Answer questions pertaining to programs.

------------------------------------------------------------------------------------------------------------------------------------------------------

Minimum Qualifications

- Completion of undergraduate major core coursework in one of the following or a related field: business administration, public administration, human services, human resources, psychology, sociology, social work, education or finance. Also requires an additional five years of administrative/managerial experience to include responsibility for managing the fiscal aspects of an organization, agency, program or operational area and assisting in developing and implementing policies, programs, laws, rules and/or regulations. At least two of the five years must have been as a supervisor over subordinate staff and/or contractors.

- Or requires three courses or eighteen months of experience in business administration and/or public administration, one course or six months of experience in accounting or finance, two courses or twelve months of experience in social welfare, one course or six months of experience in human resources management, and one course or six months experience in written communication for business. Also requires five years of administrative/managerial experience to include responsibility for managing the fiscal aspects of an organization, agency, program or operational area and assisting in developing and implementing policies, programs, laws, rules and/or regulations. At least two of the five years must have been as a supervisor over subordinate staff and/or contractors.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Unusual Working Conditions/Hazards

The position does not involve responsibility for the physical safety of others. Additionally, the position involves very limited probability of an injury, but minor risks of injuries involving an office setting, such as tripping and falling, do exist.

Appendix SS

Classification specification

Class number 80131

Assistant program administrator

Ohio county departments of job and family services

Effective

The duties are arranged in order of importance. However, the specific duties and the frequencies listed may vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, an Assistant Program Administrator may not perform all of the duties listed. However, performance of the first (I) duty a minimum of 20% of the time is mandatory for this classification.

Summary of Essential Duties

The primary purpose of the Assistant Program Administrator position is to provide direct supervision to first-line supervisors within one entire client services program or support services area. The incumbent organizes and directs the development, planning, implementation and monitoring of one entire client services program or support services area. Additionally, the incumbent provides technical assistance to supervisors and other agency employees.

Duties

Frequency 35% +/- 5%

I. Provides direct supervision to first-line supervisors within one entire client services program or support services area.

A. Determines need for new staff members.

B. Interviews applicants and makes recommendations for the hiring of new employees; initiates actions for the termination of employees.

C. Disciplines subordinates, when necessary.

D. Reviews, approves, or denies employee requests for leave.

E. Completes performance evaluations of subordinates' work.

F. Conducts staff meetings.

G. Identifies training needs and arranges for appropriate sessions, seminars and presentations.

H. Meets with subordinates regarding any grievances.

Frequency: 40% +/- 10%

II. Organizes and directs the development, planning, implementation and monitoring of an entire client services program or support services area.

Frequency 10% +/- 2%

III. Provides technical assistance and training to supervisors within assigned program area and other agency employees, acting as back-up to supervisors in their absence.

Frequency 10% +/- 5%

IV. Performs public relations functions, acting as a liaison to other agencies, overseeing state hearing procedures, communicating and clarifying information for political officials, vendors and the general public.

Frequency 3% +/- 2%

V. Performs client services investigative duties, monitoring various service centers/organizations to ensure services are being rendered.

Frequency 2% +/- 1%

VI. Acts as director of job and family services in his/her absence when assigned.

KSA's for the job classification of assistant program administrator

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DutyKnowledgeSkillsAbilities

------------------------------------------------------------------------------------------------------------------------------------------------------

I Supervisory practices; Organization; Work with others;

Interviewing principles, Oral communication; Interpret policies and procedures;

Training and development practices; Employment Listen for problems and provide responses or explanations;

Employment counseling practices; counseling; Coordinate the actions of others;

Training evaluation; Writing; Supervise;

Personnel practices (e.g., grievance meetings); Interviewing; Understand manuals and verbal instruction;

The Civil Rights Act; Supervisory. Complete forms;

The Americans with Disabilities Act. Write technical reports;

Interview;

Select qualified candidates;

Monitor the work of others;

Assign work to others;

Deal with employee problems/concerns;

Train others;

Evaluate training effectiveness;

Recognize errors in the work of others;

Develop training programs;

Make independent decisions;

Write reports;

Discipline others.

------------------------------------------------------------------------------------------------------------------------------------------------------

II Federal, State and Local laws, rules and Writing; Prepare proposals, contracts and grant applications;

regulations; Interpreting Interpret laws, policies, procedures and regulations;

Fiscal and budgetary management; effectiveness of Communicate with others;

English grammar and composition; programs based on Negotiate with others;

Public Administration; data, previous Research client services programs;

Program planning and development; experience and Resolve a wide range of problems;

Social welfare issues; observations; Extract information from various sources;

Contracts, proposals and grants; Negotiating; Develop new procedures, policies and programs for client

Negotiation tactics; Reading services;

Intermediate-level mathematical principles; comprehension; Interpret/comprehend written material;

State funding issues; Oral communication; Develop/write technical reports;

Program implementation; Public Relations. Implement programs;

Client Services Programs (e.g., Head Start, Coordinate programs;

Healthy Start). Work on multiple tasks/projects;

Perform needs analyses.

------------------------------------------------------------------------------------------------------------------------------------------------------

III Training and development practices; Oral communication; Interpret policies and procedures;

Computer operations; Counseling; Comprehend a wide variety of complex technical, written

Data processing procedures; Perform computer material;

Federal, State and Local laws, rules and operations; Listen for problems or issues and provide responses or

regulations concerning client services programs; Reading explanations;

Client services programs; comprehension; Provide advice to others regarding Agency policies and

Agency computer systems (e.g., CRIS-E). Interpret results of procedures;

tests/inquiries. Interact with high ranking officials;

Interpret/comprehend written material;

Answer complicated questions;

Interpret technical materials;

Explain legal or technical issues to others;

Explain assignments, procedures or situations to others;

Use computers;

------------------------------------------------------------------------------------------------------------------------------------------------------

Visit client services providers.

------------------------------------------------------------------------------------------------------------------------------------------------------

IV Public relations issues; Oral communication; Act as a liaison between various agencies;

Administrative practices; Public speaking; Collect data;

Agency/State laws, rules and regulations; Writing. Work with others;

Training/delivering public speeches; Give or exchange facts and information;

Various task forces; Negotiate with others;

State hearing procedures. Interact with outside Agencies and officials;

Act as a team leader;

Lead Agency meetings;

Deal with problems in familiar and unfamiliar settings;

Oversee State hearing procedures.

------------------------------------------------------------------------------------------------------------------------------------------------------

V Federal, State and Local laws, rules and Organization; Extract information from a variety of sources;

regulations; Oral communication. Collect data;

Administrative practices; Work with others;

Management issues; Give or exchange facts and information;

Auditing procedures; Analyze information provided by applicants seeking licensure

Public administration; of a facility to provide social services;

Social welfare issues; Monitor various centers/organizations to ensure services are

Certification and licensure process for service being rendered.

providers.

------------------------------------------------------------------------------------------------------------------------------------------------------

VI Federal, State and Local laws, rules and Organization; Act as Director of job and family services in his/her absence.

regulations; Oral communication;

Agency policies and procedures; Supervising and

Director of Human Services duties; overseeing.

Administrative practices;

Public Administration.

------------------------------------------------------------------------------------------------------------------------------------------------------

Minimum Qualifications

- Completion of undergraduate major core coursework in behavioral science or social science or in a related field. Also requires four years experience in program administration of which one year of experience was in a supervisory position.

- Or four courses or two years experience in business administration, two courses or twelve months experience in finance, two courses or twelve months experience in accounting, two courses in social welfare or twelve months experience in social welfare or client services, one course or six months experience in human resources management, and one course or six months experience in written communication for business. Also requires four years additional experience in program administration of which one year of experience was in a supervisory position.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Unusual Working Conditions/Hazards

The position requires no unusual physical effort. Occasional walking, standing, bending, or lifting light objects is required. The position involves little to no probability of physical injury.

Appendix TT

Classification specification

Class number 80132

Program administrator

Ohio county departments of job and family services

Effective

The duties are arranged in order of importance. However, the specific duties and the frequencies listed my vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, a Program Administrator may not perform all of the duties listed. However, performance of the first (I) and second (II) duties a minimum of 20% of the time is mandatory for this classification.

Summary of Essential Duties

The primary purpose of the Program Administrator position is to perform direct and indirect supervisory functions. The incumbent also organizes and directs the development, planning, implementation and monitoring of various client services programs within assigned unit. The incumbent also provides technical assistance to supervisors and other agency employees. The Program Administrator also performs various administrative functions.

Duties

Frequency 25% +/- 5%

I. Performs direct and indirect supervisory functions.

A. Determines need for new staff members.

B. Interviews applicants and makes recommendations to the county commissioner for the hiring of new employees; initiates actions for the termination of employees.

C. Disciplines subordinates, when necessary.

D. Reviews, approves, or denies employee requests for leave.

E. Completes performance evaluations of subordinates' work.

F. Conducts staff meetings.

G. Identifies training needs and arranges for appropriate sessions, seminars and presentations.

H. Evaluates training effectiveness.

I. Meets with subordinates regarding any grievances.

J. Assigns and reviews work of subordinates.

Frequency: 45% +/- 15%

II. Organizes and directs the development, planning, implementation and monitoring of all programs within assigned division or area.

A. Reads and analyzes new material relevant to client services programs.

B. Plans needed client services programs (e.g., medical assistance).

C. Develops community resources to benefit client services programs and program recipients.

D. Develops client services contracts and local funding services to provide matching funds.

E. Ensures county programs comply with state, federal and local laws and regulations.

F. Implements programs within the area(s) the incumbent is responsible for (e.g., eligibility).

G. Develops and interprets client services policies and procedures within assigned unit(s).

Frequency 10% +/- 5%

III. Provides technical assistance and training to supervisors and other agency employees, providing back-up to supervisors in their absence.

Frequency 10% +/- 5%

IV. Performs public relations functions.

Frequency 5% +/- 2%

V. Performs client services investigative duties, monitoring various service centers/organizations to ensure that services are being rendered.

Frequency 5% +/- 2%

VI. Acts as director of job and family services in his/her absence as assigned.

KSA's for the job classification of program administrator

------------------------------------------------------------------------------------------------------------------------------------------------------

KnowledgeSkillsAbilities

Duty

------------------------------------------------------------------------------------------------------------------------------------------------------

I Supervisory practices; Organization; Work with others;

Interviewing principles; Oral communication; Interpret policies and procedures;

Training and development practices; Employment Listen for problems and provide responses or explanations;

Employment counseling practices; counseling; Coordinate the actions of others;

Training evaluation; Writing; Supervise;

Personnel practices (e.g., grievance meetings). Interviewing; Understand manuals and verbal instruction;

Supervisory. Complete forms;

Write technical reports;

Interview;

Select qualified candidates;

Monitor the work of others;

Assign work to others;

Deal with employee problems/concerns;

Train others;

Evaluate training effectiveness;

Recognize errors in the work of others;

Develop training programs;

Make independent decisions;

Write reports;

Discipline others.

------------------------------------------------------------------------------------------------------------------------------------------------------

II Federal, State and Local laws, rules and Writing; Prepare proposals, contracts and grant applications;

regulations; Interpret effectiveness Interpret laws, policies, procedures and regulations;

Fiscal and budgetary management; of programs based on Communicate with others;

English grammar and composition; data, previous Negotiate with others;

Public Administration; experience and Research client services programs;

Program planning and development; observations; Resolve a wide range of problems;

Social welfare issues; Negotiation; Extract information from various sources;

Contracts, proposals and grants; Oral communication; Evaluate programs for effectiveness and compliance with

Negotiation tactics; Public Relations. rules and regulations.

Mathematics; Develop new procedures, policies and programs

State funding issues; Reading comprehension;

Program implementation; Develop/write technical reports;

Client Services Programs (e.g., Head Start, Implement programs,

Healthy Start). Coordinate programs;

Work on multiple tasks/projects;

Perform needs analyses.

------------------------------------------------------------------------------------------------------------------------------------------------------

III Training and development practices; Oral communication; Interpret policies and procedures;

Computer operations; Counseling; Comprehend a wide variety of complex technical, written

Data processing procedures; Perform computer material;

Federal, State and Local laws, rules and operations; Listen for problems or issues and provide responses or

regulations; Interpret results of explanations;

Client services programs; tests/inquiries. Provide advice to others regarding Agency policies and

Agency computer systems (e.g., CRIS-E). procedures;

Interact with high ranking officials;

Reading comprehension;

Answer complicated questions;

Interpret technical materials;

Explain legal or technical issues to others;

Explain assignments, procedures or situations to others;

Use computers;

Visit client services providers.

------------------------------------------------------------------------------------------------------------------------------------------------------

IV Public relations issues; Oral communication; Extract information from various sources;

Administrative practices; Public speaking; Collect data;

Agency/State laws, rules and regulations; Writing. Work with others;

Training/delivering public speeches; Give or exchange facts and information;

Various task forces; Negotiate with others;

State hearing procedures. Interact with outside Agencies and officials;

Act as a team leader;

Lead Agency meetings;

Deal with problems in familiar and unfamiliar settings;

Oversee State hearing procedures.

------------------------------------------------------------------------------------------------------------------------------------------------------

V Federal, State and local laws, rules and Organization; Extract information from a variety of sources;

regulations; Oral communication. Collect data;

Administrative practices; Analyze data collected on various centers/organizations to

Management issues; ensure services are being rendered (e.g., day care centers);

Auditing procedures; Work with others;

Public administration; give or exchange facts and information;

Social welfare issues; Analyze information provided by applicants seeking licensure

Certification and licensure process for service of a facility to provide social services;

providers. Monitor various centers/organizations to ensure services are

being rendered.

------------------------------------------------------------------------------------------------------------------------------------------------------

VI Agency rules and regulations; Oral communication; Interpret policies and procedures;

Federal, State and local laws, policies and Organization. Work with others;

procedures; Answer routine questions/inquiries;

Business administration; Listen for problems and provide responses or explanations;

Supervisory practices; Work on multiple tasks;

Public administration; Monitor the work of others;

Social welfare issues. Explain assignments, procedures or situations to others;

Certify service providers.

------------------------------------------------------------------------------------------------------------------------------------------------------

Minimum Qualifications

- Two years experience as an Assistant Program Administrator, 80131.

- Or completion of undergraduate major core coursework in behavioral science or social science or in a related field. Also requires five years experience in program administration of which two years of experience was in a supervisory position.

- Or four courses or two years experience in business administration, two courses or twelve months experience in finance, two courses or twelve months experience in accounting, two courses in social welfare or twelve months experience in social welfare or client services, one course or six months experience in human resources management, and one course or six months experience in written communication for business. Also requires five years additional experience in program administration of which two years of experience was in a supervisory position.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Unusual Working Conditions/Hazards

The position requires no real responsibility in protecting the safety of others. Normal safety precautions as would be found in an office setting need to be taken. Additionally, the position involves little to no probability of physical injury.

Appendix UU

Classification specification

Class number 80141

Human resources administrator

Ohio county departments of job and family services

Effective

The duties are arranged in order of importance. However, the specific duties and the frequencies listed may vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, a Human Resources Administrator may not perform all of the duties listed. However, performance of the first duty (I) and second (II) duties a minimum of 20% of the time is mandatory for this classification.

Summary of Essential Duties

The primary purpose of the Human Resources Administrator position is to supervise assigned staff, as well as to oversee all human resources functions, and acting as an advisor on human resources/labor relations issues for the agency. In addition the incumbent performs human resources-related administrative duties.

Duties

Frequency: 40% +/- 15%

I. Provides direct supervision to assigned staff.

A. Determines need for new staff members.

B. Interviews applicants and makes recommendations for the hiring of new employees; initiates actions for the termination of employees.

C. Disciplines subordinates when necessary.

D. Reviews, approves, or denies employee requests for leave.

E. Completes performance evaluations of subordinates' work.

F. Meets with subordinates regarding any grievances.

G. Trains new and current employees.

H. Assigns and reviews work of subordinates.

I. Interprets policies and procedures for subordinates.

J. Conducts contract negotiations with the union.

Frequency: 35% +/- 10%

II. Oversees all human resources functions, acting as an advisor on human resources/labor relations issues for the agency.

A. Ensures agency compliance with laws and regulations concerning human resources issues.

1. Interprets Ohio Revised Code for subordinates.

2. Ensures compliance with appropriate sections.

3. Completes forms (e.g., Equal Employment Opportunity forms - EEO).

4. Ensures Affirmative Action (AA) plans are followed.

5. Compiles Americans with Disabilities Act (ADA) documentation.

6. Ensures program compliance with Family Medical Leave Act (FMLA).

B. Advises agency director and other agency members on human resources/labor relations issues.

C. Oversees employee relations program.

D. Maintains personnel records.

E. Performs payroll duties.

F. Investigates and responds to EEO complaints from within and outside of the agency (e.g., Equal Employment Opportunity Commission - EEOC).

G. Ensures compliance with applicable collective contract.

Frequency: 25% +/- 8%

III. Performs human resources-related administrative duties.

A. Coordinates, schedules and directs agency meetings.

B. Serves as liaison between administrator and subordinates.

C. Analyzes problem areas in programs, services, policies or procedures.

D. Recommends corrective action for identified problem areas in programs, services, policies or procedures.

E. Serves as primary liaison between agency workers and Union officials to resolve daily labor relation problems.

KSA's for the job classification of human resources administrator

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DutyKnowledgeSkillsAbilities

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I Personnel practices; Supervising; Coordinate the actions of others;

Payroll functions; Oral communication; Negotiate with others;

Supervisory practices; Organization; Perform basic mathematical operations;

Training and development practices; Interviewing. Answer routine questions/inquiries;

Interviewing principles; Maintain accurate records;

Basic mathematic principles; Supervise others;

Contracts and negotiations; Interview others;

The Americans with Disabilities Act; Monitor the work of others;

Civil Rights Act. Assign work to others;

Train others;

Read, copy and record figures;

Recognize errors in the work of others;

Discipline others;

Explain assignments, procedures or situations to others.

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II Local, State, and Federal laws, rules and Organization; Provide legal advice to others;

regulations; Oral communication; Answer routine questions/inquiries;

Personnel practices; Investigation Monitor the work of others;

Human resource functions; procedures; Supervise others;

Payroll functions; Advising. Explain legal or technical issues to others;

Supervisory practices; Maintain accurate records;

The American's with Disabilities Act; Investigate EEO complaints;

The Civil Rights Act; Ensure compliance with Family Medical Leave Act (FMLA);

Compensation issues; Complete forms;

Investigation procedures; Ensure Affirmative Action plans are followed;

EEOC regulations; Interpret personnel/legal issues;

Affirmative Action. Compile ADA documentation;

Perform payroll duties.

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III Administrative practices; Oral communication; Listen for problems or issues and provide responses or

Program planning; Organization. explanations;

Program implementation; Answer routine questions/inquiries;

Contracts and negotiations; Develop programs;

Social welfare issues. Explain legal or technical issues to others;

Schedule meetings;

Act as liaison;

Analyze problems in programs, services, policies or

procedures;

Recommend corrective actions.

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Minimum Qualifications

- Completion of undergraduate major core program in human resources, personnel, labor relations/collective bargaining, or industrial psychology or similar field. Also requires three years of experience in the area of human resources.

- Or two courses or twelve months of experience in employment law, two courses or twelve months of experience in labor relations, two courses or twelve months of experience in human resources management, one course or six months of experience in business mathematics, accounting or finance, one course or six months of experience in verbal communication, and one course or six months of experience in written communication for business. Also requires an additional three years of experience in the area of human resources.

- Or any combination of education, training and/or experience in area of human resources that equals five years, of which twelve months experience must have been in labor relations.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Unusual Working Conditions/Hazards

The position requires no unusual physical demands. The work is mostly sedentary. The position involves little risk of injury. The majority of work is performed in an office setting.

Appendix VV

Classification specification

Class number 70211

Researcher

Ohio county departments of job and family services

Effective

The duties are arranged in order of importance. However, the specific duties and the frequencies listed may vary across counties depending on such factors as the number of other incumbents within this job classification, related classifications, and/or the size of the CDJFS. Therefore, a Researcher may not perform all of the duties listed. However, it is mandatory that the first (I) duty be performed a minimum of 20% of the time.

Summary of Essential Duties

The primary purpose of the Researcher position is to research, gather and evaluate information concerning job and family services programs for the agency. In addition, the incumbent serves as an informational resource person and technical advisor on research matters for the agency.

Duties

Frequency: 65% +/- 15%

I. Researches, gathers and evaluates information concerning job and family services programs for the agency.

A. Prepares federal, state and local grant applications.

B. Researches federal, state and local legislation.

C. Researches unique and innovative programs.

D. Analyzes local demographic conditions.

E. Assists in the development and coordinating of research projects.

Frequency: 35% +/- 10%

II. Serves as informational resource person and technical advisor concerning research related activities.

A. Keeps supervisors and other agency employees abreast of research findings.

B. Responds to requests for data and information of supervisors and other agency members.

C. Represents agency in meetings and/or hearings concerning issues recently researched.

D. Assists divisions with program changes.

KSA's for the job classification of researcher

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DutyKnowledgeSkillsAbilities

------------------------------------------------------------------------------------------------------------------------------------------------------

I Local, State, and Federal laws, rules and Organization; Extract information from various sources;

regulations; Research methods; Collect data;

Grant applications; Writing. Handle problems involving varied and unrelated processes

Program evaluation; and methods;

Basic statistical techniques; Listen for problems or issues and provide responses or

Research methods and techniques; explanations;

Research project development; Work independently;

Social welfare issues; Work on multiple projects/tasks;

Budgeting functions. Gather, collate and summarize data;

Interpret technical material;

Analyze demographic conditions;

Prepare grant applications;

Write reports;

Determine funding levels for projects.

------------------------------------------------------------------------------------------------------------------------------------------------------

II Research methods and techniques; Oral communication; Perform a wide variety of interrelated or nonstandard

Current research developments and findings; Organization; procedural assignments;

State Hearing procedures; Advising; Resolve a wide range of problems;

Social welfare issues. Public Speaking. Extract information from a variety of sources;

Collect data;

Give or exchange facts or routine information;

Listen for problems or issues and provide responses or

explanations;

Represent Agency in meetings;

Gather, collate and summarize data;

Advise others on research matters;

Explain technical, research-related information to others;

Assist with program changes.

------------------------------------------------------------------------------------------------------------------------------------------------------

Minimum Qualifications

- Completion of undergraduate major core coursework in psychology, sociology, mathematics, statistics or similar field.

- Or two courses or twelve months experience in research methods, two courses or twelve months experience in written communication, one course or six months experience in business mathematics, one course or six months experience in verbal communication, one course or six months experience in social welfare, one course or six months experience in statistics, and one course or six months experience in independent study in research.

Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Unusual Working Conditions/Hazards

The incumbent has almost no responsibility for the physical safety of others. Additionally, the position involves very limited probability of any injury, such as would be expected in a typical office environment.

Appendix 1 Classification Specification - Clerical Specialist 1

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP1_20020424_1200.pdf

Appendix 2 Classification Specification - Clerical Specialist 2

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP2_20020424_1200.pdf

Appendix 3 Classification Specification - Clerical Specialist 3

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP3_20020424_1200.pdf

Appendix 4 Classification Specification - Clerical Specialist 4

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP4_20020424_1200.pdf

Appendix 5 Classification Specification - Clerical Supervisor

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP5_20020424_1200.pdf

Appendix 6 Classification Specification - Mail Clerk/Messenger

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP6_20020424_1200.pdf

Appendix 7 Classification Specification - Cashier 1

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP7_20020424_1200.pdf

Appendix 8 Classification Specification - Account Clerk 2

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP8_20020424_1200.pdf

Appendix 9 Classification Specification - Human Resources Assistant

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP9_20020424_1200.pdf

Appendix 10 Classification Specification - Human Resources Officer 1

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP10_20020424_1200.pdf

Appendix 11 Classification Specification - Security Officer

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP11_20020424_1200.pdf

Appendix 12 Classification Specification - Unit Support Worker 1

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP12_20020424_1200.pdf

Appendix 13 Classification Specification - Unit Support Worker 2

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP13_20020424_1200.pdf

Appendix 14 Classification Specification - Eligiblity/Referral Specialist

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP14_20020424_1200.pdf

Appendix 15 Classification Specification - Eligibility/Referral Supervisor

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP15_20020424_1200.pdf

Appendix 16 Classification Specification - Social Services Worker 2

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP16_20020424_1200.pdf

Appendix 17 Classification Specification - Social Services Supervisor 1

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP17_20020424_1200.pdf

Appendix 18 Classification Specification - Social Services Supervisor 2

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP18_20020424_1200.pdf

Appendix 19 Classification Specification - Child Support Case Manager

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP19_20020424_1200.pdf

Appendix 20 Classification Specification - Case Manager/Investigator Supervisor 2

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP20_20020424_1200.pdf

Appendix 21 Classification Specification - Public Inquiries Assistant

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP21_20020424_1200.pdf

Appendix 22 Classification Specification - Public Information Specialist

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP22_20020424_1200.pdf

Appendix 23 Classification Specification - Custodial Worker

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP23_20020424_1200.pdf

Appendix 24 Classification Specification - Food Service Worker

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP24_20020424_1200.pdf

Appendix 25 Classification Specification - Food Operations Supervisor

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP25_20020424_1200.pdf

Appendix 26 Classification Specification - Groundskeeper

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP26_20020424_1200.pdf

Appendix 27 Classification Specification - Labor Crew Leader

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP27_20020424_1200.pdf

Appendix 28 Classification Specification - Community Support Coordinator

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP28_20020424_1200.pdf

Appendix 29 Classification Specification - Quality Control Reviewer

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP29_20020424_1200.pdf

Appendix 30 Classification Specification - Human Resources Officer 2

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP30_20020424_1200.pdf

Appendix 31 Classification Specification - Purchasing Assistant

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP31_20020424_1200.pdf

Appendix 32 Classification Specification - Eligibility/Referral Specialist 2

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP32_20020424_1200.pdf

Appendix 33 Classification Specification - Hearing Officer Supervisor

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP33_20020424_1200.pdf

Appendix 34 Classification Specification - Management Information Systems Specialist 1

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP34_20020424_1200.pdf

Appendix 35 Classification Specification - Management Information Systems Supervisor

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP35_20020424_1200.pdf

Appendix 36 Classification Specification - Nurse Supervisor

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP36_20020424_1200.pdf

Appendix 37 Classification Specification - Nursing Program Specialist

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP37_20020424_1200.pdf

Appendix 38 Classification Specification - Teacher

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP38_20020424_1200.pdf

Appendix 39 Classification Specification - Teacher Supervisor

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP39_20020424_1200.pdf

Appendix 40 Classification Specification - Budget Officer Supervisor

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP40_20020424_1200.pdf

Appendix 41 Classification Specification - Fiscal Officer

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP41_20020424_1200.pdf

Appendix 42 Classification Specification - Contract Evaluator

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP42_20020424_1200.pdf

Appendix 43 Classification Specification - Research Administrator

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP43_20020424_1200.pdf

Appendix 44 Classification Specification - Assistant County Job and Family Services Administrator

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP44_20020424_1200.pdf

Appendix 45 Classification Specification - County Job and Family Services Administrator

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP45_20020424_1200.pdf

Appendix 46 Classification Specification - Assistant Program Administrator

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP46_20020424_1200.pdf

Appendix 47 Classification Specification - Program Administrator

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP47_20020424_1200.pdf

Appendix 48 Classification Specification - Human Resources Administrator

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP48_20020424_1200.pdf

Appendix 49 Classification Specification - Researcher

See Appendix at

http://www.registerofohio.state.oh.us/pdfs/123/1/7/123$1-7-27_PH_FF_A_APP49_20020424_1200.pdf

R.C. 119.032 review dates: 02/06/2009 and 02/06/2014

Promulgated Under: 119.03

Statutory Authority: 124.09

Rule Amplifies: 124.14

Prior Effective Dates: 7/2/00, 1/29/01, 5/5/02