A refund of a camping, cabin or vessel moorage fees as set forth in rule 1501:41-2-08, 1501:41-2-11 1501:41-2-14,1501:41-2-16, 1501:41-2-20, 1501:41-2-24, or 1501:41-2-34 of the Administrative Code shall be issued in the event of an emergency, or in those situations where the chief, or the chief's authorized agent deems a refund appropriate.
For the purpose of this rule, an "emergency" is defined as any situation in which the necessity for vacancy of a facility is beyond control of the occupant. "Emergencies" include, but are not limited to:
(A) Death or illness of family member;
(B) Natural disaster or impending natural disaster at the park area or home of the occupant or lessee;
(C) Termination of necessary services at the park;
(D) Forced evacuation of the park due to epidemic, contamination, or any threat to the visitor's health or well being;
(E) Any other customer service issue of a severe nature that has been determined to be significantly detrimental to the visitor.
Five Year Review (FYR) Dates: 01/08/2016 and 03/26/2021
Promulgated Under: 119.03
Statutory Authority: 1541.01
Rule Amplifies: 1541.01 , 1541.03, 1541.09
Prior Effective Dates: 7/1/80, 5/16/82