3701-19-09 General requirements for hospice care program personnel.

(A) Each hospice care program shall utilize personnel that have appropriate training and qualifications for the services that they provide. Any staff member, including a volunteer, who functions in a professional capacity shall meet the standards applicable to that profession, including but not limited to possessing current Ohio licensure, registration, or certification, if required by law, and practicing within the applicable scope of practice.

(B) The hospice care program shall provide each staff member, including volunteer and contracted staff members, with a written job description delineating his or her responsibilities. The program shall assure that all staff members, including volunteers, provide services to hospice patients and their families in compliance with all of the following standards:

(1) Services are provided in accordance with the patients' plans of care;

(2) Services are provided in accordance with the policies and procedures developed by the interdisciplinary team;

(3) Services are provided in accordance with current and accepted standards of practice;

(4) Services are provided by staff members who comply with the program's employee health policies; and

Interpretive guideline: The hospice care program shall have written employee health policies which include the following requirements for any staff member, including a volunteer, temporary agency employee, or paid consultant used by the hospice care program who has direct hospice patient contact.

(a) The hospice care program shall have a written plan to ensure the health and safety of hospice patients that includes policies and procedures regarding screening of staff for communicable diseases.

(b) The hospice care program shall have written policies and procedures regarding measures taken to prevent staff with direct hospice patient contact who have been diagnosed with a communicable disease from transmitting this disease to patients, care givers or other staff. The policies shall indicate when infected or ill staff must not render direct patient care.

(c) The hospice care program shall document, as applicable, compliance with U.S. department of labor's occupational safety and health administration (OSHA), U.S. centers for disease control and prevention (CDC) and applicable Ohio department of health standards concerning health requirements for staff provision of services in health care settings, including requirements for maintaining tuberculosis control.

(5) All services are documented in the patient's central clinical record.

(C) Each hospice care program shall ensure that all personnel treat each patient and his or her property with respect, not abuse or neglect patients, and not misappropriate a patient's property.

(D) Each hospice care program shall employ personnel without discrimination on the basis of sex, age, race, creed, national origin, or handicap.

(E) Each hospice care program shall provide an ongoing training program for its personnel, including volunteers.

Interpretive guideline: The program shall provide both orientation and continuing training to all staff members. The orientation shall be appropriate to the tasks that each staff member will be expected to perform. Continuing training shall be designed to assure maintenance of appropriate skill levels and that personnel are informed of changes in techniques, philosophies, goals, and similar matters. The continuing training may include attending and participating in professional meetings and seminars.

(F) Each hospice care program shall evaluate the performance of each staff member regularly.

(G) Except as provided in Chapter 3701-13 of the Administrative Code, no hospice care program shall employ a person who applies on or after January 27, 1997, for a position that involves the provision of direct care to an older adult, if the person:

(1) Has been convicted of or pleaded guilty to an offense listed in division (C)(1) of section 3712.09 of the Revised Code; or

(2) Fails to complete the form(s) or provide fingerprint impressions as required by division (B)(3) of section 3712.09 of the Revised Code.

Effective: 08/23/2009
R.C. 119.032 review dates: 05/19/2009 and 08/15/2014
Promulgated Under: 119.03
Statutory Authority: 3712.03
Rule Amplifies: 3712.01 , 3712.06 , 3712.09
Prior Effective Dates: 12/31/1990, 9/5/97, 10/17/99