As used in this chapter:
(A) "Bona fide dispute" means a reasonable dispute registered with the commission's call center or a formal complaint filed with the commission's docketing division.
(B) "Business day" means, for purposes of initiation or installation of service, a day when a gas or natural gas company performs regularly scheduled installation and, for all other purposes, a day when the provider observes regularly scheduled customer service office hours.
(C) "Commission" means the public utilities commission of Ohio.
(E) "Consumer" means any person who receives service from a gas or natural gas company.
(G) "Customer" means any person who has an agreement, by contract and/or tariff, with a gas or natural gas company to receive service or any person who requests or makes application for service from a gas or natural gas company.
(H) "Customer premises" means the residence(s), building(s), or office(s) of a customer.
(I) "Fraudulent practice" means an intentional misrepresentation or concealment of a material fact that the gas or natural gas company relies on to its detriment. Fraudulent practice does not include tampering or unauthorized reconnection of gas service.
(J) "Gas company" means a company that meets the definition of a gas company set forth in section 4905.03 of the Revised Code and that alsomeets the definition of a public utility under section 4905.02 of the Revised Code.
(L) "Manometer" means an instrument for measuring the pressure of gas or natural gas.
(M) "Natural gas company" means a company that meets the definition of a natural gas company set forth in section 4905.03 of the Revised Code and that also meets the definition of a public utility under section 4905.02 of the Revised Code.
(N) "Nonresidential gas service" means a gas or natural gas service provided to any location where the use is primarily of a business, professional, institutional, or occupational nature.
(O) "Person" includes an individual, corporation, company, co-partnership, association, or joint venture.
(P) "Pounds per square inch gauge" refers to a measurement when testing gas pressure.
(Q) "Residential gas service" means a gas or natural gas service provided to any location where the use is primarily of a domestic nature.
(S) "Slamming" means the transfer of or requesting the transfer of a customer's competitive natural gas service to another provider without obtaining the customer's consent.
(U) "Small gas company" means a gas company serving seventy-five thousand or fewer customers.
(V) "Small natural gas company" means a natural gas company serving seventy-five thousand or fewer customers.
(W) "Tampering" means to interfere with, damage, or bypass a utility meter, gas line, or gas facilities with the intent to impede the correct registration of a meter or the proper functions of a gas line or gas facilities so far as to reduce the amount of utility service that is registered on or reported by the meter. Tampering includes the unauthorized reconnection of a utility meter, gas line, or gas facility that has been disconnected by the utility.
R.C. 119.032 review dates: 10/18/2010 and 09/30/2014
Promulgated Under: 111.15
Statutory Authority: 4905.04 , 4905.06 , 4905.22 , 4905.28
Rule Amplifies: 4905.04 , 4905.06 , 4905.22 , 4905.28
Prior Effective Dates: 12/07/2006