(A) Each wireless service provider and reseller, in calculating its end user count information for submission to the Ohio 9-1-1 coordinator, under division (A)(1) of section 4931.64 of the Revised Code, shall adjust counts between counties utilizing the four-digit extended zone improvement program postal code information, as utilized by the United States postal service.
(B) Each wireless service provider or reseller, in calculating its end user count information for submission to the Ohio 9-1-1 coordinator, under division (A)(1) of section 4931.64 of the Revised Code, shall adjust its count for those prepaid end users for which it does not hold billing address information based upon either:
(1) The county in which the sale of minutes occurred.
(2) The percentage of its total postpaid end users reported for each county.
(C) The Ohio 9-1-1 coordinator may waive the requirements established in paragraph (A) or (B) of this rule and permit a wireless service provider to utilize an alternate internal method of allocating end users between counties upon written request to the Ohio 9-1-1 coordinator. Any such alternate method shall be found reliable, effective, and in agreement with section 4931.64 of the Revised Code prior to a waiver being granted.
(D) Each enhanced 9-1-1 system service provider (SSP) that discovers a disruption or impairment of automatic number identification (ANI) or automatic location identification (ALI) information, not occurring on the public safety answering point's (PSAP) premises, shall report, by telephone or electronic means, to the Ohio 9-1-1 coordinator within two hours, and to the affected PSAP as soon as reasonably possible when the disruption is both:
(1) Expected to last for a period in excess of thirty minutes.
(2) Potentially affects at least nine hundred thousand user minutes.
(E) Each SSP, experiencing a disruption defined under paragraph (D) of this rule, shall notify, as soon as possible, by telephone or other electronic means, any official who has been designated by the management of the affected 9-1-1 facility as the SSP's contact person for the communication outages at that facility; and the SSP shall convey to that person all available information that may be useful to the management of the affected facility in mitigating the effects of the outage on efforts to communicate with that facility.
(F) Each SSP, experiencing a disruption defined under paragraph (D) of this rule, shall electronically submit to the Ohio 9-1-1 coordinator the following information:
(1) A notification within two hours of discovering that it has experienced a disruption of a 9-1-1 facility, which shall include the name of the reporting entity, the date and time of the onset of the disruption, a brief description of the problem, the particular service affected, the geographic area affected by the disruption, and a contact name and telephone number by which the Ohio 9-1-1 coordinator may contact the entity.
(2) Not later than seventy-two hours after discovering the outage, an initial communications outage report, which shall include all pertinent information then available on the disruption and shall be submitted in good faith.
(3) Not later than thirty days after discovering the outage, the SSP shall submit electronically a final communications outage report, which shall include all pertinent information on the disruption, including any information that was not contained in, or that has changed from that provided in the initial report.
(G) Each enhanced 9-1-1 SSP shall maintain the ability to reroute calls to another PSAP or secondary answering point.
(H) Each enhanced 9-1-1 SSP shall retain and record the reliability information it collects from each PSAP within its service territory. Such information shall be retained for a period of time in accordance with Chapter 4901:1-5 of the Administrative Code, and shall be made available to the Ohio 9-1-1 coordinator upon request. Each SSP shall submit, no later than June 1, 2007, the error reporting categories it collects and definitions for these categories to the Ohio 9-1-1 coordinator. An SSP may revise its reporting categories (starting with the next succeeding calendar year) by submitting such revisions and definitions for such revisions to the Ohio 9-1-1 coordinator for review and acceptance. Reporting categories should reflect the general accuracy of the 9-1-1 database. If the company and the Ohio 9-1-1 coordinator cannot agree on any revised reporting category, the 9-1-1 coordinator and/or the company may apply, within forty-five days after submission of the reporting categories, to the commission for resolution of the dispute.