(A) Individually metered residential service accounts will be considered delinquent and subject to the utility company's disconnection procedures for nonpayment if the account meets one of the following criteria:
(1) The customer has not made full payment or arrangements for payment by the due date, for any given bill containing a previous balance for regulated services provided by the utility company.
(2) The customer is in default on an extended payment plan.
(3) The customer fails to make the initial payment on an extended payment plan.
(B) The minimum payment necessary in order to avoid the disconnection procedures shall not be greater than the delinquent amount, i.e., that portion of the bill that represents a previous balance for regulated services provided by the utility company.
Five Year Review (FYR) Dates:
Promulgated Under: 111.15
Statutory Authority: 4905.04
Rule Amplifies: 4905.06, 4905.22, 4933.12, 4933.121, 4933.122
Prior Effective Dates: 9/1/04, 11/1/10