(A) Each competitive retail electric service provider shall establish and maintain records and data sufficient to:
(1) Verify its compliance with the requirements of any applicable commission rules.
(2) Support any investigation of customer complaints.
(B) Unless otherwise prescribed in this chapter, all records required by this chapter shall be retained for no less than two years.
(C) Unless otherwise prescribed by the commission or its authorized representatives, all records required by this chapter shall be provided to the staff within three business days of its request.
Five Year Review (FYR) Dates: 07/21/2014 and 07/24/2019
Promulgated Under: 111.15
Statutory Authority: 4928.06, 4928.10
Rule Amplifies: 4928.10
Prior Effective Dates: 9/18/00, 1/1/04, 6/29/09