5101:3-26-09.1 Managed health care programs: third party recovery.

(A) Tort

(1) Pursuant to sections 5101.58 and 5101.59 of the Revised Code, ODJFS maintains all rights of recovery (tort) against the liability of any third party payer (TPP) for the cost of medical services arising out of any accident/incident related to an injury of a member.

(2) Managed care plans (MCPs) are prohibited from accepting any settlement, compromise, judgment, award, or recovery of any action or claim by the member.

(3) MCPs must notify ODJFS and/or its designated entity within fourteen calendar days of all requests for the release of financial and medical records to a member or the member's representative pursuant to the filing of a tort action. Notification must be made via the "Notification of Third Party (tort) Request For Release" form (JFS 03245, rev. 1/2011) or a method determined by the ODJFS designated entity, provided ODJFS has approved the designated entity's method and notified MCPs.

(4) MCPs must submit a summary of financial information to ODJFS and/or its designated entity within thirty calendar days of receiving an original authorization to release a financial claim statement letter from ODJFS pursuant to a tort action. MCPs must use the "Tort Summary Statement for ODJFS" form (JFS 03246, rev. 1/2011) or a method determined by the ODJFS designated entity, provided ODJFS has approved the designated entity's method and notified MCPs. Upon request, the MCPs must provide ODJFS and/or its designated entity with true copies of medical claims.

(B) Coordination of benefits (COB)

(1) ODJFS assigns its right to third party (TP) resources (coordination of benefits) to contracted MCPs for services rendered to each member during periods of membership, except as stated in paragraph (A) of this rule.

(2) MCPs must act to provide coordination of benefits if a member has third party resources available for the payment of medical expenses for medically necessary medicaid-covered services. Such expenses will be paid in accordance with this rule and sections 5101.58 and 5101.59 of the Revised Code.

(3) The MCP is the payer of last resort when a member has third party resources available for payment of medical expenses for medicaid-covered services, except for those resources listed in paragraphs (B)(3)(a) to (B)(3)(c) of this rule. In these instances, the MCP is the primary payer.

(a) Resources provided through the children with medical handicaps program under Title V of the Social Security Act, as specified in rule 5101:3-1-03 of the Administrative Code.

(b) Resources that are exempt from primary payer status under Title XIX of the Social Security Act.

(c) Resources provided through the state sponsored program awarding reparations to victims of crime, as set forth in sections 2743.51 to 2743.72 of the Revised Code.

(4) MCPs will take reasonable measures to ascertain and verify any third party resources that are available to the member. When an MCP denies a claim due to third party liability (TPL), the MCP must timely share appropriate and available information regarding the third party resources to the provider for the purposes of coordination of benefits, including, but not limited to, the following information:

(a) Insurance company name;

(b) Insurance company billing address for claims;

(c) Member's group number;

(d) Member's policy number; and

(e) Policy holder name.

(5) MCPs must require providers who are submitting TPL claims to the MCPs to request information regarding third party benefit(s) from the member or his/her authorized representative. If the member or the member's authorized representative specifies that the member has no TP benefit(s), or the provider is unable to determine that the member has third party benefit(s), the MCP must permit the provider to submit a claim to the MCP. If, as a result of requesting the information, the provider determines that TP liability exists, the MCP must allow the provider to submit a claim for reimbursement if he/she first takes reasonable measures to obtain TP payment(s) as set forth in paragraph (B)(6) of this rule.

(6) The MCP must be the last payer to receive and adjudicate the claim, except for those exemptions listed in paragraph (B)(3) of this rule. The MCP must require providers to take reasonable measures to obtain all third party payments and file claims with all TPPs prior to billing the MCP. MCPs must permit providers who have taken reasonable measures to obtain all third party payments, but who have not received payment from a TPP, or have taken reasonable measures and received partial payment, to submit a claim to the MCP requesting reimbursement for the rendered service(s).

(a) MCPs must process claims when the provider has complied with one or more of the following reasonable measures:

(i) The provider first submits a claim to the TPP for the rendered service(s) and does not receive a remittance advice or other communication from the TPP within ninety days after the submission date. MCPs may require providers to document the claim and date of the claim submission to the TPP.

(ii) The provider has retained and/or submitted at least one of the following types of documentation that indicates a valid reason for non-payment for the service(s) that is not related to provider error:

(a)Documentation from the TPP;

(b)Documentation from the TPP's automated eligibility and claim verification system;

(c)Documentation from the TPP's member benefits reference guide/manual; or

(d)Any other information and/or documentation from the TPP that there is no third party benefit coverage for the rendered service(s).

(iii) The provider submitted a claim to the TPP and received a partial payment along with a remittance advice documenting the allocation of the charges.

(b) Valid reasons for non-payment from a third party payer to the provider for a third party benefit claim include, but are not limited to, the following:

(i) The service(s) is not covered under the member's third party benefits.

(ii) The member does not have third party benefits through the TPP for the date of service.

(iii) All of the provider's billed charges or the TPP's approved rate was applied, in whole or in part, to the member's third party benefit deductible amount, coinsurance and/or co-payment for the TPP. The provider may then submit a secondary claim to the MCP showing the appropriate amount received from the TPP.

(iv) The member has not met any required waiting periods, or residency requirements for his/her third party benefits, or was non-compliant with the TPP's requirements in order to maintain coverage.

(v) The member is a dependent of the individual with third party benefits, but the benefits do not cover the individual's dependents.

(vi) The member has reached the lifetime benefit maximum for the medical service or third party benefits being billed to the third party payer.

(vii) The TPP is disputing or contesting its liability to pay the claim or cover the service.

(7) If the provider receives payment from the TPP after the MCP has made payment, the MCP must require the provider to repay the MCP any amount overpaid by the MCP. The MCP must not allow the provider to reimburse any overpaid amounts to the member.

(8) MCPs must make available to providers information on how to submit a claim that will have a zero paid amount in the third party field on the claim.

(9) MCP reimbursement for third party claims will not exceed the MCP allowed amount for the service, less all third party payments for the service.

(10) An MCP's timely filing limits for provider claims shall be at least ninety days from the date of the remittance advice that indicates adjudication or adjustment of the third party claim by the TPP.

(11) MCPs must ensure that providers do not hold liable or bill members in the event that the MCP cannot or will not pay for covered services unless all of the specifications set forth in paragraph (D)(9) of rule 5101:3-26-05 and paragraph (E) of rule 5101:3-26-11 of the Administrative Code are met. The provider may not collect and/or bill the member for any difference between the MCP payment and the provider's charge or request the member to share in the cost through a deductible, coinsurance, co-payment, or other similar charge, other than MCP co-payments as permitted in rule 5101:3-26-12 of the Administrative Code.

Effective: 08/01/2011
R.C. 119.032 review dates: 05/17/2011 and 08/01/2016
Promulgated Under: 119.03
Statutory Authority: 5111.02 , 5111.16 , 5111.17
Rule Amplifies: 5111.01 , 5111.02 , 5111.021 , 5111.16 , 5111.17
Prior Effective Dates: 11/1/94, 7/1/97 (Emer), 9/27/97, 7/1/01, 7/1/03, 6/1/06, 7/1/07, 9/15/08