Rule 5101:12-80-05.5 | Check replacement.
(A) This rule describes the process to replace a check issued by child support payment central (CSPC) when the check is lost, stolen, destroyed, issued in error, or mutilated.
(B) When a check is mutilated, the payee may request a replacement check. The payee will submit the mutilated check to the child support enforcement agency (CSEA). The CSEA will then mark "void" on the mutilated check and fax or email a copy of the JFS 07741, "Child Support Payment Central (CSPC) Check Void Request" (effective or revised effective date as identified in rule 5101:12-80-99 of the Administrative Code) and the mutilated check to CSPC.
(C) When the original check was lost, stolen, or destroyed, the payee may request a replacement check. The CSEA will verify whether the original check has been redeemed. The CSEA will complete the verification no earlier than fourteen days after the date that the original check was issued.
(1) When the original check is not redeemed, the CSEA will have the payee complete the JFS 04021, "Affidavit for stop payment" (effective or revised effective date as identified in rule 5101:12-80-99 of the Administrative Code), and return the JFS 04021 to the CSEA. The CSEA will then complete the JFS 07749, "Child Support Payment Central (CSPC) Stop Payment Request" (effective or revised effective date as identified in rule 5101:12-80-99 of the Administrative Code), and will submit both documents to CSPC.
(2) When the original check is redeemed, the CSEA will notify the payee that the original check has been redeemed and is not eligible for replacement.
Last updated May 1, 2025 at 7:54 AM
Supplemental Information
Amplifies: 3121.43
Five Year Review Date: 5/1/2030
Prior Effective Dates: 10/1/1985 (Emer.), 1/1/1986 (Emer.), 4/1/1986, 11/15/1986, 12/1/1987 (Emer.), 2/29/1988, 6/10/1988, 12/20/1988, 9/1/1989 (Emer.), 11/30/1989, 8/1/1990, 1/1/1991, 4/1/1992, 6/1/1993, 12/1/1994, 6/1/1995, 7/1/1996, 1/1/1998, 4/24/2000 (Emer.), 7/10/2000, 10/15/2001, 5/8/2003, 4/3/2005, 1/15/2008, 9/15/2013, 2/15/2020