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This website publishes administrative rules on their effective dates, as designated by the adopting state agencies, colleges, and universities.

Rule 5122-28-04 | Consumer outcomes.


(A) The purpose of this rule is to ensure that each provider collects data on consumer outcomes in order to improve its ability to provide quality mental health and addiction services.

(B) The following definition applies to this rule:

"Consumer outcomes" means indicators of health or well-being for an individual or family as measured by statements or observed characteristics of the consumer or family, not characteristics of the system. These measures provide an overall status measure with which to better understand the life situation of a consumer or family.

(C) Each provider shall use a system to measure consumer outcomes for children, youth and adults.

(1) Data to be collected shall include:

(a) Whether treatment plan goals were met; and

(b) Satisfaction with services.

(2) The frequency of data collection shall be:

(a) Beginning of services;

(b) End of services; and

(c) At intervals as defined in agency polices.

The provider shall include attention to client population and needs in determining the appropriate intervals at which to collect data. The provider may describe different intervals based on varying population characteristics.

(D) A service provider may determine when to clinically or administratively discharge a client from provider services, if ever. However, for the purposes of required reporting in accordance with section 5119.61 of the Revised Code, a service provider shall report data if requested by the department.

Supplemental Information

Authorized By: 5119.36, 5119.61
Amplifies: 5119.36, 5119.61
Five Year Review Date: 3/27/2022
Prior Effective Dates: 9/4/2003, 7/1/2011