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Rule 4901:1-9-07 | Rules, regulations, and practices for the construction of electric line extensions.

...residential. (B) Tariff requirements (1) Each electric utility shall have on file with the commission an approved tariff schedule for the provision of line extensions consistent with the requirements of this rule. (2) In the event that provisions are required to implement circumstances not addressed in this rule, the electric utility shall address those circumstances in its application, but shall make its best eff...

Rule 4901:1-9-07 | Rules, regulations, and practices for the construction of electric line extensions.

... nonresidential. (B) Tariff criteria (1) Each electric utility shall have on file with the commission an approved tariff schedule for the provision of line extensions consistent with the requirements of this rule. (2) In the event that provisions are required to implement circumstances not addressed in this rule, the electric utility shall address those circumstances in its application, but ...

Rule 4901:1-10-01 | Definitions.

...rth in division (A)(6) of section 4928.01 of the Revised Code. (N) "Electric light company" shall have the meaning set forth in division (A)(4) of section 4905.03 of the Revised Code. (O) "Electric services company" shall have the meaning set forth in division (A)(9) of section 4928.01 of the Revised Code. (P) "Electric utility" as used in this chapter shall have the meaning set forth in division (A)(11) of sectio...

Rule 4901:1-10-01 | Definitions.

...rth in division (A)(6) of section 4928.01 of the Revised Code. (N) "Electric light company" shall have the meaning set forth in division (A)(4) of section 4905.03 of the Revised Code. (O) "Electric services company" shall have the meaning set forth in division (A)(9) of section 4928.01 of the Revised Code. (P) "Electric utility" as used in this chapter shall have the meaning set forth in divisi...

Rule 4901:1-10-01 | Definitions.

...rth in division (A)(6) of section 4928.01 of the Revised Code. (N) "Electric light company" has the meaning set forth in division (A)(4) of section 4905.03 of the Revised Code. (O) "Electric services company" has the meaning set forth in division (A)(9) of section 4928.01 of the Revised Code. (P) "Electric utility" as used in this chapter has the meaning set forth in division (A)(11) of section 492...

Rule 4901:1-10-02 | Purpose and scope.

...(A) The rules in this chapter: (1) Apply to investor-owned electric utilities, as defined in this chapter, and transmission owners. (2) Are intended to promote safe and reliable service to consumers and the public, and to provide minimum standards for uniform and reasonable practices. (B) The commission may, in addition to the rules in this chapter, require electric utilities and/or transmission owners to furnish ...

Rule 4901:1-10-02 | Purpose and scope.

...(A) The rules in this chapter: (1) Apply to investor-owned electric utilities, as defined in this chapter, and transmission owners. (2) Are intended to promote safe and reliable service to consumers and the public, and to provide minimum standards for uniform and reasonable practices. (B) The commission may, upon an application or a motion filed by a party, waive any requirement of this cha...

Rule 4901:1-10-03 | Records.

...(A) Retention of records (1) Unless otherwise specified in this chapter or in paragraph (A)(2) of this rule, the regulations governing the retention and preservation of electric utility records are set forth in the appendix to rule 4901:1-9-06 of the Administrative Code. (2) Unless otherwise specified in this chapter, each electric utility shall maintain, for three years, records that are sufficient to demonstrate ...

Rule 4901:1-10-03 | Records.

...(A) Retention of records (1) Unless otherwise specified in this chapter or in paragraph (A)(2) of this rule, the regulations governing the retention and preservation of electric utility records are set forth in the appendix to rule 4901:1-9-06 of the Administrative Code. (2) Unless otherwise specified in this chapter, each electric utility shall maintain, for three years, records that are suffic...

Rule 4901:1-10-05 | Metering.

...l comply with the 2008 version of ANSI C12.1 standards. No metering device shall be placed in service or knowingly allowed to remain in service if it does not comply with these standards. (C) Electric utility employees or authorized agents of the electric utility shall have the right of access to the electric utility's metering equipment for the purpose of reading, replacing, repairing, or testing the meter, or dete...

Rule 4901:1-10-05 | Metering.

...er accuracy shall comply with the 2014 version of ANSI C12.1 standards. No metering device shall be placed in service or knowingly allowed to remain in service if it does not comply with these standards. (C) Electric utility employees or authorized agents of the electric utility shall have the right of access to the electric utility's metering equipment for the purpose of reading, replacing, ...

Rule 4901:1-10-05 | Metering.

...er accuracy shall comply with the 2014 version of ANSI C12.1 standards. (C) Electric utility employees or authorized agents of the electric utility shall have the right of access to the electric utility's metering equipment for the purpose of reading, replacing, repairing, or testing the meter, or determining that the installation of the metering equipment is in compliance with the electric ...

Rule 4901:1-10-07 | Outage and Accident reports.

... means an interruption of service to: (1) One thousand, two hundred fifty customers in an area for a projected or actual period of two hours or more. (2) Six hundred twenty-five customers in an area for a projected or actual period of eight hours or more. (3) One hundred or more customers in an area for a projected or actual period of twenty-four hours or more. (4) A facility of any te...

Rule 4901:1-10-08 | Electric utility emergency plans and coordination for restoration of electric service.

... reference such document in the plan: (1) A table of contents, mission statement, and major objectives for the plan. (2) A description of procedures the electric utility uses to move from its normal operations to each stage or level of outage response and restoration of services. (3) A description of the electric utility's requirements for restoring service. In the event of an interruption of electric service duri...

Rule 4901:1-10-08 | Electric utility emergency plans and coordination for restoration of electric service.

...lude at least the following elements: (1) A table of contents. (2) A description of procedures the electric utility uses to move from its normal operations to each stage or level of outage response and restoration of services. (3) A description of the electric utility's requirements for restoring service. In the event of an interruption of electric service during a period of emergency or disast...

Rule 4901:1-10-09 | Minimum customer service levels.

...ice or upgrade of service as follows: (1) Ninety-nine per cent of new service installations requiring no construction of electric facilities shall: (a) Be completed within three business days, except for meters that are capable of starting and stopping service remotely, after the electric utility has been notified that the service location is ready for service and all necessary tariff and regulatory requirements ha...

Rule 4901:1-10-09 | Minimum customer service levels.

...or upgrade of service as follows: (1) Ninety-nine per cent of new service installations requiring no construction of electric facilities shall: (a) Be completed within three business days, except for meters that are capable of starting and stopping service remotely, after the electric utility has been notified that the service location is ready for service and all necessary tariff and regula...

Rule 4901:1-10-09 | Minimum customer service levels.

...or upgrade of service as follows: (1) Ninety-nine per cent of new service installations requiring no construction of electric facilities shall: (a) Be completed within three business days, except for meters that are capable of starting and stopping service remotely, after the electric utility has been notified that the service location is ready for service and all necessary tariff and regula...

Rule 4901:1-10-10 | Distribution system reliability.

...es and minimum performance standards. (1) The service reliability indices are as follows: "CAIDI," or the customer average interruption duration index, represents the average interruption duration or average time to restore service per interrupted customer. CAIDI is expressed by the following formula: CAIDI equals sum of customer interruption durations divided by total number of customer interruptions "SAIFI," or...

Rule 4901:1-10-10 | Distribution system reliability.

...nd minimum performance standards. (1) The service reliability indices are as follows: "CAIDI," or the customer average interruption duration index, represents the average interruption duration or average time to restore service per interrupted customer. CAIDI is expressed by the following formula: CAIDI equals sum of customer interruption durations divided by total number of customer interr...

Rule 4901:1-10-10 | Distribution system reliability.

...nd minimum performance standards. (1) The service reliability indices are as follows: "CAIDI," or the customer average interruption duration index, represents the average interruption duration or average time to restore service per interrupted customer. CAIDI is expressed by the following formula: CAIDI equals sum of customer interruption durations divided by total number of customer interr...

Rule 4901:1-10-11 | Distribution circuit performance.

... for calculating circuit performance. (1) Circuit performance data during major events and transmission outages shall be excluded from the calculation of circuit performance. (2) Each electric utility shall submit, for review and acceptance by the director of the service monitoring and enforcement department, a method to calculate circuit performance, based on the service reliability indices defined in paragraph (B...

Rule 4901:1-10-11 | Distribution circuit performance.

... calculating circuit performance. (1) Circuit performance data during major events and transmission outages shall be excluded from the calculation of circuit performance. (2) Each electric utility shall submit, for review and acceptance by the director of the service monitoring and enforcement department, a method to calculate circuit performance, based on the service reliability indices def...

Rule 4901:1-10-11 | Distribution circuit performance.

... calculating circuit performance. (1) Circuit performance data during major events and transmission outages shall be excluded from the calculation of circuit performance. (2) Each electric utility shall submit, for review and acceptance by the director of the service monitoring and enforcement department, a method to calculate circuit performance, based on the service reliability indices def...

Rule 4901:1-10-12 | Provision of customer rights and obligations.

... for complaints, which shall include: (1) How complaints are made to the electric utility, including a local or toll free number, an address and a website, if applicable. (2) A statement that: "If your complaint is not resolved after you have called (your electric utility), or for general utility information, residential and business customers may contact the public utilities commission of Ohio (PUCO) for assista...