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7.S.1 and 7.S.3
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Rule 4901:1-7-21 | Resale.

...[Comment: For dates of references to a section of either the United States Code or a regulation in the Code of Federal Regulations, see rule 4901:1-7-02 of the Administrative Code.] (A) Resale provisioning (1) Telecommunications services available for resale by any local exchange carrier (LEC) are to be pursuant to 47 U.S.C. 251(b)(1). (2) Incumbent LECs are to provide its retail telecommunication...

Rule 4901:1-7-22 | Customer migration.

...[Comment: For dates of references to a section of either the United States Code or a regulation in the Code of Federal Regulations, see rule 4901:1-7-02 of the Administrative Code.] (A) Each competitive local exchange carrier (CLEC) shall be required to provide systems to facilitate the migration of customers between local exchange carriers (LECs). Such systems may be manual but must enable another L...

Rule 4901:1-7-22 | Customer migration.

...[Comment: For dates of references to a section of either the United States Code or a regulation in the Code of Federal Regulations, see rule 4901:1-7-02 of the Administrative Code.] (A) Each competitive local exchange carrier (CLEC) is to provide systems to facilitate the migration of customers between local exchange carriers (LECs). Such systems may be manual but are to enable another LEC to migrate...

Rule 4901:1-7-24 | Local number portability (LNP).

...[Comment: For dates of references to a section of either the United States Code or a regulation in the Code of Federal Regulations, see rule 4901:1-7-02 of the Administrative Code.] (A) Telephone companies do not have a proprietary interest in the customer's telephone number. Customers must have the ability to retain the same telephone number as they change from one telephone company to another at th...

Rule 4901:1-7-26 | Competition safeguards.

...[Comment: For dates of references to a section of either the United States Code or a regulation in the Code of Federal Regulations, see rule 4901:1-7-02 of the Administrative Code.] (A) Disclosure of information (1) Definitions (a) For the purpose of this rule, "customer proprietary network information" (CPNI) shall be defined in accordance with 47 U.S.C. 222(h)(1). (b) For the purpose of this rul...

Rule 4901:1-7-26 | Competition safeguards.

...[Comment: For dates of references to a section of either the United States Code or a regulation in the Code of Federal Regulations, see rule 4901:1-7-02 of the Administrative Code.] (A) Disclosure of information (1) Definitions (a) For the purpose of this rule, "customer proprietary network information" (CPNI) is defined in accordance with 47 U.S.C. 222(h)(1). (b) For the purpose of this rule, "su...

Rule 4901:1-7-27 | Local exchange carrier default.

...(A) In the event a local exchange carrier (LEC) intends to terminate another LEC's access to its network for nonpayment or any other material default, as defined by an agreement between the LECs, and in the event such termination of service would effectively result in the disconnection of the defaulting LEC's customers from the local telecommunications network without a customer notice, consistent...

Rule 4901:1-7-27 | Local exchange carrier default.

...(A) In the event a local exchange carrier (LEC) intends to terminate another LEC's access to its network for nonpayment or any other material default, as defined by an agreement between the LECs, and in the event such termination of service would effectively result in the disconnection of the defaulting LEC's customers from the local telecommunications network without a customer notice, consistent...

Rule 4901:1-10-01 | Definitions.

...As used in this chapter: (A) "Advanced meter" means any electric meter that meets the pertinent engineering standards using digital technology and is capable of providing two-way communications with the electric utility to provide usage and/or other technical data. (B) "Advanced meter opt-out service" means a service provided by an electric utility under the terms and conditions of a commission-approved tariff, whi...

Rule 4901:1-10-01 | Definitions.

...As used in this chapter: (A) "Advanced meter" means any electric meter that meets the pertinent engineering standards using digital technology and is capable of providing two-way communications with the electric utility to provide usage and/or other technical data. (B) "Advanced meter opt-out service" means a service provided by an electric utility under the terms and conditions of a commission-...

Rule 4901:1-10-01 | Definitions.

...As used in this chapter: (A) "Advanced meter" means any electric meter that meets the pertinent engineering standards using digital technology and is capable of providing two-way communications with the electric utility to provide usage and/or other technical data. (B) "Advanced meter opt-out service" means a service provided by an electric utility under the terms and conditions of a commission-...

Rule 4901:1-10-04 | Equipment for voltage measurements and system voltage and frequency requirements.

...(A) Portable indicating instruments (e.g., electro-mechanical indicating, electronic indicating, and electronic indicating and recording) used to test or record service voltage at the customer's premises in response to a customer inquiry or complaint shall be checked for accuracy against a recognized standard. For transmission facilities within the commission's jurisdiction, the voltage measuring equipment accuracy a...

Rule 4901:1-10-04 | Equipment for voltage measurements and system voltage and frequency requirements.

...(A) Portable indicating instruments (e.g., electro-mechanical indicating, electronic indicating, and electronic indicating and recording) used to test or record service voltage at the customer's premises in response to a customer inquiry or complaint shall be checked for accuracy against a recognized standard. For transmission facilities within the commission's jurisdiction, the voltage measuring ...

Rule 4901:1-10-08 | Electric utility emergency plans and coordination for restoration of electric service.

...(A) Each electric utility shall maintain an emergency plan(s) in accordance with this rule. Each emergency plan shall include at least the following elements, or if these elements are contained in another document, each electric utility shall reference such document in the plan: (1) A table of contents, mission statement, and major objectives for the plan. (2) A description of procedures the electric utility uses t...

Rule 4901:1-10-08 | Electric utility emergency plans and coordination for restoration of electric service.

...(A) Each electric utility shall maintain an emergency plan(s) in accordance with this rule. Each emergency plan shall include at least the following elements: (1) A table of contents. (2) A description of procedures the electric utility uses to move from its normal operations to each stage or level of outage response and restoration of services. (3) A description of the electric utility's r...

Rule 4901:1-10-09 | Minimum customer service levels.

...(A) On a calendar monthly basis, each electric utility shall complete the installation of new service or upgrade of service as follows: (1) Ninety-nine per cent of new service installations requiring no construction of electric facilities shall: (a) Be completed within three business days, except for meters that are capable of starting and stopping service remotely, after the electric utility has been notified that...

Rule 4901:1-10-09 | Minimum customer service levels.

...(A) On a calendar monthly basis, each electric utility shall complete the installation of new service or upgrade of service as follows: (1) Ninety-nine per cent of new service installations requiring no construction of electric facilities shall: (a) Be completed within three business days, except for meters that are capable of starting and stopping service remotely, after the electric utilit...

Rule 4901:1-10-09 | Minimum customer service levels.

...(A) On a calendar monthly basis, each electric utility shall complete the installation of new service or upgrade of service as follows: (1) Ninety-nine per cent of new service installations requiring no construction of electric facilities shall: (a) Be completed within three business days, except for meters that are capable of starting and stopping service remotely, after the electric utilit...

Rule 4901:1-10-11 | Distribution circuit performance.

...(A) General. This rule sets forth a method for determining the performance of each electric utility's distribution circuits. (B) Circuit performance methodology. The following provisions apply to the determination of the appropriate method for calculating circuit performance. (1) Circuit performance data during major events and transmission outages shall be excluded from the calculation of circuit performance. (2)...

Rule 4901:1-10-11 | Distribution circuit performance.

...(A) General. This rule sets forth a method for determining the performance of each electric utility's distribution circuits. (B) Circuit performance methodology. The following provisions apply to the determination of the appropriate method for calculating circuit performance. (1) Circuit performance data during major events and transmission outages shall be excluded from the calculation of c...

Rule 4901:1-10-11 | Distribution circuit performance.

...(A) General. This rule sets forth a method for determining the performance of each electric utility's distribution circuits. (B) Circuit performance methodology. The following provisions apply to the determination of the appropriate method for calculating circuit performance. (1) Circuit performance data during major events and transmission outages shall be excluded from the calculation of c...

Rule 4901:1-10-12 | Provision of customer rights and obligations.

...Each electric utility shall provide to new customers, upon application for service, and existing customers upon request, a written summary of their rights and obligations under this chapter. This written summary shall also be prominently posted on the electric utility's website. The summary shall be in clear and understandable language. Each electric utility shall submit the summary or amendments thereto to the chief...

Rule 4901:1-10-12 | Provision of customer rights and obligations.

...Each electric utility shall provide to new customers, upon application for service, and existing customers upon request, a written summary of their rights and obligations under this chapter. This written summary shall also be prominently posted on the electric utility's website. The summary shall be in clear and understandable language. Each electric utility shall submit the summary or amendments thereto to...

Rule 4901:1-10-12 | Provision of customer rights and obligations.

...Each electric utility shall provide to new customers, upon application for service, and existing customers upon request, a written summary of their rights and obligations under this chapter. This written summary shall also be prominently posted on the electric utility's website. For purposes of this rule "new customer" means a customer who opens a new account and has not received the latest version of the c...

Rule 4901:1-10-14 | Establishment of credit for applicants and customers.

...(A) Each electric utility shall establish written procedures to determine creditworthiness of applicants and customers for service based solely on the customer's or applicant's creditworthiness. These procedures shall be submitted in current form to the staff upon request. (B) Upon request, each electric utility shall provide applicants/customers with the following information: (1) Their credit history with that co...