Ohio Administrative Code Search

...f the categories of ombudsman whose duties are described in rule 173-14-03 of the Administrative Code. (HH) "Resolved" means a complaint was addressed to the satisfaction of the consumer or complainant. (II) "SLTCO" means the state long-term care ombudsman and may include state-office staff and volunteers to whom responsibilities are delegated. (JJ) "Sponsor" means an adult relative, friend, or ...

...gram may pay staff who perform only the duties of an associate with the approval of the SLTCO based on a position description and consideration of program effectiveness. Only paid staff members shall be eligible to serve as ombudsman program directors. The SLTCO shall be a certified program director. (3) The SLTCO shall issue certificates in the form of identification cards to all representative...

...gram may pay staff who perform only the duties of an associate with the approval of the SLTCO based on a position description and consideration of program effectiveness. Only paid staff members shall be eligible to serve as ombudsman program directors. The SLTCO shall be a certified program director. (3) The SLTCO shall issue certificates in the form of identification cards to all representative...

...gram may pay staff who perform only the duties of an associate with the approval of the SLTCO based on a position description and program effectiveness. Only paid staff members are eligible to serve as ombudsman program directors. Only a certified program director is eligible to serve as the SLTCO. (3) The SLTCO shall issue certificates in the form of identification cards to all representatives ...

... may pay staff who perform only the duties of an associate with the approval of the SLTCO based on a position description and program effectiveness. Only paid staff members are eligible to serve as ombudsman program directors. Only a certified program director is eligible to serve as the SLTCO. (3) The SLTCO shall issue certificates in the form of an identification card to each certified ombudsm...

... do the following: (1) Perform the duties of an ombudsman associate. (2) Handle complaints. (3) Provide complaint supervision after completing the first forty hours of professional development and achieving a minimum score of seventy per cent on the ombudsman deployment examination. (4) Review complaints to set complaint-handling priorities. (5) Assign complaints. (6) Manage volu...

... An ombudsman candidate may perform the duties of an ombudsman associate or ombudsman specialist while under the supervision of a certified ombudsman specialist or program director. (B) Ombudsman associate: (1) An ombudsman associate may do any of the following: (a) Conduct advocacy visits. (b) Provide information to the public about the ombudsman program and client rights. (c) Make requests of provider staff on...

... of the following: (1) Perform the duties of an ombudsman associate. (2) Handle complaints. (3) Provide complaint supervision after successfully completing the first forty hours of professional development and after achieving a minimum score of seventy per cent on the ombudsman deployment exam. (4) Review complaints to set complaint-handling priorities. (5) Assign complaints. (6)...

...ion before performing any ombudsman duties. These fourteen hours of professional development shall include observation of, and participation in, a complaint-handling experience. That experience may be done after passing the certification examination, but an associate shall shall not perform any ombudsman duties before passing the certification examination and observing a complaint-handling exp...

...ion before performing any ombudsman duties without direct supervision by an ombudsman specialist or ombudsman program director. These thirty-six hours of professional development shall include lecture-format education, homework, and field experience. No later than sixty days after completing the required professional development, the candidate shall take the ombudsman associate examination. (...

...fore performing any ombudsman associate duties without direct supervision by an ombudsman specialist or ombudsman program director. (B) A candidate may qualify for certification as an ombudsman specialist if the candidate successfully completes thirty-six hours of ombudsman specialist certification training and passes an ombudsman specialist deployment exam administered by the SLTCO before handling complaints withou...

...xam before performing any ombudsman duties without direct supervision by an ombudsman specialist or ombudsman program director. No later than sixty days after meeting all the professional development requirements, the candidate shall take the ombudsman associate exam. (B) A candidate may qualify for certification as an ombudsman specialist if the candidate successfully completes thirty-six hours ...

...ions may include limitations on the duties the representative may perform and limitations on the providers with which the representative may provide core ombudsman services due to a conflict of interest. (D) The regional program director or designee, or the state office, whichever is appropriate, shall register paid representatives with the SLTCO before the representative's first day of employmen...

...ions may include limitations on the duties the representative may perform and limitations on the providers with which the representative may provide core ombudsman services due to a conflict of interest. (D) The regional program director or designee, or the state office, whichever is appropriate, shall register paid representatives with the SLTCO before the representative's first day of employmen...

...sentative, including limitations on the duties the representative may perform and limitations on the providers with which the representative may provide core ombudsman services due to a conflict of interest. (B) Hiring ombudsman specialists: (1) Before offering employment to an applicant for an ombudsman specialist position, a regional director shall save in the ombudsman registry, and await...

...ombudsman, including limitations on the duties the ombudsman may perform and limitations on the providers with which the ombudsman may provide core ombudsman services due to a conflict of interest. (B) Hiring ombudsman specialists: (1) Before posting an open specialist position in the ombudsman program, a regional program shall provide the SLTCO a copy of the position description for review and feedback. (2) Befor...

...'s category of certification or the duties the representative is certified to perform. (h) Failure to perform official duties in good faith. (i) Conduct unbecoming a representative of the office. (j) Violations of Ohio ethics laws. (2) The SLTCO and sponsoring agencies may attempt to assure satisfactory job performance through professional development, supervision, or other remedial action...

...'s category of certification or the duties the representative is certified to perform. (h) Failure to perform official duties in good faith. (i) Conduct unbecoming a representative of the office. (j) Violations of Ohio ethics laws. (2) The SLTCO and sponsoring agencies may attempt to assure satisfactory job performance through professional development, supervision, or other remedial action...

...sman's category of certification or the duties the ombudsman is certified to perform. (g) Failure to perform official duties in good faith. (h) Conduct unbecoming an ombudsman of the office. (i) Violations of Ohio ethics laws. (2) The SLTCO and sponsoring agencies may attempt to improve a ombudsman's job performance through training, supervision, or other remedial actions before recommending decertification. (3)...

...'s category of certification or the duties the representative is certified to perform. (g) Failure to perform official duties in good faith. (h) Conduct unbecoming a representative of the office. (i) Violations of Ohio ethics laws. (2) The SLTCO and sponsoring agencies may attempt to improve a representative's job performance through professional development, supervision, or other remedial...

...transmits knowledge relevant to the duties of a long-term care ombudsman. (3) The session has not been held for the purpose of individual or group supervision. (C) (1) The SLTCO has discretion to assign credit for any continuing education session that is sponsored directly by the SLTCO and shall notify each representative of the credits that may be earned through attendance at the session in ...

...transmits knowledge relevant to the duties of a long-term care ombudsman. (3) The session has not been held for the purpose of individual or group supervision. (C) (1) The SLTCO has discretion to assign credit for any continuing education session that is sponsored directly by the SLTCO and shall notify each representative of the credits that may be earned through attendance at the session in ...

...ion transmits knowledge relevant to the duties of a long-term care ombudsman. (3) The session has not been held for the purpose of individual or group supervision. (C) (1) The SLTCO shall notify each ombudsman of the credits that may be earned through attendance at an SLTCO-sponsored session before the date on which the session is scheduled and may assign credit for successfully completing the session. (2) An o...

...transmits knowledge relevant to the duties of a long-term care ombudsman. (3) The session has not been held for the purpose of individual or group supervision. (C) (1) The SLTCO shall notify each representative of the credits that may be earned through attendance at an SLTCO-sponsored session before the date on which the session is scheduled and may assign credit for successfully completing t...

... of an act in the regular course of the duties of the representative. (8) Serving as a guardian, conservator, or in another fiduciary or surrogate decision-making capacity for a consumer of long-term services and supports where the representative provides ombudsman services. (9) Having an immediate family member receiving long-term services and supports. (C) Actions prohibited by someone holdin...