Ohio Administrative Code Search
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Rule 4901:1-10-08 | Electric utility emergency plans and coordination for restoration of electric service.
...transmission lines. (2) Any generation provider connected to the electric utility's system. (3) Any other electric utility or transmission owner with facilities connected to the electric utility. (M) Each electric utility shall coordinate the implementation of its emergency plan with local, state, and regional emergency management organizations. |
Rule 4901:1-10-08 | Electric utility emergency plans and coordination for restoration of electric service.
...sion lines. (2) Any generation provider connected to the electric utility's system. (3) Any other electric utility or transmission owner with facilities connected to the electric utility. (M) Each electric utility shall coordinate the implementation of its emergency plan with local, state, and regional emergency management organizations. |
Rule 4901:1-10-12 | Provision of customer rights and obligations.
...petitive retail electric service (CRES) provider's collections and/or credit reporting. (c) Participation in the home energy assistance program, the emergency home energy assistance program, and programs funded by the universal service fund, such as the percentage of income payment plan programs. (3) A statement that the electric utility shall not disclose customer energy usage data that is more granular than the m... |
Rule 4901:1-10-12 | Provision of customer rights and obligations.
...tive retail electric service (CRES) provider's collections and/or credit reporting. (c) Participation in the home energy assistance program, the emergency home energy assistance program, and programs funded by the universal service fund, such as the percentage of income payment plan programs. (3) A statement that the electric utility shall not disclose customer energy usage data that is more... |
Rule 4901:1-10-12 | Provision of customer rights and obligations.
...c utility, a list of available CRES providers, that are actively seeking residential customers in its service territory and their phone numbers. (H) A statement that customers returning to the electric utility's standard offer service due to default, abandonment, slamming, or certification rescission of a CRES provider will not be liable for any costs associated with the switch. (I) Informatio... |
Rule 4901:1-10-14 | Establishment of credit for applicants and customers.
...o a competitive retail electric service provider and is no longer served under an electric utility's bundled service or standard offer service, the electric utility shall apply the electric utility's generation service portion of the deposit and the accrued interest to the amounts due and payable on the next bill and refund any amount remaining to the customer, unless the amount of the refund is less than one dollar.... |
Rule 4901:1-10-14 | Establishment of credit for nonresidential applicants and customers.
...competitive retail electric service provider and is no longer served under an electric utility's bundled service or standard offer service, the electric utility shall apply the electric utility's generation service portion of the deposit and the accrued interest to the amounts due and payable on the next bill and refund any amount remaining to the customer, unless the amount of the refund is less ... |
Rule 4901:1-10-14 | Establishment of credit for nonresidential applicants and customers.
...competitive retail electric service provider and is no longer served under an electric utility's bundled service or standard offer service, the electric utility shall apply the electric utility's generation service portion of the deposit and the accrued interest to the amounts due and payable on the next bill and refund any amount remaining to the customer, unless the amount of the refund is less ... |
Rule 4901:1-10-17 | Payment schedule and disconnection procedures for nonpayment by nonresidential customers.
...the competitive retail electric service provider, and returning of the customer to the electric utility's standard offer for generation services. The information required by this paragraph may be included in documents accompanying the disconnection notice. |
Rule 4901:1-10-17 | Payment schedule and disconnection procedures for nonpayment by nonresidential customers.
...competitive retail electric service provider, and returning of the customer to the electric utility's standard offer for generation services. The information required by this paragraph may be included in documents accompanying the disconnection notice. |
Rule 4901:1-10-17 | Payment schedule and disconnection procedures for nonpayment by nonresidential customers.
...competitive retail electric service provider, and returning of the customer to the electric utility's standard offer for generation services. The information required by this paragraph may be included in documents accompanying the disconnection notice. |
Rule 4901:1-10-19 | Delinquent residential bills.
...RES). (B) Any authorized agent or CRES provider providing billing and collection services for the electric utility fails to submit payment for the customer's tariffed distribution and/or transmission service(s) rendered by that electric utility. (C) The customer fails to pay any amount in bona fide dispute. Where the customer has registered a complaint with the commission's call center or filed a formal complaint w... |
Rule 4901:1-10-19 | Delinquent residential bills.
...RES). (B) Any authorized agent or CRES provider providing billing and collection services for the electric utility fails to submit payment for the customer's tariffed distribution and/or transmission service(s) rendered by that electric utility. (C) The customer fails to pay any amount in bona fide dispute. Where the customer has registered a complaint with the commission's call center or filed ... |
Rule 4901:1-10-21 | Customer complaints and complaint-handling procedures.
...ution of any joint issues with the CRES provider. (3) Refer the customer to the appropriate CRES provider only in those instances where the issue lacks any electric utility involvement. (H) Slamming complaints. (1) A slamming complaint is a customer's allegation that the customer's supplier of electric service has been switched without the customer's authorization. (2) If a customer contacts an electric utility ... |
Rule 4901:1-10-21 | Customer complaints and complaint-handling procedures.
...ution of any joint issues with the CRES provider. (3) Refer the customer to the appropriate CRES provider only in those instances where the issue lacks any electric utility involvement. (H) Slamming complaints. (1) A slamming complaint is a customer's allegation that the customer's supplier of electric service has been switched without the customer's authorization. (2) If a customer conta... |
Rule 4901:1-10-21 | Customer complaints and complaint-handling procedures.
...ution of any joint issues with the CRES provider. (3) Refer the customer to the appropriate CRES provider only in those instances where the issue lacks any electric utility involvement. (H) Slamming complaints. (1) A slamming complaint is a customer's allegation that the customer's supplier of electric service has been switched without the customer's authorization. (2) If a customer conta... |
Rule 4901:1-10-22 | Electric utility customer billing and payments.
...petitive retail electric service (CRES) provider charges. Requirements for consolidated billing appear in rule 4901:1-10-33 of the Administrative Code. (B) Customer bills issued by or for the electric utility shall be accurate, shall be rendered at monthly intervals, and shall contain clear and understandable form and language. Each bill shall state at least the following information: (1) The customer's name, billi... |
Rule 4901:1-10-22 | Electric utility customer billing and payments.
...tive retail electric service (CRES) provider charges. Requirements for consolidated billing appear in rule 4901:1-10-33 of the Administrative Code. (B) Customer bills issued by or for the electric utility shall be accurate, shall be rendered at monthly intervals, and shall contain clear and understandable form and language. Each bill shall state at least the following information: (1) The custom... |
Rule 4901:1-10-22 | Electric utility customer billing and payments.
...tive retail electric service (CRES) provider charges. Requirements for consolidated billing appear in rule 4901:1-10-33 of the Administrative Code. (B) Customer bills issued by or for the electric utility shall be accurate, shall be rendered at monthly intervals. Each bill shall state at least the following information: (1) The customer's name, billing address, service address, and account numbe... |
Rule 4901:1-10-28 | Net metering.
...ther technical data. (2) "CRES provider" shall mean any provider of competitive retail electric service. (3) "Customer-generator" shall have the meaning set forth in division (A)(29) of section 4928.01 of the Revised Code. A customer that hosts or leases third party owned generation equipment on its premises is considered a customer-generator. (4) "Electric utility" shall have the meani... |
Rule 4901:1-10-28 | Net metering.
...ther technical data. (2) "CRES provider" means any provider of competitive retail electric service. (3) "Customer-generator" has the meaning set forth in division (A)(29) of section 4928.01 of the Revised Code. A customer that hosts or leases third party owned generation equipment on its premises is considered a customer-generator. (4) "Electric utility" has the meaning set forth in div... |
Rule 4901:1-10-29 | Coordination with competitive retail electric service (CRES) providers.
...tric utility shall coordinate with CRES providers to promote nondiscriminatory access to electric services, to ensure timely enrollment with CRES providers to maintain a customer's electric service, and to timely and correctly switch the customer's electric service between CRES providers. (B) Each electric utility shall adopt a supplier tariff containing standardized requirements to the extent such standardization i... |
Rule 4901:1-10-29 | Coordination with competitive retail electric service (CRES) providers.
... utility shall coordinate with CRES providers to promote nondiscriminatory access to electric services, to ensure timely enrollment with CRES providers to maintain a customer's electric service, and to timely and correctly switch the customer's electric service between CRES providers. (B) Each electric utility shall adopt a supplier tariff containing standardized requirements to the extent such ... |
Rule 4901:1-10-29 | Coordination with competitive retail electric service (CRES) providers.
... utility shall coordinate with CRES providers to promote nondiscriminatory access to electric services, to ensure timely enrollment with CRES providers to maintain a customer's electric service, and to timely and correctly switch the customer's electric service between CRES providers. (B) Each electric utility shall adopt a supplier tariff containing standardized requirements to the extent such ... |
Rule 4901:1-10-30 | Failures to comply with the rules or commission orders.
...(A) Any electric utility or CRES provider that fails to comply with the rules and standards in this chapter, or with any commission order, direction, or requirement promulgated thereunder, may be subject to any and all remedies available under the law, including but not limited to the following: (1) Forfeiture to the state of not more than ten thousand dollars for each such failure, with each day's continuance of th... |