Ohio Administrative Code Search

...tive retail electric service (CRES) provider shall ensure customers reasonable access to its service representatives to make inquiries and complaints, discuss charges on customer bills, terminate competitive service, and transact any other pertinent business. (2) Telephone access shall be toll-free or local, and afford customers prompt answer times during normal business hours. (3) Each CRES...

...petitive retail electric service (CRES) providers of retail electric generation service. CRES providers offering or providing more than one contract for power supplies shall disclose the appropriate generation resource mix and environmental characteristics for each such contract. (C) Determination of environmental disclosure data. (1) Contents of environmental disclosure data shall include: (a) Approximate generat...

...tive retail electric service (CRES) providers of retail electric generation service. CRES providers offering or providing more than one contract for power supplies shall disclose the appropriate generation resource mix and environmental characteristics for each such contract. (C) Determination of environmental disclosure data. (1) Contents of environmental disclosure data shall include: (a)...

...petitive retail electric service (CRES) provider possesses such information, a CRES provider shall timely provide to the customer, no more than twice within a twelve-month period, up to twenty-four months of the customer's payment history without charge. (B) CRES providers shall not disclose a customer's account number without the customer's consent and proof of that consent as delineated in paragraph (E) of this r...

...petitive retail electric service (CRES) provider possesses such information, a CRES provider shall timely provide to the customer, no more than twice within a twelve-month period, up to twenty-four months of the customer's payment history without charge. (B) CRES providers shall not disclose a customer's account number without the customer's consent and proof of that consent as delineated in para...

...petitive retail electric service (CRES) providers, except automatic governmental aggregation pursuant to division (A) of section 4928.20 of the Revised Code, and percentage of income payment plan customers for whom the Ohio development services agency procures electric services pursuant to section 4928.52 of the Revised Code, shall arrange for the provision of competitive retail electric service by contracting with t...

...tive retail electric service (CRES) providers, except automatic governmental aggregation pursuant to division (A) of section 4928.20 of the Revised Code, and percentage of income payment plan customers for whom the Ohio development services agency procures electric services pursuant to section 4928.52 of the Revised Code, shall arrange for the provision of competitive retail electric service by co...

...petitive retail electric service (CRES) provider customer contracts shall include, but not be limited to, the following information: (1) If applicable, a notification that the electric utility may charge switching fees to the customer. (2) A notification that the customer has the right to request from the CRES provider, twice within a twelve-month period, up to twenty-four months of the customer's payment history w...

...tive retail electric service (CRES) provider customer contracts shall include, but not be limited to, the following information: (1) If applicable, a notification that the electric utility may charge switching fees to the customer. (2) A notification that the customer has the right to request from the CRES provider, twice within a twelve-month period, up to twenty-four months of the customer...

...of the Administrative Code. (B) A CRES provider may bill customers directly for competitive retail electric services or arrange for the electric utility to bill customers for such services according to a tariff approved by the commission. (C) Residential and small commercial customer bills issued by or for CRES providers shall be accurate and understandable, be rendered at monthly intervals consistent with those of...

... the Administrative Code. (B) A CRES provider may bill customers directly for competitive retail electric services or arrange for the electric utility to bill customers for such services according to a tariff approved by the commission. (C) Residential and small commercial customer bills issued by or for CRES providers shall be accurate and understandable, be rendered at monthly intervals cons...

...petitive retail electric service (CRES) provider that fails to comply with Chapter 4928. of the Revised Code, any rule in this chapter, or any commission order adopted thereunder may, after opportunity for hearing, be subject to any and all of the following available under the law, including but not limited to: (1) Forfeiture to the state of not more than ten thousand dollars for each such failure. Each day's contin...

...s a competitive retail electric service provider. (G) A governmental aggregator may choose to have the CRES provider perform certain functions as the governmental aggregator's agent. However, the governmental aggregator is still responsible for ensuring that the requirements of this chapter are met.

...competitive retail electric service provider. (G) A governmental aggregator may choose to have the CRES provider perform certain functions as the governmental aggregator's agent. However, the governmental aggregator is still responsible for ensuring that the requirements of this chapter are met.

...ormation that is provided to other CRES providers. (b) An identification of customers who are currently in contract with an electric services company or in a special arrangement with the electric utility. (c) On a best efforts basis, an identification of mercantile customers. (2) The governmental aggregator shall use the list of eligible aggregation customers to distribute its opt-out notices within thirty calenda...

...tion that is provided to other CRES providers. (b) An identification of customers who are currently in contract with an electric services company or in a special arrangement with the electric utility. (c) On a best efforts basis, an identification of mercantile customers. (2) The governmental aggregator shall use the list of eligible aggregation customers to distribute its opt-out notices w...

...petitive retail electric service (CRES) provider that issues customers a consolidated electric bill that includes both electric utility and CRES provider charges for electric services. Nothing in this rule affects the obligations of the electric utility to provide disconnection notices. (B) A supplier agreement between an electric utility and a CRES provider must provide that if the CRES provider collects customer p...

...tive retail electric service (CRES) provider that issues customers a consolidated electric bill that includes both electric utility and CRES provider charges for electric services. Nothing in this rule affects the obligations of the electric utility to provide disconnection notices. (B) A supplier agreement between an electric utility and a CRES provider must provide that if the CRES provider ...

...petitive retail electric service (CRES) provider shall list on all customer bills sent by the CRES provider that do not include electric distribution utility (EDU) charges the individual customer cost of compliance with the renewable energy resource requirements for the applicable billing period. (1) The cost of compliance with the renewable energy resource requirements shall be calculated as the sum of the followin...

...tive retail electric service (CRES) provider shall list on all customer bills sent by the CRES provider that do not include electric distribution utility (EDU) charges the individual customer cost of compliance with the renewable energy resource requirements for the applicable billing period The cost of compliance with the renewable energy resource requirements shall be calculated as the customer...

...competitive retail electric service provider of the applicant's choice at a rate to be determined between the provider and the applicant. (G) "Business day" means any day that is not a Saturday, Sunday, or legal holiday. (H) "Calendar day" means any day, including Saturday, Sunday, and legal holidays. (I) "Commission" means the public utilities commission of Ohio. (J) "Competitive retail elect...

...t's competitive retail electric service provider at a rate to be determined by contract.

... or competitive retail electric service provider's compliance with Chapters 4901:1-21 and/or 4901:1-10 of the Administrative Code and commission orders issued thereunder. (2) Review settlement agreements and approve stipulations by the staff and the electric utility or competitive retail electric service provider. (3) Issue and enforce compliance orders. (4) Assess forfeitures. (5) Direct the attorney general to ...

...petitive retail electric service (CRES) provider by certified United States mail. Service is effective upon receipt by any employee, agent of, or person designated by the electric utility or CRES provider. Unless otherwise provided in this paragraph, service upon an electric utility or CRES provider shall be made at the address designated as the service address in the company's most recent annual financial report, in...

...petitive retail electric service (CRES) provider reach agreement regarding the violation of a rule within this chapter or Chapter 4901:1-21 or 4901:1-10 of the Administrative Code, the violation of a commission order, a proposed corrective action or remedy, or the amount of a forfeiture or other payment, then the agreement must be reduced to writing in a settlement agreement. Such agreement shall be signed by an offi...