Ohio Administrative Code Search

...(A) Electric energy delivered to the customer shall be metered, except where it is impractical to meter the electric usage, such as in street lighting and temporary or special installations. The usage in such exceptions may be calculated or billed on a demand or connected load rate as provided in an approved tariff on file with the commission. (B) A customer's electric usage shall be metered by c...

...(A) As used in this rule, "outage" means an interruption of service to: (1) One thousand, two hundred fifty customers in an area for a projected or actual period of two hours or more. (2) Six hundred twenty-five customers in an area for a projected or actual period of eight hours or more. (3) One hundred or more customers in an area for a projected or actual period of twenty-four hours or ...

...(A) Each electric utility shall maintain an emergency plan(s) in accordance with this rule. Each emergency plan shall include at least the following elements, or if these elements are contained in another document, each electric utility shall reference such document in the plan: (1) A table of contents, mission statement, and major objectives for the plan. (2) A description of procedures the electric utility uses t...

...(A) Each electric utility shall maintain an emergency plan(s) in accordance with this rule. Each emergency plan shall include at least the following elements: (1) A table of contents. (2) A description of procedures the electric utility uses to move from its normal operations to each stage or level of outage response and restoration of services. (3) A description of the electric utility's r...

...(A) On a calendar monthly basis, each electric utility shall complete the installation of new service or upgrade of service as follows: (1) Ninety-nine per cent of new service installations requiring no construction of electric facilities shall: (a) Be completed within three business days, except for meters that are capable of starting and stopping service remotely, after the electric utility has been notified that...

...(A) On a calendar monthly basis, each electric utility shall complete the installation of new service or upgrade of service as follows: (1) Ninety-nine per cent of new service installations requiring no construction of electric facilities shall: (a) Be completed within three business days, except for meters that are capable of starting and stopping service remotely, after the electric utilit...

...(A) On a calendar monthly basis, each electric utility shall complete the installation of new service or upgrade of service as follows: (1) Ninety-nine per cent of new service installations requiring no construction of electric facilities shall: (a) Be completed within three business days, except for meters that are capable of starting and stopping service remotely, after the electric utilit...

...(A) General. This rule prescribes the measurement of each electric utility's service reliability, the development of minimum performance standards for such reliability, and the reporting of performance against the established standards. (B) Service reliability indices and minimum performance standards. (1) The service reliability indices are as follows: "CAIDI," or the customer average interruption duration index,...

...(A) General. This rule prescribes the measurement of each electric utility's service reliability, the development of minimum performance standards for such reliability, and the reporting of performance against the established standards. (B) Service reliability indices and minimum performance standards. (1) The service reliability indices are as follows: "CAIDI," or the customer average inte...

...(A) General. This rule prescribes the measurement of each electric utility's service reliability, the development of minimum performance standards for such reliability, and the reporting of performance against the established standards. (B) Service reliability indices and minimum performance standards. (1) The service reliability indices are as follows: "CAIDI," or the customer average inte...

...(A) General. This rule sets forth a method for determining the performance of each electric utility's distribution circuits. (B) Circuit performance methodology. The following provisions apply to the determination of the appropriate method for calculating circuit performance. (1) Circuit performance data during major events and transmission outages shall be excluded from the calculation of circuit performance. (2)...

...(A) General. This rule sets forth a method for determining the performance of each electric utility's distribution circuits. (B) Circuit performance methodology. The following provisions apply to the determination of the appropriate method for calculating circuit performance. (1) Circuit performance data during major events and transmission outages shall be excluded from the calculation of c...

...(A) General. This rule sets forth a method for determining the performance of each electric utility's distribution circuits. (B) Circuit performance methodology. The following provisions apply to the determination of the appropriate method for calculating circuit performance. (1) Circuit performance data during major events and transmission outages shall be excluded from the calculation of c...

...Each electric utility shall provide to new customers, upon application for service, and existing customers upon request, a written summary of their rights and obligations under this chapter. This written summary shall also be prominently posted on the electric utility's website. The summary shall be in clear and understandable language. Each electric utility shall submit the summary or amendments thereto to the chief...

...Each electric utility shall provide to new customers, upon application for service, and existing customers upon request, a written summary of their rights and obligations under this chapter. This written summary shall also be prominently posted on the electric utility's website. The summary shall be in clear and understandable language. Each electric utility shall submit the summary or amendments thereto to...

...Each electric utility shall provide to new customers, upon application for service, and existing customers upon request, a written summary of their rights and obligations under this chapter. This written summary shall also be prominently posted on the electric utility's website. For purposes of this rule "new customer" means a customer who opens a new account and has not received the latest version of the c...

...(A) Each electric utility shall establish written procedures to determine creditworthiness of applicants and customers for service based solely on the customer's or applicant's creditworthiness. These procedures shall be submitted in current form to the staff upon request. (B) Upon request, each electric utility shall provide applicants/customers with the following information: (1) Their credit history with that co...

...Each electric utility may refuse or disconnect service to nonresidential customers for only the following reasons: (A) When the customer violates or fails to comply with an applicable electric utility contract or tariff(s). (B) When electric utility service to a customer violates any law of this state or any political subdivision thereof, or any federal law or regulation. (C) When a consumer tampers with elect...

...Each electric utility may refuse or disconnect service to nonresidential customers for only the following reasons: (A) When the customer violates or fails to comply with an applicable electric utility contract or tariff(s). (B) When electric utility service to a customer violates any law of this state or any political subdivision thereof, or any federal law or regulation. (C) When a consumer tamp...

...(A) Except as otherwise provided by contract approved by the commission pursuant to section 4905.31 of the Revised Code, each electric utility shall provide the nonresidential customer with written notice of pending disconnection, when either of the following conditions exists: (1) Violation of or noncompliance with the contract or electric utility's tariff(s) which applies to customer service, other than nonpay...

...In addition to the requirements of Chapter 4901:1-18 of the Administrative Code, no electric utility may disconnect service to a residential customer when: (A) That customer fails to pay any charge for a non-tariffed service, including competitive retail electric service (CRES). (B) Any authorized agent or CRES provider providing billing and collection services for the electric utility fails to submit payment for t...

...In addition to the requirements of Chapter 4901:1-18 of the Administrative Code, no electric utility may disconnect service to a residential customer when: (A) That customer fails to pay any charge for a non-tariffed service, including competitive retail electric service (CRES). (B) Any authorized agent or CRES provider providing billing and collection services for the electric utility fails to ...

...(A) Each electric utility shall establish and maintain an anti-theft and anti-tampering plan and shall submit its plan and subsequent amendments to the director of the service monitoring and enforcement department. (B) Disconnection of service for tampering or unauthorized reconnection. (1) An electric utility may disconnect service for safety reasons without prior notice to a customer in either of the following ci...

...(A) Each electric utility shall establish and maintain an anti-theft and anti-tampering plan and shall make its plan available for review by the director of the service monitoring and enforcement department. (B) Disconnection of service for tampering or unauthorized reconnection. (1) An electric utility may disconnect service for safety reasons without prior notice to a customer in either of...

...(A) Disconnection of service for tampering or unauthorized reconnection. (1) An electric utility may disconnect service for safety reasons without prior notice to a customer in either of the following circumstances: (a) The electric service meter, metering equipment, or associated property was damaged, interfered or tampered with, displaced, or bypassed. (b) A person not authorized by the elect...