Ohio Administrative Code Search
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Rule 4901:1-13-08 | Standards specific to the provision of small commercial gas service.
...This rule addresses standards involving creditworthiness, deposits, bases for denial or disconnection, notice requirements and reconnection for small commercial customers. (A) Creditworthiness for establishing small commercial gas service. (1) Each gas or natural gas company shall establish equitable and nondiscriminatory written procedures to determine creditworthiness of customers for small commercial gas service... |
Rule 4901:1-13-08 | Standards specific to the provision of small commercial gas service.
...This rule addresses standards involving creditworthiness, deposits, bases for denial or disconnection, notice requirements and reconnection for small commercial customers. (A) Creditworthiness for establishing small commercial gas service. (1) Each gas or natural gas company shall establish equitable and nondiscriminatory written procedures to determine creditworthiness of customers for small commer... |
Rule 4901:1-13-08 | Standards specific to the provision of small commercial gas service.
...This rule addresses standards involving creditworthiness, deposits, bases for denial or disconnection, notice requirements and reconnection for small commercial customers. (A) Creditworthiness for establishing small commercial gas service. (1) Each gas or natural gas company shall establish equitable and nondiscriminatory written procedures to determine creditworthiness of customers for small commercial gas service... |
Rule 4901:1-13-09 | Fraudulent practice, tampering, and theft of gas service.
...(A) Each gas or natural gas company shall establish and maintain an antitheft and antitampering plan. (B) Disconnection of service for tampering or unauthorized reconnection. (1) A gas or natural gas company may disconnect service without prior notice to a customer when either of the following occurs: (a) The gas service meter, metering equipment, or associated property was damaged, interfered with, displaced, byp... |
Rule 4901:1-13-09 | Fraudulent practice, tampering, and theft of gas service.
...(A) Disconnection of service for tampering or unauthorized reconnection. (1) A gas or natural gas company may disconnect service without prior notice to a customer when either of the following occurs: (a) The gas service meter, metering equipment, or associated property was damaged, interfered with, displaced, bypassed, or otherwise tampered with by a customer, consumer, or other person. (b) A person not authorize... |
Rule 4901:1-13-10 | Complaints and complaint-handling procedures.
...(A) As used in this rule, customer/consumer complaint means a customer/consumer contact when such contact necessitates follow-up by or with the gas or natural gas company to resolve a point of contention. (B) Each gas or natural gas company shall make good faith efforts to settle unresolved disputes, which may include meeting with the customer/consumer at a reasonable time and place. (C) Except as ordered by the co... |
Rule 4901:1-13-10 | Complaints and complaint-handling procedures.
...(A) As used in this rule, customer/consumer complaint means a customer/consumer contact when such contact necessitates follow-up by or with the gas or natural gas company to resolve a point of contention. (B) Each gas or natural gas company shall make good faith efforts to settle unresolved disputes, which may include meeting with the customer/consumer at a reasonable time and place. (C) Except ... |
Rule 4901:1-13-10 | Complaints and complaint-handling procedures.
...(A) As used in this rule, customer/consumer complaint means a customer/consumer contact when such contact necessitates follow-up by or with the gas or natural gas company to resolve a point of contention. (B) Each gas or natural gas company shall make good faith efforts to settle unresolved disputes, which may include meeting with the customer/consumer at a reasonable time and place. (C) Except as ordered by the co... |
Rule 4901:1-13-11 | Gas or natural gas company customer billing and payments.
...(A) This rule applies to all gas or natural gas company bills, including those issued on behalf of any retail natural gas supplier or governmental aggregator. Gas or natural gas companies shall make dual billing and consolidated billing available to retail natural gas suppliers and governmental aggregators. (B) Bills issued by or for the gas or natural gas company shall be accurate and rendered at monthly intervals... |
Rule 4901:1-13-11 | Gas or natural gas company customer billing and payments.
...(A) This rule applies to all gas or natural gas company bills, including those issued on behalf of any retail natural gas supplier or governmental aggregator. Gas or natural gas companies shall make dual billing and consolidated billing available to retail natural gas suppliers and governmental aggregators. (B) Bills issued by or for the gas or natural gas company shall be accurate and rendered a... |
Rule 4901:1-13-11 | Gas or natural gas company customer billing and payments.
...(A) This rule applies to all gas or natural gas company bills, including those issued on behalf of any retail natural gas supplier or governmental aggregator. Gas or natural gas companies shall make dual billing and consolidated billing available to retail natural gas suppliers and governmental aggregators. (B) Bills issued by or for the gas or natural gas company shall be accurate and rendered at monthly intervals.... |
Rule 4901:1-13-12 | Consumer safeguards and information.
...(A) Each gas or natural gas company shall maintain a listing including the twenty-four hour emergency number in each local telephone service provider's directory operating in the gas or natural gas company's service territory. (B) The commission staff may review and/or request modification of informational, promotional, and educational materials. (C) Unfair and deceptive acts or practices. No gas or natural gas co... |
Rule 4901:1-13-12 | Consumer safeguards and information.
...(A) Each gas or natural gas company shall maintain a listing including the twenty-four hour emergency number in each local telephone service provider's directory operating in the gas or natural gas company's service territory. (B) The commission staff may review and/or request modification of informational, promotional, and educational materials. (C) Unfair and deceptive acts or practices. ... |
Rule 4901:1-13-12 | Consumer safeguards and information.
...(A) The commission staff may review and/or request modification of informational, promotional, and educational materials. (B) Unfair and deceptive acts or practices. No gas or natural gas company shall commit an unfair or deceptive act or practice in connection with the promotion or provision of service, including an omission of material information. An unfair or deceptive act/practice includes, but is not limited ... |
Rule 4901:1-13-14 | Coordination between gas or natural gas companies and retail natural gas suppliers or governmental aggregators.
...(A) At a minimum, the gas or natural gas company tariff shall include provisions governing the relationship between the retail natural gas supplier and the governmental aggregator for competitive retail natural gas service. Such provisions shall address: (1) Nomination and deliveries. (2) Billing (between the gas or natural gas company and the retail natural gas supplier or governmental aggregator). (3) Customer b... |
Rule 4901:1-13-14 | Coordination between gas or natural gas companies and retail natural gas suppliers or governmental aggregators.
...(A) At a minimum, the gas or natural gas company tariff shall include provisions governing the relationship between the retail natural gas supplier and the governmental aggregator for competitive retail natural gas service. Such provisions shall address: (1) Nomination and deliveries. (2) Billing (between the gas or natural gas company and the retail natural gas supplier or governmental aggr... |
Rule 4901:1-13-14 | Coordination between gas or natural gas companies and retail natural gas suppliers or governmental aggregators.
...(A) At a minimum, the gas or natural gas company tariff shall include provisions governing the relationship between the retail natural gas supplier and the governmental aggregator for competitive retail natural gas service. Such provisions shall address: (1) Nomination and deliveries. (2) Billing (between the gas or natural gas company and the retail natural gas supplier or governmental aggregator). (3) Customer b... |
Rule 4901:1-14-01 | Definitions.
...For purposes of this chapter: (A) "Ccf" means a unit of gas equal to one hundred cubic feet. (B) "Commission" means the public utilities commission of Ohio. (C) "Commodity rate" means the portion of gas costs billed by a gas or natural gas company's suppliers (expressed in dollars and cents per Mcf, dekatherm, or BTU), which relates volumetrically to the cost of the units of gas obtained by the company for sale to... |
Rule 4901:1-14-01 | Definitions.
...For purposes of this chapter: (A) "Ccf" means a unit of gas equal to one hundred cubic feet. (B) "Commission" means the public utilities commission of Ohio. (C) "Commodity rate" means the portion of gas costs billed by a gas or natural gas company's suppliers (expressed in dollars and cents per Mcf, dekatherm, or BTU), which relates volumetrically to the cost of the units of gas obtained by the... |
Rule 4901:1-14-01 | Definitions.
...For purposes of this chapter: (A) "Ccf" means a unit of gas equal to one hundred cubic feet. (B) "Commission" means the public utilities commission of Ohio. (C) "Commodity rate" means the portion of gas costs billed by a gas or natural gas company's suppliers (expressed in dollars and cents per Mcf, dekatherm, or BTU), which relates volumetrically to the cost of the units of gas obtained by the... |
Rule 4901:1-14-04 | Reports.
...Each gas or natural gas company subject to the provisions of this chapter shall file with the commission's docketing division quarterly gas cost recovery reports. With commission approval, the gas or natural gas company may revise the expected gas cost component of the gas cost recovery report on a monthly basis. Unless otherwise determined by the commission, the expected gas cost component may be revised, as market ... |
Rule 4901:1-14-04 | Reports.
...Each gas or natural gas company subject to the provisions of this chapter shall file with the commission's docketing division quarterly gas cost recovery reports. With commission approval, the gas or natural gas company may revise the expected gas cost component of the gas cost recovery report on a monthly basis. Unless otherwise determined by the commission, the expected gas cost component may be revised, ... |
Rule 4901:1-14-05 | Gas cost recovery rate.
...(A) The gas cost recovery rate equals: (1) The gas or natural gas company's expected gas cost for the upcoming quarter, or other period as approved by the commission, pursuant to paragraph (K) of rule 4901:1-14-01 of the Administrative Code, plus or minus; (2) The supplier refund and reconciliation adjustment, which reflects: (a) Refunds received from the gas or natural gas company's interstate pipeline suppliers ... |
Rule 4901:1-14-05 | Gas cost recovery rate.
...(A) The gas cost recovery rate equals: (1) The gas or natural gas company's expected gas cost for the upcoming quarter, or other period as approved by the commission, pursuant to paragraph (K) of rule 4901:1-14-01 of the Administrative Code, plus or minus; (2) The supplier refund and reconciliation adjustment, which reflects: (a) Refunds received from the gas or natural gas company's inters... |
Rule 4901:1-14-05 | Gas cost recovery rate.
...(A) The gas cost recovery rate equals: (1) The gas or natural gas company's expected gas cost for the upcoming quarter, or other period as approved by the commission, pursuant to paragraph (K) of rule 4901:1-14-01 of the Administrative Code, plus or minus; (2) The supplier refund and reconciliation adjustment, which reflects: (a) Refunds received from the gas or natural gas company's inters... |