Rule 5507-1-17 | Statistical analysis.
The PSAP will collect, analyze and report the following statistics per calendar year:
(A) Total 9-1-1 call volume.
(B) 9-1-1 calls by hour of the day.
(C) 9-1-1 calls by day of week.
(D) 9-1-1 call ring/answer times.
(E) 9-1-1 abandoned call counts.
(F) 9-1-1 calls by type legacy class of service (COS) or if on next generation 9-1-1, calls by service type as defined in the NENA i3 standard.
(G) All other data a required by the statewide 9-1-1 steering committee or the state 9-1-1 administrator.
The PSAP will compile and review this data and make it available to their local 9-1-1 coordinator upon request. The 9-1-1 coordinator will be responsible for reporting this data by March first each year or at other times upon request of the office of the 9-1-1 administrator.
Last updated May 26, 2026 at 7:57 AM
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