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Rule 4901:1-18-14 | Incentive programs for percentage of income payment plan plus and graduate percentage of income payment plan plus customers.

...turn for making on-time payments. (1) PIPP plus customer. Each time the PIPP plus customer makes his/her required income-based on-time payment or more, as determined pursuant to rule 4901:1-18-13 of the Administrative Code, to the gas or natural gas utility company, the gas or natural gas utility company shall reduce the customer's account arrearage by the difference between the amount of the...

Rule 4901:1-18-16 | Graduate percentage of income payment plan program.

...ram when one of the following occurs: (1) The customer elects to terminate participation in the PIPP plus program. (2) The customer is no longer eligible to participate in PIPP plus as a result of an increase in the household income or a change in the household size. (B) PIPP plus customers removed from the program due to fraudulent enrollment in the PIPP plus program are not eligible to participate in graduate PI...

Rule 4901:1-18-16 | Graduate percentage of income payment plan program.

...ram when one of the following occurs: (1) The customer elects to terminate participation in the PIPP plus program. (2) The customer is no longer eligible to participate in PIPP plus as a result of an increase in the household income or a change in the household size. (B) PIPP plus customers removed from the program due to fraudulent enrollment in the PIPP plus program are not eligible to partic...

Rule 4901:1-18-17 | Removal from or termination of customer participation in the percentage of income payment plan plus.

...n paragraph (B), (C), or (D) of rule 4901:1-18-12 of the Administrative Code. (B) If a customer is removed from PIPP plus for failure to timely reverify eligibility and fails to reverify and re-enroll in PIPP plus or to qualify for graduate PIPP plus pursuant to paragraph (D) of rule 4901:1-18-16 of the Administrative Code, the entire account arrearage will become due. The gas or natural gas utility company shall of...

Rule 4901:1-18-17 | Removal from or termination of customer participation in the percentage of income payment plan plus.

...n paragraph (B), (C), or (D) of rule 4901:1-18-12 of the Administrative Code. (B) If a customer is removed from PIPP plus for failure to timely reverify eligibility and fails to reverify and re-enroll in PIPP plus or to qualify for graduate PIPP plus pursuant to paragraph (D) of rule 4901:1-18-16 of the Administrative Code, the entire account arrearage will become due. The gas or natural gas util...

Rule 4901:1-19-03 | Filing requirements for exemption applications filed pursuant to section 4929.04 of the Revised Code.

... filing. (B) Form of an application. (1) An exemption application must be supported by direct testimony. (2) All direct testimony and exhibits supporting the application shall be filed with the application, unless the application is being filed in conjunction with an application for an increase in rates under section 4909.18 of the Revised Code, in which case the direct testimony and exhibits s...

Rule 4901:1-19-03 | Filing requirements for exemption applications filed pursuant to section 4929.04 of the Revised Code.

... filing. (B) Form of an application. (1) An exemption application must be supported by direct testimony. (2) All direct testimony and exhibits supporting the application shall be filed with the application, unless the application is being filed in conjunction with an application for an increase in rates under section 4909.18 of the Revised Code, in which case the direct testimony and exhibits m...

Rule 4901:1-19-03 | Filing requirements for exemption applications filed pursuant to section 4929.04 of the Revised Code.

... filing. (B) Form of an application. (1) An exemption application must be supported by direct testimony. (2) All direct testimony and exhibits supporting the application shall be filed with the application, unless the application is being filed in conjunction with an application for an increase in rates under section 4909.18 of the Revised Code, in which case the direct testimony and exhibits m...

Rule 4901:1-19-04 | Procedures for exemption applications filed pursuant to section 4929.04 of the Revised Code.

...with the filing requirements of rule 4901:1-19-03 of the Administrative Code. (B) After notice and a period for public comment, the commission shall conduct a hearing upon an application by a natural gas company with fifteen thousand or more customers for an exemption of any commodity sales service or ancillary service. The commission may, upon its own motion, conduct a hearing upon such an application by a natural ...

Rule 4901:1-19-05 | Filing requirements and procedures for applications to exit the merchant function.

... filing. (C) Form of an application. (1) An exit-the-merchant-function application must be supported by direct testimony. (2) All direct testimony and exhibits supporting the application shall be filed with the application, unless the application is being filed in conjunction with an application for an increase in rates under section 4909.18 of the Revised Code, in which case the direct tes...

Rule 4901:1-19-06 | Filing requirements for alternative rate plan applications filed pursuant to section 4929.05 of the Revised Code.

... filing. (B) Form of an application. (1) An alternative rate plan application must be supported by direct testimony. (2) All direct testimony and exhibits supporting the application shall be filed with the application, unless the application is being filed in conjunction with an application for an increase in rates under section 4909.18 of the Revised Code, in which case the direct testimony an...

Rule 4901:1-19-06 | Filing requirements for alternative rate plan applications filed pursuant to section 4929.05 of the Revised Code.

... filing. (B) Form of an application. (1) An alternative rate plan application must be supported by direct testimony. (2) All direct testimony and exhibits supporting the application shall be filed with the application, unless the application is being filed in conjunction with an application for an increase in rates under section 4909.18 of the Revised Code, in which case the direct testimony an...

Rule 4901:1-19-06 | Filing requirements for alternative rate plan applications filed pursuant to section 4929.05 of the Revised Code.

... filing. (B) Form of an application. (1) An alternative rate plan application must be supported by direct testimony. (2) All direct testimony and exhibits supporting the application shall be filed with the application, unless the application is being filed in conjunction with an application for an increase in rates under section 4909.18 of the Revised Code, in which case the direct testimony an...

Rule 4901:1-19-07 | Procedures for alternative rate plan applications.

...raph (A)(4)(c) of appendix A to rule 4901-7-01 of the Administrative Code, which are used to determine the date of a rate case application's acceptance by the commission. (1) The commission staff will inform the applicant by letter within thirty calendar days of the date of the original docketing of the application whether the application as originally filed is in technical compliance, is substan...

Rule 4901:1-19-07 | Procedures for alternative rate plan applications.

...raph (A)(4)(c) of appendix A to rule 4901-7-01 of the Administrative Code, which are used to determine the date of a rate case application's acceptance by the commission. (1) The commission staff will inform the applicant by letter within thirty calendar days of the date of the original docketing of the application whether the application as originally filed is in technical compliance, is substan...

Rule 4901:1-19-15 | Assessment of costs and enforcement.

...icant failing to comply with rules 4901:1-19-01 to 4901:1-19-15 of the Administrative Code.

Rule 4901:1-19-15 | Assessment of costs and enforcement.

...icant failing to comply with rules 4901:1-19-01 to 4901:1-19-15 of the Administrative Code.

Rule 4901:1-21-03 | General provisions.

...limitation, the following activities: (1) Marketing, solicitation, or sale of a CRES. (2) Administration of contracts for CRES. (3) Provision of CRES, including interactions with consumers. (B) CRES providers shall not cause or arrange for the disconnection of distribution service, or employ the threat of such actions, as a consequence of contract termination, customer nonpayment, or for any other reason. (C) CR...

Rule 4901:1-21-06 | Customer enrollment and consent.

... section 4928.54 of the Revised Code. (1) CRES providers are prohibited from knowingly enrolling PIPP and arrearage crediting program customers. (2) Customers pending enrollment with a CRES provider who subsequently become approved for PIPP or the electric utility's arrearage crediting program shall not be switched to the CRES provider. (3) Electric utility customers who have switched to a CRES provider and subseq...

Rule 4901:1-21-06 | Customer enrollment and consent.

... section 4928.54 of the Revised Code. (1) CRES providers are prohibited from knowingly enrolling PIPP and arrearage crediting program customers. (2) Customers pending enrollment with a CRES provider who subsequently become approved for PIPP or the electric utility's arrearage crediting program shall not be switched to the CRES provider. (3) Electric utility customers who have switched to a ...

Rule 4901:1-21-08 | Customer access, slamming complaints, and complaint handling procedures.

...(A) Customer access (1) Each competitive retail electric service (CRES) provider shall ensure customers reasonable access to its service representatives to make inquiries and complaints, discuss charges on customer bills, terminate competitive service, and transact any other pertinent business. (2) Telephone access shall be toll-free or local, and afford customers prompt answer times during normal business hours. ...

Rule 4901:1-21-08 | Customer access, slamming complaints, and complaint handling procedures.

...(A) Customer access (1) Each competitive retail electric service (CRES) provider shall ensure customers reasonable access to its service representatives to make inquiries and complaints, discuss charges on customer bills, terminate competitive service, and transact any other pertinent business. (2) Telephone access shall be toll-free or local, and afford customers prompt answer times during ...

Rule 4901:1-21-09 | Environmental disclosure.

...ion of environmental disclosure data. (1) Contents of environmental disclosure data shall include: (a) Approximate generation resource mix, which consists of the following: CRES providers shall specifically identify each of the following generation sources used in their generation of power: biomass power, coal-fired power, hydro power, natural gas-fired power, nuclear power, oil-fired power, other sources, solar p...

Rule 4901:1-21-09 | Environmental disclosure.

...of environmental disclosure data. (1) Contents of environmental disclosure data shall include: (a) Approximate generation resource mix, which consists of the following: CRES providers shall specifically identify each of the following generation sources used in their generation of power: biomass power, coal-fired power, hydro power, natural gas-fired power, nuclear power, oil-fired power, ot...

Rule 4901:1-21-10 | Customer information.

...r, except for the following purposes: (1) A CRES provider's collections and credit reporting activities. (2) Participation in programs funded by the universal service fund, pursuant to section 4928.52 of the Revised Code, such as the percentage of income payment plan programs. (3) Governmental aggregation, pursuant to section 4928.20 of the Revised Code. (4) Assignment of a customer contract to another CRES provi...