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Rule 173-14-03 | Duties of the representatives of the office.

... consumer rights. (e) Make requests of provider staff on behalf of, and with the consent of, a consumer. (f) Assist with handling complaints while under the supervision of a certified ombudsman specialist, a certified ombudsman program director, or candidates for certified ombudsman specialist or certified ombudsman program director who have completed the first forty hours of professional develo...

Rule 173-14-03 | Ombudsman duties.

...nd client rights. (c) Make requests of provider staff on behalf of, and with the consent of, a client. (d) Assist with handling complaints while under the supervision of a certified ombudsman specialist, a certified ombudsman program director, or candidates for certified ombudsman specialist or certified ombudsman program director. (2) The regional program shall ensure that associates' activities are recorded in O...

Rule 173-14-03 | Duties of the representatives of the office.

... consumer rights. (e) Make requests of provider staff on behalf of, and with the consent of, a consumer. (f) Assist with handling complaints while under the supervision of a certified ombudsman specialist, a certified ombudsman program director, or candidates for certified ombudsman specialist or certified ombudsman program director. (2) The regional program shall ensure that associates' activi...

Rule 173-14-04 | Training and certification: hours.

...al learning assignments may include the provider orientation described in rule 173-14-08 of the Administrative Code or a similar provider field assignment. (4) Any other training considered appropriate by the SLTCO. (C) The training for an ombudsman program director candidate is the same as in paragraph (B) of this rule with the addition of six hours of education on program management and administration to be compl...

Rule 173-14-08 | Content of orientation; approval of orientation sites.

... day-to-day operation of long-term care providers. The SLTCO shall approve orientation sites as soon as practicable. The candidate shall observe and receive instruction in basic nursing care or personal care services and the provider's operation and procedures. The observation and instruction shall be conducted in a manner consistent with the respect and privacy requirements established in divisio...

Rule 173-14-08 | Training and certification: experiential learning.

... observe and receive instruction in the provider's operation and procedures at an SLTCO-approved experiential learning site in a manner that is consistent with the respect and privacy requirements established in division (A) of section 3721.13 of the Revised Code. (B) No long-term care provider may serve as an experiential learning site unless approved by the SLTCO. (C) The regional ombudsman program director, on b...

Rule 173-14-08 | Orientation: content, approval of orientation sites.

...-to-day operation of long-term care providers. The candidate shall observe and receive instruction in basic nursing care or personal care services and the provider's operation and procedures at an SLTCO-approved site in a manner that is consistent with the respect and privacy requirements established in division (A) of section 3721.13 of the Revised Code. (B) No long-term care provider may serve ...

Rule 173-14-11 | Registration of representatives.

... participated in, the management of a provider of long-term services and supports within the two-year period before being employed by or associated with the office pursuant to section 173.15 of the Revised Code. (B) Before offering employment to an applicant for a program director position, a sponsoring agency shall submit to the SLTCO and await the SLTCO's review of the applicant's resume, pos...

Rule 173-14-11 | Registration of representatives.

... participated in, the management of a provider of long-term services and supports within the two-year period before being employed by or associated with the office pursuant to section 173.15 of the Revised Code. (B) Before offering employment to an applicant for a program director position, a sponsoring agency shall provide electronically in the ombudsman registry, and await the SLTCO's review ...

Rule 173-14-11 | Ombudsman registry; hiring ombudsman specialists and program directors.

...tive may perform and limitations on the providers with which the representative may provide core ombudsman services due to a conflict of interest. (B) Hiring ombudsman specialists: (1) Before offering employment to an applicant for an ombudsman specialist position, a regional director shall save in the ombudsman registry, and await the SLTCO's review of, the applicant's résumé, position desc...

Rule 173-14-11 | Ombudsman administrative system; hiring ombudsman specialists and program directors.

...sman may perform and limitations on the providers with which the ombudsman may provide core ombudsman services due to a conflict of interest. (B) Hiring ombudsman specialists: (1) Before posting an open specialist position in the ombudsman program, a regional program shall provide the SLTCO a copy of the position description for review and feedback. (2) Before offering employment to an applicant for an ombudsman s...

Rule 173-14-14 | Staffing requirements, staff qualifications, and background checks.

...s.dodd.ohio.gov/ABR_Default.aspx ODM Provider Exclusion and Suspension List https://medicaid.ohio.gov/resources-for-providers/enrollment-and-support/provider-enrollment/provider-exclusion-and-suspension-list Sex-Offender Search http://www.icrimewatch.net/index.php?AgencyID=55149&disc= Offender Search https://appgateway.drc.ohio.gov/OffenderSearch Nurse-Aide Registry https://nurseaideregistry.odh...

Rule 173-14-15 | Conflicts of interest.

...n ownership interest or investment in a provider by a representative of the office or the immediate family member of the representative of the office. (2) "Remedy" means an action, restriction of action, restriction of contact, or other means proposed to the SLTCO that would neutralize a conflict of interest and ensure the conflict shall not adversely influence the activities of the representativ...

Rule 173-14-15 | Conflicts of interest.

...n ownership interest or investment in a provider by a representative of the office or the immediate family member of the representative of the office. (2) "Remedy" means an action, restriction of action, restriction of contact, or other means proposed to the SLTCO that would neutralize a conflict of interest and ensure the conflict shall not adversely influence the activities of the representativ...

Rule 173-14-15 | Conflicts of interest.

...n ownership interest or investment in a provider by an ombudsman or the immediate family member of the ombudsman of the office. (3) "Remedy" means an action, restriction of action, restriction of contact, or other means proposed to the SLTCO that would neutralize a conflict of interest and ensure the conflict does not adversely influence the activities of the ombudsman on behalf of the office. (4) "Waiver" means th...

Rule 173-14-15 | Conflicts of interest.

...n ownership interest or investment in a provider by a representative of the office or the immediate family member of the representative of the office. (3) "Remedy" means an action, restriction of action, restriction of contact, or other means proposed to the SLTCO that would neutralize a conflict of interest and ensure the conflict does not adversely influence the activities of the representative...

Rule 173-14-16 | Complaint-handling protocol.

...the action, inaction, or decisions of providers or representatives of providers of long-term care services, public agencies, or health and social services agencies that may adversely affect the health, safety, welfare, or rights of consumers (including the welfare and rights of consumers with respect to the appointment and activities of guardians and representative payees). Except as otherwise provided in ...

Rule 173-14-16 | Complaint-handling protocol.

...the action, inaction, or decisions of providers or representatives of providers of long-term care services, public agencies, or health and social services agencies that may adversely affect the health, safety, welfare, or rights of consumers (including the welfare and rights of consumers with respect to the appointment and activities of guardians and representative payees). Except as otherwise provided in ...

Rule 173-14-16 | Complaint-handling protocol.

...o the action, inaction, or decisions of providers or representatives of providers of long-term care services, public agencies, or health and social services agencies that may adversely affect the health, safety, welfare, or rights of clients (including the welfare and rights of clients with respect to the appointment and activities of guardians and representative payees). This rule establishes the requirements for h...

Rule 173-14-16 | Complaint-handling protocol.

...the action, inaction, or decisions of providers or representatives of providers of long-term care services, public agencies, or health and social services agencies that may adversely affect the health, safety, welfare, or rights of consumers (including the welfare and rights of consumers with respect to the appointment and activities of guardians and representative payees). This rule establishes the requir...

Rule 173-14-18 | Referrals of complaints to other agencies.

... the office may report any violation of provider licensing laws or standards, or medicare/medicaid certification laws or standards, discovered during the course of complaint handling to the agency responsible for enforcing those laws or standards. (2) Representatives of the office may report any violations of professional licensing laws or standards discovered during the course of complaint handl...

Rule 173-14-18 | Referrals of complaints to other agencies.

... the office may report any violation of provider licensing laws or standards, or medicare/medicaid certification laws or standards, discovered during the course of complaint handling to the agency responsible for enforcing those laws or standards. (2) Representatives of the office may report any violations of professional licensing laws or standards discovered during the course of complaint handl...

Rule 173-14-18 | Referrals of complaints to other agencies.

...n ombudsman may report any violation of provider licensing laws or standards, or medicare/medicaid certification laws or standards, discovered during the course of complaint handling to the agency responsible for enforcing those laws or standards. (2) An ombudsman may report any violations of professional licensing laws or standards discovered during the course of complaint handling to the appropriate professional b...

Rule 173-14-18 | Referrals of complaints to other agencies.

... the office may report any violation of provider licensing laws or standards, or medicare/medicaid certification laws or standards, discovered during the course of complaint handling to the agency responsible for enforcing those laws or standards. (2) Representatives of the office may report any violations of professional licensing laws or standards discovered during the course of complaint handl...

Rule 173-38-01 | Assisted living program (medicaid-funded component): introduction and definitions.

...rvices that a case manager authorizes a provider to provide to an individual, regardless of the funding source for those services. It includes the person-centered planning in rule 5160-44-02 of the Administrative Code. "Residential care facility" (RCF) has the same meaning as in section 3721.01 of the Revised Code.