Ohio Administrative Code Search

...(A) This rule only applies to waterworks companies and/or sewage disposal system companies providing metered service. Each company shall read customer meters at least once during a three-month period unless access to the meter is unobtainable. If access to a meter is unobtainable on a quarterly basis, then each company must read each customer's meter at least once per year. The reading of a genera...

...(A) Each waterworks company and/or sewage disposal system company shall provide service to the public in its service territory twenty-four hours per day, every day, except as provided for elsewhere in this chapter. (B) Each waterworks company and/or sewage disposal system company shall: (1) Comply with its tariff(s) which shall be approved by and on file with the commission. (2) Place the respo...

...(A) Each waterworks company and/or sewage disposal system company shall provide service to the public in its service territory twenty-four hours per day, every day, except as provided for elsewhere in this chapter. (B) Each waterworks company and/or sewage disposal system company shall: (1) Comply with its approved tariff(s) on file with the commission. (2) Place the responsibility for the ...

...(A) Each customer bill shall be accurate and rendered at regular intervals and contain the following information: (1) Customer name, billing address, service address, and account number. (2) Company name, telephone number(s), and mailing address. (3) Address or P.O. box where payment may be made. (4) Billing date. (5) Payment due date. (6) Amount due if paid on or before due date. (7) ...

...(A) All bills shall be due not less than fourteen days from the billing date as shown on the bill. The billing date shall be no earlier than the postmark on the billing mailer or, if e-mailed, the date that the e-mail is sent. If not paid by the due date shown on the bill, the bill will be considered past due and may be subject to a late payment charge, if any, as set forth in the company's tariff(s) and as approv...

...(A) Service may not be refused or disconnected to any customer or refused to any applicant for service unless the company complies with all of the disconnection procedures contained in this rule. Service shall not be disconnected to any customer unless the disconnection conditions in this rule may be specifically applied to that customer. (B) Service may be refused or disconnected to any cust...

...(A) Owners, directors, officers, or employees of a waterworks company and/or sewage disposal system company may not use their utility position as a means to benefit themselves financially by providing service to a customer through a nonutility entity, unless they disclose to the customer the nature of their interest in the nonutility entity providing the service and the customer has the option of selecting an alterna...

...If a waterworks company and/or sewage disposal system company enters into a main extension agreement, the following provisions shall constitute the standards for the extension of water mains and sewer mains and related facilities by a company. These provisions are not intended to prohibit the extension of water mains and sewer mains and related facilities at the initiative of the waterworks company and/or sewage di...

...(A) If and when at any time during the term of a main extension agreement involving refundable advances in aid of construction pursuant to rule 4901:1-15-30 of the Administrative Code, the owner (hereafter referred to as the subsequent applicant) of any lot abutting the main extension, who was not a party to the main extension agreement, requests service, the waterworks company and/or sewage disposal system company s...

...(A) Each waterworks company and/or sewage disposal system company shall accept and process both oral and written complaints. (B) Each company shall investigate each complaint in a fair and complete manner and report the results to the customer, either orally or in writing, within ten business days after the date of the receipt of the complaint. (C) Complaint records will be kept in accordanc...

...(A) Conditions beyond the control of the waterworks companies may necessitate waterworks companies to impose water usage restrictions to ensure that the supply is adequate for public fire service and/or basic human needs. (B) A waterworks company must notify the commission's director of the service monitoring and enforcement department or the director's designee of any proposed water usage restr...

...(A) Conditions beyond the control of the waterworks companies may necessitate waterworks companies to impose water usage restrictions to ensure that the supply is adequate for public fire service and/or basic human needs. (B) A waterworks company must notify the commission's director of the service monitoring and enforcement department of any proposed water usage restrictions. Subsequent to this...

...An application filed by a waterworks company and/or a sewage disposal system company for an infrastructure improvement surcharge under section 4909.172 of the Revised Code, should contain the basic information necessary to support the company's rate request and shall conform to the information filing requirements set forth in the appendix to this rule. If the company believes that additional information is necessary...

...An application filed by a waterworks company and/or a sewage disposal system company for an infrastructure improvement surcharge under section 4909.172 of the Revised Code, should contain the basic information necessary to support the company's rate request and shall conform to the information filing requirements set forth in the appendix to this rule. If the company believes that additional information is ...

...As used in this chapter: (A) "Chief" means the chief of the gas pipeline safety section of the commission or his/her designee. (B) "Commission" means the public utilities commission of Ohio. (C) "Contiguous property" includes, but is not limited to, a manufactured home park as defined in section 3733.01 of the Revised Code; a public or publicly subsidized housing project; an apartment complex; a condominium comple...

...As used in this chapter: (A) "Chief" means the chief of the gas pipeline safety section of the commission or his/her designee. (B) "Commission" means the public utilities commission of Ohio. (C) "Contiguous property" includes, but is not limited to, a manufactured home park as defined in section 4781.01 of the Revised Code; a public or publicly subsidized housing project; an apartment complex; a condominium comple...

...As used in this chapter: (A) "Chief" means of the gas pipeline safety program manager on staff at the commission or his/her designee. (B) "Commission" means the public utilities commission of Ohio. (C) "Contiguous property" includes, but is not limited to, a manufactured home park as defined in section 4781.01 of the Revised Code; a public or publicly subsidized housing project; an apartment comple...

...(A) The rules contained in this chapter prescribe: (1) Gas pipeline safety and drug and alcohol testing requirements to protect the public safety. (2) Procedures for the staff to administer and enforce the pipeline safety code. (B) This chapter also governs gas pipeline safety proceedings to: (1) Investigate and determine an operator's or a gas gathering/processing plant pipeline opera...

...(A) The rules contained in this chapter prescribe: (1) Gas pipeline safety and drug and alcohol testing requirements to protect the public safety. (2) Procedures for the staff to administer and enforce the pipeline safety code. (B) This chapter also governs gas pipeline safety proceedings to: (1) Investigate and determine an operator's or a gas gathering/processing plant pipeline opera...

...(A) The commission hereby adopts the gas pipeline safety regulations of the United States department of transportation contained in 49 C.F.R. 40, 191, 192 and 199 as effective on the date referenced in paragraph (D) of rule 4901:1-16-02 of the Administrative Code. (B) Telephone notice and report requirements applicable to gathering lines, pursuant to division (C) of section 4905.91 of the Revised Code are set...

...The commission hereby adopts the gas pipeline safety regulations of the United States department of transportation contained in 49 C.F.R. 40, 191, 192 and 199 as effective on the date referenced in paragraph (D) of rule 4901:1-16-02 of the Administrative Code.

...(A) Each operator and gas gathering/processing plant pipeline operator shall establish and maintain all plans, records, reports, information, and maps necessary to ensure compliance with applicable sections of the pipeline safety code, and keep such plans, records, reports, information, and maps in Ohio at the operator's headquarters or appropriate company office(s) readily available for inspection, examination, and ...

...(A) Each operator and gas gathering/processing plant pipeline operator shall establish and maintain all plans, records, reports, information, and maps necessary to ensure compliance with applicable sections of the pipeline safety code, and keep such plans, records, reports, information, and maps in Ohio at the operator's headquarters or appropriate company office(s) readily available for inspectio...

...(A) Each operator shall maintain all records necessary to ensure compliance with applicable sections of the pipeline safety code, and keep such records readily available for inspection by the commission, its staff, or its authorized representative(s). (1) Unless otherwise provided by this chapter, each operator shall retain records for three years to show compliance with the requirements of the ...

...(A) Each operator and gas gathering/processing plant pipeline operator shall establish and maintain all plans, records, reports, information, and maps necessary to ensure compliance with applicable sections of the pipeline safety code, and keep such plans, records, reports, information, and maps in Ohio at the operator's headquarters or appropriate company office(s) readily available for inspectio...