Ohio Administrative Code Search

...(A) During the processing of the application, the commission may dismiss any application which does not substantially comply with the filing requirements of this rule. (B) Notice of intent. The applicant shall notify the commission staff by letter addressed to the directors of the rates and analysis department and the service monitoring and enforcement department of its intent to file an applica...

...(A) Notice of intent. The applicant shall notify the commission staff by letter addressed to the directors of the rates and analysis department and the service monitoring and enforcement department of its intent to file an application at least thirty calendar days prior to the expected date of filing. (B) Form of an application. (1) An alternative rate plan application must be supported by dire...

...(A) Notice of intent. The applicant shall notify the commission staff by letter addressed to the directors of the rates and analysis department and the service monitoring and enforcement department of its intent to file an application at least thirty calendar days prior to the expected date of filing. (B) Form of an application. (1) An alternative rate plan application must be supported by dire...

...(A) Notice of intent. The applicant shall notify the commission staff by letter addressed to the directors of the rates and analysis department and the service monitoring and enforcement department of its intent to file an application at least thirty calendar days prior to the expected date of filing. (B) Form of an application. (1) An alternative rate plan application must be supported by dire...

...(A) The following procedures and timelines shall be used to determine the date of acceptance for an application for purposes of calculating the time periods provided in section 4929.07 of the Revised Code. The procedures and timelines are consistent with those contained in chapter II, paragraph (A)(4)(c) of appendix A to rule 4901-7-01 of the Administrative Code, which are used to determine the da...

...(A) The following procedures and timelines shall be used to determine the date of acceptance for an application for purposes of calculating the time periods provided in section 4929.07 of the Revised Code. The procedures and timelines are consistent with those contained in chapter II, paragraph (A)(4)(c) of appendix A to rule 4901-7-01 of the Administrative Code, which are used to determine the da...

...The commission may, in its discretion, assess the costs of hearing or investigation on a non-consenting applicant or any other party pursuant to section 4903.24 of the Revised Code. The commission shall also prescribe on a case-by-case basis such costs, restrictions, or other enforcement measures as it deems necessary for any applicant failing to comply with rules 4901:1-19-01 to 4901:1-19-15 of the Adminis...

...The commission may, in its discretion, assess the costs of hearing or investigation on a non-consenting applicant or any other party pursuant to section 4903.24 of the Revised Code. On a case-by-case basis, the commission may prescribe such costs, restrictions, or other enforcement measures as it deems necessary for any applicant failing to comply with rules 4901:1-19-01 to 4901:1-19-15 of the Administrativ...

...(A) Competitive retail electric service (CRES) providers shall not engage in unfair, misleading, deceptive, or unconscionable acts or practices related to, without limitation, the following activities: (1) Marketing, solicitation, or sale of a CRES. (2) Administration of contracts for CRES. (3) Provision of CRES, including interactions with consumers. (B) CRES providers shall not cause or arrange for the disconne...

...(A) Except as provided in paragraph (B) of this rule, competitive retail electric service (CRES) providers shall coordinate customer enrollment with the electric utility in accordance with the procedures set forth in the applicable electric utility tariff. (B) Percentage of income payment plan (PIPP) customers will be coordinated exclusively by the Ohio development services agency pursuant to section 4928.54 of the ...

...(A) Except as provided in paragraph (B) of this rule, competitive retail electric service (CRES) providers shall coordinate customer enrollment with the electric utility in accordance with the procedures set forth in the applicable electric utility tariff. (B) Percentage of income payment plan (PIPP) customers will be coordinated exclusively by the Ohio development services agency pursuant to sec...

...(A) Customer access (1) Each competitive retail electric service (CRES) provider shall ensure customers reasonable access to its service representatives to make inquiries and complaints, discuss charges on customer bills, terminate competitive service, and transact any other pertinent business. (2) Telephone access shall be toll-free or local, and afford customers prompt answer times during normal business hours. ...

...(A) Customer access (1) Each competitive retail electric service (CRES) provider shall ensure customers reasonable access to its service representatives to make inquiries and complaints, discuss charges on customer bills, terminate competitive service, and transact any other pertinent business. (2) Telephone access shall be toll-free or local, and afford customers prompt answer times during ...

...(A) This rule establishes a process by which customers are assured of receiving information, in a timely and consistent manner, concerning the approximate retail electric generation resource mix and environmental characteristics associated with electrical power offered in Ohio's competitive marketplace. (B) This rule applies to all competitive retail electric service (CRES) providers of retail electric generation se...

...(A) This rule establishes a process by which customers are assured of receiving information, in a timely and consistent manner, concerning the approximate retail electric generation resource mix and environmental characteristics associated with electrical power offered in Ohio's competitive marketplace. (B) This rule applies to all competitive retail electric service (CRES) providers of retail el...

...(A) Upon customer request and if the competitive retail electric service (CRES) provider possesses such information, a CRES provider shall timely provide to the customer, no more than twice within a twelve-month period, up to twenty-four months of the customer's payment history without charge. (B) CRES providers shall not disclose a customer's account number without the customer's consent and proof of that consent ...

...(A) Upon customer request and if the competitive retail electric service (CRES) provider possesses such information, a CRES provider shall timely provide to the customer, no more than twice within a twelve-month period, up to twenty-four months of the customer's payment history without charge. (B) CRES providers shall not disclose a customer's account number without the customer's consent and pro...

...(A) Competitive retail electric service (CRES) providers, except automatic governmental aggregation pursuant to division (A) of section 4928.20 of the Revised Code, and percentage of income payment plan customers for whom the Ohio development services agency procures electric services pursuant to section 4928.52 of the Revised Code, shall arrange for the provision of competitive retail electric service by contracting...

...(A) Competitive retail electric service (CRES) providers, except automatic governmental aggregation pursuant to division (A) of section 4928.20 of the Revised Code, and percentage of income payment plan customers for whom the Ohio development services agency procures electric services pursuant to section 4928.52 of the Revised Code, shall arrange for the provision of competitive retail electric se...

...(A) All competitive retail electric service (CRES) provider customer contracts shall include, but not be limited to, the following information: (1) If applicable, a notification that the electric utility may charge switching fees to the customer. (2) A notification that the customer has the right to request from the CRES provider, twice within a twelve-month period, up to twenty-four months of the customer's paymen...

...(A) All competitive retail electric service (CRES) provider customer contracts shall include, but not be limited to, the following information: (1) If applicable, a notification that the electric utility may charge switching fees to the customer. (2) A notification that the customer has the right to request from the CRES provider, twice within a twelve-month period, up to twenty-four months ...

...(A) An electric services company providing retail electric generation service may offer net metering to its customers by developing a contract for net metering that is consistent with the requirements of rules 4901:1-21-11 and 4901:1-21-12 of the Administrative Code. Such contract shall be made available upon request to qualifying customer generators. (1) A qualifying customer generator is one whose generating facil...

...(A) This rule applies to competitive retail electric service (CRES) bills that do not include any electric utility charges. Requirements for consolidated billing appear in rule 4901:1-21-18 of the Administrative Code. (B) A CRES provider may bill customers directly for competitive retail electric services or arrange for the electric utility to bill customers for such services according to a tariff approved by the co...

...(A) This rule applies to competitive retail electric service (CRES) bills that do not include any electric utility charges. Requirements for consolidated billing appear in rule 4901:1-21-18 of the Administrative Code. (B) A CRES provider may bill customers directly for competitive retail electric services or arrange for the electric utility to bill customers for such services according to a tarif...

...(A) Any competitive retail electric service (CRES) provider that fails to comply with Chapter 4928. of the Revised Code, any rule in this chapter, or any commission order adopted thereunder may, after opportunity for hearing, be subject to any and all of the following available under the law, including but not limited to: (1) Forfeiture to the state of not more than ten thousand dollars for each such failure. Each d...