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Rule 5505-9-04 | Notice of retirement board meetings.

...(A) This rule is adopted in compliance with and under the authority of division (F) of section 121.22 of the Revised Code. (B) Any person may request the time and place of all regularly scheduled meetings and the time, place, and purpose of all special meetings for the board of trustees of the state highway patrol retirement system (HPRS) by: (1) Writing to the following address: "Highway Patrol Retirement System,...

Rule 5505-9-06 | Ohio-qualified agents and investment managers.

...(A) For purposes of section 5505.0610 and division (A)(4) of section 5505.068 of the Revised Code, an investment manager may be designated as an "Ohio-qualified investment manager" if the investment manager and/or any parents, affiliates, or subsidiaries of the investment manager meets the requirements of divisions (A)(1) and (A)(2) of section 5505.0610 of the Revised Code. (B) For purposes of se...

Rule 5507-1-01 | Purpose.

...In the course of providing citizens with their most vital link to emergency response, 9-1-1 public safety answering points ("PSAP's") in the state of Ohio shall comply with technical and operational standards and recognize and promote best practices that will provide conisistent, quality service by well trained personnel untilizing a high level of secure technology.

Rule 5507-1-01 | Purpose.

...In the course of providing citizens with their most vital link to emergency response, 9-1-1 public safety answering points ("PSAP's") in the state of Ohio shall comply with technical and operational standards and recognize and promote best practices that will provide conisistent, quality service by well trained personnel utilizing a high level of secure technology.

Rule 5507-1-03 | Definitions.

...(A) Public safety answering point (PSAP), as defined in section 128.01 of the Revised Code, means a facility to which 9-1-1 calls for a specific territory are initially routed for response and where personnel respond to specific requests for emergency service by directly dispatching the appropriate emergency service provider, relaying a message to the appropriate provider, or transferring the call...

Rule 5507-1-03 | Definitions.

...(A) Public safety answering point (PSAP), as defined in section 128.01 of the Revised Code, means a facility to which 9-1-1 requests for service for a specific territory are initially routed for response and where personnel respond to specific requests for emergency service by directly dispatching the appropriate emergency service provider, relaying a message to the appropriate provider, or transf...

Rule 5507-1-04 | Periodic review.

...The office of the 9-1-1 administrator, in partnership with the local 9-1-1 coordinators and PSAP managers, shall periodically review these standards and make recommendations for addition, deletion, and/or revision of these standards to the state ESINet steering committee.

Rule 5507-1-05 | Minimum staffing.

...A minimum of two telecommunicators must be on duty and available to receive and process calls at all times. For 9-1-1 systems with automatic rollover to a secondary PSAP, the secondary PSAP fulfills this obligation. The PSAP shall ensure employment of a sufficient number of telecommunicators to allow for prompt receipt and processing of emergency calls in accordance with established call answering standard...

Rule 5507-1-06 | Priortization.

...The PSAP shall provide standard operating procedures that ensure telecommunicators prioritize emergency functions over non-emergency functions. Although each PSAP will have a variety of duties applicable to their specific local call responsibilities, all local operating procedures will list answering and processing 9-1-1 emergency calls as the top priority.

Rule 5507-1-06 | Prioritization.

...The PSAP shall provide standard operating procedures that ensure telecommunicators prioritize emergency functions over non-emergency functions and include the following: (A) 9-1-1 requests for service are always an emergency function. (B) When calls need to be transferred to another PSAP: (1) An advisement to the caller to remain on the line as well as notification to the caller of the PSAP to ...

Rule 5507-1-07 | Minimum training standards.

...(A) The state ESINet steering committee shall oversee the development, implementation and revision of minimum training standards for telecommunicators in the state of Ohio and ensure they are kept up to date with industry standards. Resources to consult with include the national emergency number association, the association of public safety communication officials, the United States department of ...

Rule 5507-1-07 | Minimum training standards.

...(A) The state ESINet steering committee shall oversee the development, implementation and revision of minimum training standards for telecommunicators who answer and process 9-1-1 requests for service in the state of Ohio and ensure they are kept up to date with industry standards. Resources to consult with include the national emergency number association, the association of public safety communi...

Rule 5507-1-08 | Continuing training standards.

...(A) The state ESINet steering committee shall oversee the development, implementation and revision of continuing training standards for telecommunicators in the state of Ohio and ensure they are kept up to date with industry standards. Resources to consult will include the national emergency number association, the association of public safety communications officials, the United States department...

Rule 5507-1-08 | Continuing training standards.

...(A) The state ESINet steering committee shall oversee the development, implementation and revision of continuing training standards for telecommunicators in the state of Ohio and ensure they are kept up to date with industry standards. Resources to consult will include the national emergency number association, the association of public safety communications officials, the United States department...

Rule 5507-1-09 | Emergency medical dispatching.

...(A) The PSAP is required to provide emergency dispatching either: (1) By establishing an emergency medical dispatching protocol, that provides pre-arrival instruction, through a recognized training provider that meets the standards as set forth by the United States department of transportation, and includes certified emergency medical dispatchers; or (2) By establishing a local emergency medical...

Rule 5507-1-09 | Emergency medical dispatching.

...(A) The PSAP is required to provide emergency dispatching either: (1) By establishing an emergency medical dispatching protocol, that provides pre-arrival instruction, through a recognized training provider that meets the standards as set forth by the United States department of transportation, and includes certified emergency medical dispatchers; or (2) By establishing a local emergency med...

Rule 5507-1-10 | Emergency power.

...(A) The PSAP shall have a minimum one alternate/emergency power supply capable of supporting (maintaining) 9-1-1 call handling/processing equipment and necessary related public safety (communications) services for a minimum of twenty-four hours. (B) An uninterrupted power supply (UPS) and battery system shall be installed and sufficient enough to prevent power surges and provide continuous power ...

Rule 5507-1-11 | Security.

...(A) 9-1-1 personnel and equipment shall be housed in a secure location with appropriate measures taken to allow access to authorized personnel only. (B) A facility housing a 9-1-1 answering point shall have an emergency operation plan (EOP), evacuation plan and a continuity of operation plan (COOP) that includes the 9-1-1 operation and staff.

Rule 5507-1-11 | Security.

...(A) 9-1-1 personnel and equipment shall be housed in a secure location with appropriate measures taken to allow access to authorized personnel only. (B) A facility housing a 9-1-1 answering point shall have an emergency operation plan (EOP), evacuation plan and a continuity of operation plan (COOP) for the continued operation of the 9-1-1 center and its staff, each of which contemplates the respo...

Rule 5507-1-12 | Minimum capability.

...(A) A 9-1-1 answering point shall have multiple methods of notification to response agencies. (B) A 9-1-1 answering point shall have a minimum of two 9-1-1 "lines" and two 9-1-1 answering devices in addition to a minimum of one "line" available for outbound dialing only.

Rule 5507-1-13 | Temporary PSAP.

...The temporary PSAP is a PSAP that has been established to provide 9-1-1 service for a defined geographic area for a limited time/duration under the following circumstances: (A) A planned special event with a defined duration (example: convention, sporting event, state/county/local fair). (B) An unplanned situation requiring a temporary relocation of an existing PSAP. (C) Any natural or man-made disast...

Rule 5507-1-15 | Logging/Recording.

...(A) The PSAP will have the capability of logging/recording 9-1-1 requests for service including voice, data, video and other media used. (B) The PSAP will retain recordings in accordance with state law and local records retention requirements. (C) The PSAP will provide telecommunicators the capability to instantly play back recent 9-1-1 requests.

Rule 5507-1-15 | Logging/recording.

...(A) The PSAP will have the capability of logging/recording 9-1-1 requests for service including voice, data, video and other media, if used. (B) The PSAP will retain recordings in accordance with state law and local records retention requirements. (C) The PSAP will provide telecommunicators the capability to instantly play back recent 9-1-1 requests.

Rule 5507-1-17 | Statistical analysis.

...The PSAP will collect, analyze and report the following statistics: (A) Total 9-1-1 call volume. (B) 9-1-1 calls by hour of the day. (C) 9-1-1 calls by day of week. (D) 9-1-1 call ring/answer times. (E) 9-1-1 call roll over counts. (F) 9-1-1 abandoned call counts. (G) 9-1-1 calls by type (wireline/wireless/VoIP/etc.). (H) All other data a required by the ESINet Steering Committee or the state 9-1-1 ...

Rule 5507-1-17 | Statistical analysis.

...The PSAP will collect, analyze and report the following statistics: (A) Total 9-1-1 call volume. (B) 9-1-1 calls by hour of the day. (C) 9-1-1 calls by day of week. (D) 9-1-1 call ring/answer times. (E) 9-1-1 abandoned call counts. (F) 9-1-1 calls by type (wireline/wireless/VoIP/etc.). (G) All other data a required by the ESINet steering committee or the state 9-1-1 administrator. The PS...