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Section 4928.101 | Small commercial customer consumer protections.

...(A) As used in this section and section 4928.102 of the Revised Code: (1) "Small commercial customer" means any customer that receives electric service pursuant to a nonresidential tariff if the customer's demand for electricity does not exceed twenty-five kilowatts within the last twelve months. (2) "Small commercial customer" excludes any customer that does one or both of the following: (a) Manages multiple e...

Section 4928.102 | Fixed-to-variable electric supplier rate change notice to customer.

...(A) If a competitive retail electric service supplier offers a residential or small commercial customer a contract for a fixed introductory rate that converts to a variable rate upon the expiration of the fixed rate, the supplier shall send two notices to each residential and small commercial customer that enters into such a contract. Each notice shall provide all of the following information to the customer: (1) T...

Section 4928.103 | Rules for changing electric supplier using valid identification.

...(A) As used in this section, "customer account information" means a unique electric distribution utility number or other customer identification number used by the utility to identify a customer and the customer's account record. (B) The public utilities commission shall adopt rules to ensure that an electric distribution utility processes a customer's change in competitive retail electric supplier by using custome...

Section 4928.104 | Alternative billing for mercantile customers.

...(A) A competitive retail electric service supplier may offer alternative billing and payment structures as agreed upon in a service contract with a mercantile customer, without restriction to specific models, provided the supplier complies with applicable laws and regulations. The alternative billing and payment structure may include any of the following: (1) Daily, weekly, or milestone-based payments; (2) Online...

Section 4928.105 | Expedited return of mercantile customer to standard service offer.

...(A) Upon receiving a certified request from a competitive retail electric service supplier under a service agreement that explicitly authorizes an expedited return to an electric distribution utility's standard service offer, voluntarily entered into by a mercantile customer, a utility shall complete the request within three business days. (B) The electric distribution utility shall not be held liable for any dispu...

Section 4928.11 | Minimum service requirements for noncompetitive services.

...(A) For the protection of consumers in this state, the public utilities commission shall adopt rules under division (A) of section 4928.06 of the Revised Code that specify minimum service quality, safety, and reliability requirements for noncompetitive retail electric services supplied by an electric utility in this state, to the extent such authority is not preempted by federal law. The rules shall include prescript...

Section 4928.111 | Review of distribution and transmission infrastructure.

...The public utilities commission shall consult with electric distribution utilities to review the distribution infrastructure in this state and shall consult with regional transmission organizations and entities that own or control transmission facilities to review the transmission infrastructure in this state.

Section 4928.112 | Priority to hospitals in case of outage.

...(A) In the event of an interruption of electric service during a period of emergency or disaster, an electric distribution utility's service restoration plan shall give priority to hospitals that are customers of the electric distribution utility. (B) If requested by a hospital that is its customer, an electric distribution utility shall confer at least biennially with that hospital regarding power quality i...

Section 4928.12 | Qualifying transmission entities.

...xtent reasonably possible, policies and procedures designed to minimize pancaked transmission rates within this state. (4) The transmission entity improves service reliability within this state. (5) The transmission entity achieves the objectives of an open and competitive electric generation marketplace, elimination of barriers to market entry, and preclusion of control of bottleneck electric transmission faciliti...

Section 4928.13 | Nuclear generation facilities decommissioning.

...Through a periodic filing with the public utilities commission in such form as the commission shall prescribe by rule under division (A) of section 4928.06 of the Revised Code, each electric utility that owns nuclear generation facilities located in this state shall demonstrate compliance with decommissioning requirements of the nuclear regulatory commission and public utilities commission and shall demonstrate adequ...

Section 4928.14 | Failure of supplier to provide service.

...(A) Except as provided in division (C) of this section, the failure of a supplier to provide retail electric generation service to customers within the certified territory of an electric distribution utility shall result in the supplier's customers, after reasonable notice, defaulting to the utility's standard service offer under sections 4928.141 and 4928.142 of the Revised Code until the customer chooses an alterna...

Section 4928.141 | Distribution utility to provide standard service offer.

...(A)(1) An electric distribution utility shall provide consumers, on a comparable and nondiscriminatory basis within its certified territory, a standard service offer of all competitive retail electric services necessary to maintain essential electric service to consumers, including a firm supply of electric generation service. To that end, the electric distribution utility shall apply to the public utilities commissi...

Section 4928.142 | Standard generation service offer price - competitive bidding.

...(A) For the purpose of complying with section 4928.141 of the Revised Code and subject to division (D) of this section and, as applicable, subject to the requirements of division (A) of section 4928.141 of the Revised Code, an electric distribution utility shall establish a standard service offer price for retail electric generation service that is delivered to the utility under a market-rate offer. (1) The market...

Section 4928.144 | Phase-in of electric distribution utility rate or price.

...The public utilities commission by order may authorize any just and reasonable phase-in of any electric distribution utility price established under sections 4928.141 and 4928.142 of the Revised Code, and inclusive of carrying charges, as the commission considers necessary to ensure price stability for consumers. If the commission's order includes such a phase-in, the order also shall provide for the creation of regu...

Section 4928.145 | Availability of contract or agreement relevant to proceeding.

...During a proceeding under sections 4928.141 to 4928.144 of the Revised Code and upon submission of an appropriate discovery request, an electric distribution utility shall make available to the requesting party every contract or agreement that is between the utility or any of its affiliates and a party to the proceeding, consumer, electric services company, or political subdivision and that is relevant to the p...

Section 4928.146 | Electric service within territory of another utility.

...Nothing in sections 4928.141 to 4928.145 of the Revised Code precludes or prohibits an electric distribution utility providing competitive retail electric service to electric load centers within the certified territory of another such utility.

Section 4928.149 | Electric energy storage system use in wholesale market prohibited.

...No electric distribution utility may use any electric energy storage system to participate in the wholesale market, if the utility purchased or acquired that system for distribution service.

Section 4928.1410 | Regulatory assets or liabilities for terminated electric security plan riders.

...If an electric distribution utility has an existing electric security plan under which the commission had authorized the creation or continuation of riders, then, to the extent those riders will cease to exist after termination of the electric security plan, the electric distribution utility is authorized to create necessary regulatory assets or liabilities, along with carrying costs at the utility's weighted average...

Section 4928.15 | Schedules for provision of noncompetitive service.

...(A) Except as otherwise provided in sections 4928.31 to 4928.40 of the Revised Code, no electric utility shall supply noncompetitive retail electric distribution service in this state on or after the starting date of competitive retail electric service except pursuant to a schedule for that service that is consistent with the state policy specified in section 4928.02 of the Revised Code and filed with the public util...

Section 4928.151 | Uniform policy regarding electric transmission facilities.

...The public utilities commission shall adopt and enforce rules prescribing a uniform, statewide policy regarding electric transmission and distribution line extensions and requisite substations and related facilities that are requested by nonresidential customers of electric utilities, so that, on and after the effective date of the initial rules so adopted, all such utilities apply the same policies and charges...

Section 4928.16 | Commission jurisdiction.

...ll adopt alternative dispute resolution procedures for complaints by nonmercantile, nonresidential customers, including arbitration through a certified commercial arbitration process and at the commission. The commission also by such rule may adopt alternative dispute resolution procedures for complaints by residential customers. (B) In addition to its authority under division (C) of section 4928.08 of the Revised C...

Section 4928.17 | Corporate separation plans.

...Code regarding corporate separation and procedures for plan filing and approval. The rules shall include limitations on affiliate practices solely for the purpose of maintaining a separation of the affiliate's business from the business of the utility to prevent abuse of market power by virtue of that relationship. The rules also shall include an opportunity for any person having a real and substantial interest in th...

Section 4928.18 | Jurisdiction and powers of commission concerning utility or affiliate.

...(A) Notwithstanding division (E)(2)(a) of section 4909.15 of the Revised Code, nothing in this chapter prevents the public utilities commission from exercising its authority under Title XLIX of the Revised Code to protect customers of retail electric service supplied by an electric utility from any adverse effect of the utility's provision of a product or service other than retail electric service. (B) The co...

Section 4928.19 | Consumer education.

...As part of their ongoing consumer education efforts, the public utilities commission and the office of the consumers' counsel shall engage in cooperative agency efforts to educate consumers in this state regarding electric industry restructuring under this chapter.

Section 4928.20 | Local aggregation of retail electric loads - limitations.

...person affirmatively elects by a stated procedure not to be so enrolled. The disclosure shall state prominently the rates, charges, and other terms and conditions of enrollment. The stated procedure shall allow any person enrolled in the aggregation program the opportunity to opt out of the program every three years, without paying a switching fee. Any such person that opts out before the commencement of the aggregat...